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> Boost App Discussion Thread, Mobile Wallet Payment

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msa9696
post Aug 7 2018, 01:47 AM

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Some merchant, if I'm not mistaken was listed as those entitle for 50% previously but now being removed. They've updated their list of merchant, so I just wonder, will they update as and when they wish, and if they remove the merchant without us knowing it, means we will not get the 50% cash back?

If I can recall I did notice few shops like Bumbu Desa, Coffee Bean, Tealive and Toast Box were in the list but now all gone. Just wonder if we spend at these merchant will we still get the rebate
msa9696
post Aug 7 2018, 01:57 PM

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QUOTE(ziniowong @ Aug 7 2018, 11:39 AM)
the website is not accurate....i got cashback from merchants not listed on their page
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QUOTE(car_computer @ Aug 7 2018, 11:53 AM)
example ?
please share merchant names and outlets
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QUOTE(ziniowong @ Aug 7 2018, 11:56 AM)
before the update, naughty nuri & regiustea are not in the list and i got cashback for both
eggette & another mamak(cant remember the name) are both not in the updated list
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ziniowong is correct, I recall MBG was in the list, but then when I wanted to use, I looked through their list a few times again, it was not there. So I thought I saw wrongly previously, but anyway I still need to buy something so I paid with Boost. Then I got cashback. Then few days later, only I realized they added MBG back into the list. I feel their e-commerce team very messy, to me they might probably make mistakes when uploading the offer, accidently removed or somehow keep changing direction on merchant cashback.

QUOTE(stimix @ Aug 7 2018, 12:00 PM)
1 time per day. I tried twice dy on diff days via grabpay. Both successfull at rm3
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T&C mentioned once throughout the entire promotion period if not mistaken. Anyway, I can confirm it's not once per day, as I've used twice per day before (within 15 min gap)

This post has been edited by msa9696: Aug 7 2018, 01:58 PM
msa9696
post Aug 7 2018, 11:27 PM

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QUOTE(emch3w @ Aug 7 2018, 11:17 PM)
Monday bought Tealive …funally got the late 50% cashbacj as well…

Have anyone confirm with boost cs about tealive 50% cash back still valid or not?!
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Asked them already, first time they didn't answer my question but replied something else. Second time I asked again, no reply at all until now (I asked this morning)
msa9696
post Aug 9 2018, 02:26 PM

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QUOTE(car_computer @ Aug 9 2018, 01:25 PM)
what happens to boost customer service ?
sent email 3 days ago but no reply . sent reminder via boost app also no reply
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Recently their response very slow and poor. Recently I just asked them if one of the outlets have the 50% cash back, then they asked me back, "please kindly update my phone number" before they can proceed. I really don't understand what's the relevance of answering a simple question to updating my phone number
msa9696
post Aug 9 2018, 04:00 PM

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Finally Boost customer feedback replied me that those listed in their website means 100% all outlets will accept Boost, those not listed some might accept, some might not.

But then I asked them, the following still don't accept, how ah? Not sure how they going to answer me:-
- Chizu Sunway Pyramid
- La Juiceria KLCC
- Llao Llao Pavilion

I believe many more still don't accept despite being published on Boost
msa9696
post Aug 10 2018, 03:34 PM

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QUOTE(MANUTD676767 @ Aug 10 2018, 11:54 AM)
How was the Boost support team? Do they give feedback on our complaint through email?... mine from yesterday no reply haha
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Maybe mass resignation haha, yes recently totally ignore my message

QUOTE(ChiaW3n @ Aug 10 2018, 12:59 PM)
there's even llaollao! they updated their list like everyday.

Anyone try before?
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So far so many outlets not accepting. I can confirm that Llao Llao Pavilion and Sunway Pyramid don't accept, though someone mentioned earlier that Mid Valley accepting
msa9696
post Aug 11 2018, 10:18 AM

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QUOTE(car_computer @ Aug 11 2018, 10:06 AM)
Dome, Nandos and Tealive are no longer in the list
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I feel like a trap lor, if they have stated CB until 31st Aug, they shouldn't simply remove those outlets listed. All outlets listed should be until 31st. If like that then we have to track everyday on the latest list before spending
msa9696
post Aug 12 2018, 10:04 PM

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QUOTE(Calvin J @ Aug 12 2018, 10:01 PM)
Is it normal to not receive the 50% cashback after 1 day? I used it to buy some pet food at petsmore, been checking but doesn't seem to have the 50% credited back to me. Is it normal?
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Very normal, wait until the end of next day, if don't have only report
msa9696
post Aug 17 2018, 12:55 PM

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Any issue with Fave? The option to pay with Boost is gone in my Fave app. Couldn't add back at all
msa9696
post Aug 17 2018, 01:13 PM

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QUOTE(xperiaDROID @ Aug 17 2018, 12:57 PM)
Yup, Boost is gone.
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Shit so fast I only used it once now gone
msa9696
post Aug 19 2018, 10:49 PM

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Just wondering, anyone facing problem logging in with certain phone model? My friend super frustrated, after creating the account, cannot log in at all on her phone (Huawei P10). Tried reset pin, clear cache, etc, all cannot. But when she log in with my phone, no problem. Then I tried to login my account on her phone, still cannot.

