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> lazada refund

mike9407
post Mar 9 2018, 10:46 AM, updated 9 months ago

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can i know why my bank haven't receive money even there wrote refunded.

is it need take a few days time?
skizzo75
post Mar 9 2018, 10:49 AM

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Why dont u call laza or email them, this is lowyat not lazada live chat
Orzie
post Mar 9 2018, 10:54 AM

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Thanks for contacting Low-zada Live Chat, you may refer below link for more info:
https://www.lazada.com.my/helpcenter/how-so....42e0365dpmBzvK

Usually takes 1 to 3 days for Lazada to process refund, then another few business days for bank to process form their end (if payment method is Credit/Debit card or ipay88)
mike9407
post Mar 9 2018, 11:00 AM

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QUOTE(Orzie @ Mar 9 2018, 10:54 AM)
Thanks for contacting Low-zada Live Chat, you may refer below link for more info:
https://www.lazada.com.my/helpcenter/how-so....42e0365dpmBzvK

Usually takes 1 to 3 days for Lazada to process refund, then another few business days for bank to process form their end (if payment method is Credit/Debit card or ipay88)
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for bank procedure normally takes 3 to 5 working days?
jeff10012003
post Mar 9 2018, 11:03 AM

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QUOTE(mike9407 @ Mar 9 2018, 11:00 AM)
for bank procedure normally takes 3 to 5 working days?
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3-5 days consider normal and lucky.
even you pre-deposit your petrol also takes 2-3 working days to refund, this one is lazada.
if not lucky >1month
Orzie
post Mar 9 2018, 11:08 AM

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QUOTE(mike9407 @ Mar 9 2018, 11:00 AM)
for bank procedure normally takes 3 to 5 working days?
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Yup, you can also try calling the bank with the refund reference number from Lazada to push them expedite your refund process if you want to.

Azims
post Mar 16 2018, 09:13 PM

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fuck..
LamTin
post Mar 16 2018, 10:03 PM

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QUOTE(jeff10012003 @ Mar 9 2018, 11:03 AM)
3-5 days consider normal and lucky.
even you pre-deposit your petrol also takes 2-3 working days to refund, this one is lazada.
if not lucky >1month
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Why banks so f up one actually? Why need wait 2-3days to process?
jeff10012003
post Mar 16 2018, 11:40 PM

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QUOTE(LamTin @ Mar 16 2018, 10:03 PM)
Why banks so f up one actually? Why need wait 2-3days to process?
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1st day submit
2nd day process for approval
3rd day approved and process to pay back.
Hence 3 day rule
Even if you submit direct malaysia hq they still say the same

mike9407
post Mar 17 2018, 08:31 AM

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Thanks guys, i already get my refund
azbro
post Mar 18 2018, 08:18 AM

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Mine about 1 weeks, using Credit Card.
kuci_mayong
post Mar 18 2018, 09:52 AM

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QUOTE(mike9407 @ Mar 9 2018, 10:46 AM)
can i know why my bank haven't receive money even there wrote refunded.

is it need take a few days time?
*
I've been waiting more than 3 month now for about rm900. Lazada last time is not same as now.
gn655198
post Mar 19 2018, 10:35 AM

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Normally 15 days from your credit card bank statement date. Most importantly need to keep follow up via telephone...
mike9407
post Mar 19 2018, 02:49 PM

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I am online banking actually

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