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> Boost App Discussion Thread, Mobile Wallet Payment

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unknown_2
post Jul 25 2018, 02:08 PM

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i just tested boost pay yesterday.
added RM50 credits, & did som grocery shopping, scan & paid wit boost.

but later i noticed my account balance still showing RM50.
i thought maybe slow update. waited till 2day, balance still RM50.

is that normal? hmm.gif
unknown_2
post Jul 25 2018, 02:15 PM

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QUOTE(azam_halim @ Jul 25 2018, 02:13 PM)
Use where?... most probably noob cashier...lucky you
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random kk supermart near pasar seni.
but i saw he scan, the registry even show payment go through hence the receipt auto printed out.
unknown_2
post Jul 25 2018, 03:41 PM

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QUOTE(azam_halim @ Jul 25 2018, 02:37 PM)
Look at the history tab of the app...there should be some clue there..
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nope, just show my initial RM50 top up.
dinr show my grocery shopping.
unknown_2
post Jul 25 2018, 03:42 PM

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QUOTE(talexeh @ Jul 25 2018, 02:50 PM)
Totally not normal. biggrin.gif

The transaction should register immediately on your Boost app. If you're really concerned, feel free to reach out to Boost CS for further confirmation.
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let me try another purchase later.
haha
unknown_2
post Jul 25 2018, 04:42 PM

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QUOTE(azam_halim @ Jul 25 2018, 04:27 PM)
last week when my bill is still 0, i pay rm10 (which is minimum amount for celcom bill), and get 50cent...
i did get 50cent once for rm5 xpax topup
and get 20cent for rm10 xpax topup
so, the % of shake reward that i get is from 2% to 10%
maybe will try it out for the fun of it  biggrin.gif
...which means it didnt really register lah kan?..maybe network problem on KK side...donno lah....still, lucky you..
*
beats me.
later i go try again.
unknown_2
post Jul 25 2018, 05:38 PM

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QUOTE(xperiaDROID @ Jul 25 2018, 05:03 PM)
There's a possibility that the cashier enabled Mcash instead of Boost for you to scan, and then what the receipt showed was an error or something, not sure if it's possible though.

But the important thing is, what did your app show after you scanned your code? Did it show the "Success" thing as usual?
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i was trying the app for the first time.

there is no success msg on my phone.
but i did saw on his registry that the payment gone through hence proper receipt printed out.
unknown_2
post Aug 1 2018, 11:03 PM

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QUOTE(soonwai @ Aug 1 2018, 09:00 PM)
Revisiting this as the same thing happened to me today at 7pm. I bought items at KK worth RM23. POS showed Total RM23, Payment RM0. After scanning my Boost code, it showed Total RM23, Payment RM23 and the receipt was printed as usual. However, no notification of payment appeared on my iPad and no shake reward. As of now, 9pm, my Boost balance still has not changed and no sign of that transaction in History.

Did Boost adjust your balance in the days after your transaction?
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nope. free goods thumbup.gif
but after that, the next time i purchase, got minus.
i think it's random bugs.
unknown_2
post Nov 14 2018, 04:06 PM

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QUOTE(jfleong @ Nov 14 2018, 03:28 PM)
Update for those whose withdrawal was stuck : I have just received the money
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u waited how many days ya?
mine entering day 3, still ntgh.
unknown_2
post Nov 14 2018, 04:09 PM

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QUOTE(jfleong @ Nov 14 2018, 03:28 PM)
Update for those whose withdrawal was stuck : I have just received the money
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lol, nvrm, scrap that.
as i check just now, money in edi
so it's as what boost said, 2-3 days.

This post has been edited by unknown_2: Nov 14 2018, 04:09 PM
unknown_2
post Nov 15 2018, 04:02 PM

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QUOTE(cybpsych @ Nov 13 2018, 11:50 AM)
same. old acct, transferred 2x last month for testing. no delay or error.

yesterday tried, encountered error after 3 weeks since last transfer .
problem with doing transfer with new acct, we will soon run out of savings account to add, and later all stucked with pending  doh.gif

did one transfer to new acct ytd, hopefully it's working  sweat.gif
*
i noticed there is som delay.
even after i get the money in the afternoon, in boost, the status is still pending.
but later that nite only the status clear.

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