Thanks for contacting Low-zada Live Chat, you may refer below link for more info:
https://www.lazada.com.my/helpcenter/how-so....42e0365dpmBzvK
Usually takes 1 to 3 days for Lazada to process refund, then another few business days for bank to process form their end (if payment method is Credit/Debit card or ipay88)
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