Well Shopee has a worst refund and return policy i ever seen. That's why shopee is cheaper than lazada because of this.

Even through lazada is expensive, they do have a better return and refund policy. Not sure that 11street have a better return and refund policy but i think shopee is worst for return and refund policy when something goes wrong after purchases. Free shipping for all purchases RM40 and above in shopee does mean that refund and return policy are worst.