Don't know what's wrong with her phone
msa9696
post Aug 19 2018, 11:56 PM

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QUOTE(coolguy99 @ Aug 19 2018, 11:18 PM)
Yes my mom is facing the same issue with her Huawei Honor 7 too. Been contacting CS about this but they have not been of much help.
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Yup they were of no help at all

QUOTE(xperiaDROID @ Aug 19 2018, 11:49 PM)
Just tried re-logging in, no problem.

I'm using P10 as well btw.
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Really not sure what's the problem, I think she has tried 100 times already lol, she so frustrated cannot use. But every time when she tried to login with my phone, it works....I guess the last thing she can consider is to format her phone

msa9696
post Aug 20 2018, 12:06 AM

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Just want to reconfirm, we can't download/save any of Boost transactions right? Do you guys manually keep track to ensure everything tally with your balance?

Just noticed my older transactions gone from the record (they show recent xxx transactions). So if something gone wrong, we can't check anymore
msa9696
post Aug 20 2018, 01:08 AM

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QUOTE(dh13 @ Aug 20 2018, 12:53 AM)
nope.. the only way is to "screenshot".. hahaha. it is so hard to track.. since  Boost cant exported to excel. just like BigPay provided.. it is easier for us to check on our spending..
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Gotta screen shot from now on, no choice. It's rather risky without any statement, it will be extremely hard to trace back if anything goes wrong.
msa9696
post Aug 20 2018, 02:38 PM

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QUOTE(ronnie @ Aug 20 2018, 10:03 AM)
What's the lowest & highest Shake reward we can get via Boost ?
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QUOTE(Ben Ling @ Aug 20 2018, 10:12 AM)
so far highest i rmb is RM5, lowest is as low as RM0 😂
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QUOTE(car_computer @ Aug 20 2018, 12:44 PM)
Rm0 shake reward is possible, especially for spending <Rm5

with more and more boost users, shake reward value keeps reducing. these few days i always got Rm1 shake reward for spending around Rm20. sometimes Rm0.50. no more 1.50-3.0 during old good days
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QUOTE(ziniowong @ Aug 20 2018, 02:00 PM)
keep getting 0.5 -rm1 shake rewards for purchases above rm50...used to get rm3-5.....good times over soon....lets wait for the next fad la
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Their shake reward definitely has reduced. Almost all my transactions recently got RM 1 or RM 0.50. Amount I used quite huge, normally at least 20+.
I spent 155 once and got RM 1.50 and another RM 80 and get RM 1 only.

Used to get RM 1.50 and RM 2 for transactions value about RM 20+/-
msa9696
post Aug 20 2018, 02:41 PM

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QUOTE(ziniowong @ Aug 20 2018, 02:29 PM)
no...too much hassle....most the time, the device was not even switched on or connected
one of the naughty nuri branch even refused to use boost as the order was less than rm50
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QUOTE(coolguy99 @ Aug 20 2018, 02:32 PM)
Totally agree. Boost does not seem to make it easy for merchants to use the payment platform as well.
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Yes it's super inconvenient for merchant, also due to the fact that not many ppl using.
I used at Health Lane even the second time the staff forget the password, I straight away gave the staff the password as I can even remember their pw when they were hunting for it the first time I used.

Same case as many other outlets too, never on, no battery, forget password, don't know how to use, "technical error", etc
msa9696
post Aug 21 2018, 10:11 PM

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QUOTE(a13solut3 @ Aug 21 2018, 04:20 PM)
boost also damn cb nowaday the CS

i ask my withdrawal stuck at progress, he asked me screenshot of transaction of purchase.

i said read again my message, he ignored me.

i open new case, he go merge the case, then continue ignore me, talking about bitches.
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Haha same here, I think they don't even read our questions, maybe they read first few words only. They just simply copy and paste a standard answer without answering my question at all, then close/solve the thread. I straight tembak them why closed the topic without answering my question

msa9696
post Aug 26 2018, 10:00 PM

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So far I find that La Juiceria (Pavilion) is the best integrated with Boost.

1) I scan their QR
2) After scan the amt due straight appear (no need to key in manually like Fave)
3) After paid, their cash register will auto confirm and print receipt (no need to stupidly take my phone and copy all those stupid confirmation code)

msa9696
post Aug 27 2018, 12:26 AM

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QUOTE(xperiaDROID @ Aug 26 2018, 10:44 PM)
Even without La Juiceria's way of integration, Boost is still not cumbersome as Favepay.

The third point you mentioned is the one I hate the most when using Favepay.
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Totally agree, what if they drop and damage our phone?
The funny part is, they feel more secured by holding our phone, some refused even you hold near to them for them to copy the code, they must hold the phone near to them as if by holding it the code will be more genuine
msa9696
post Aug 28 2018, 10:48 AM

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Anyone got CB for the buy 2 free 1? I bought on Sat and Sun but only got 1 CB

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