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> Boost App Discussion Thread, Mobile Wallet Payment

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1hoohoo1
post Jul 30 2018, 10:04 AM

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QUOTE(Sumofwhich @ Jul 30 2018, 09:03 AM)
Has anyone managed to withdraw RM1000 twice while the 1st transaction is still in progress? Can't seem to withdraw RM1000 again the next day, not sure if need to wait 24H for 2nd withdrawal.
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Cannot. It requires the completion of 1st withdrawal and the app pop out withdrawal confirmation message before we can initiate 2nd withdrawal.
1hoohoo1
post Oct 22 2018, 03:04 PM

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Gosh, I spent RM279.55 but only get RM1.50 for shake reward! sweat.gif
Was expecting more..... bangwall.gif
1hoohoo1
post Oct 22 2018, 08:50 PM

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QUOTE(WinterDays @ Oct 22 2018, 03:30 PM)
wa! so less, u frequent user is it?
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Nah, i only use once a while. this week only use twice.
but last week managed to get RM1 shake while spent RM10.
1hoohoo1
post Oct 31 2018, 10:00 PM

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Hi, anybody tried to cash out from boost but failed today?
1hoohoo1
post Oct 31 2018, 10:27 PM

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QUOTE(Min Hyo @ Oct 31 2018, 10:04 PM)
how much you try to cash out?
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Max allow for 1 day.
I still got quota for monthly cashout.

QUOTE(David83 @ Oct 31 2018, 10:04 PM)
What is the error message?
I think my friend did one during lunch hours today.
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Well, maybe I need to rephrase my question.
I did the cash out yesterday and there is no issue (i even received an email from Maybank informed me regarding the transfer at 5pm today).
But out of sudden (at 9pm), I received a pop out notification from boost that the transfer is not successful and the amount is reversed into my boost account.
I am wondering anyone else face the same problem. hmm.gif

1hoohoo1
post Nov 1 2018, 01:04 PM

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QUOTE(David83 @ Oct 31 2018, 10:30 PM)
Maybe you have to check CS.
They may know the error behind.
CC charged twice.
Wallet also showed twice.
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QUOTE(cbkl @ Nov 1 2018, 08:17 AM)
I had the same issue. Cash out CIMB, but got reversed back.
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QUOTE(car_computer @ Nov 1 2018, 09:43 AM)
same here. cashed out to maybank on 30/10, received email confirmation from maybank on 31/10 afternoon. i thought the withdrawal was successful. but boost suddenly reversed the amount together with Rm2 fee at 9.20pm on 31/10.
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QUOTE(starry @ Nov 1 2018, 11:04 AM)
That's strange...what did Boost CS say about this issue?  confused.gif
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I emailed Boost CS. Following is their reply:

"Hi there,

This is a system issue and our team is working on the stability for betterment. Our sincere apologies for the inconvenience caused and highly appreciated if you could retry later.

Thank you

Boost Support Team"
1hoohoo1
post Nov 7 2018, 01:34 PM

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QUOTE(roticanai92 @ Nov 7 2018, 12:18 AM)
Hey guys, I saw my withdrawal got reversed. Anyone knows why this happens?
[attachmentid=10097707]
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QUOTE(jfleong @ Nov 7 2018, 10:01 AM)
Anyone having problems with withdrawal ?
Got a payment advise from Maybank yesterday but till now still not received the money, which is weird because intrabank transfer is usually real time (my account is also maybank)
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QUOTE(yan_zi_my @ Nov 7 2018, 10:19 AM)
I have tried to do withdrawal on Monday, but also do not see it reflected in my acc though. May be it required more processing time
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I got mine. Withdrawn on 3 November, got email (payment advice) on 6 Nov. Received the money today afternoon. Maybe is because the amount exceed the limit listed on t&c? Just guessing. Better confirm with cs.
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