So sorry to hear about your dad. People here judge quickly without knowing your real situation. My kolik before this experience the same thing like you when his mum kena stroke. Unfortunately you cannot cash out your money from your cc like that. Thats why they implement ezycash. bank want to make money you know la hor. Btw my kolik experienced this few years back. I dont know if they already change and can withdraw the money. I'll ask my friend who work at bank and PM you.