Dear customer, we appreciate your feedback. First of all, we need to verify you are Raytech genuine customer. Can you please tell us which package you took? Can u send us your RECEIPT ?

Raytech is Genuine company which selling genuine products to customers. We believe there has some misunderstanding about heat performance.
For your information, none of the window film brand has automobile film make your car "not HOT" after parking under the extreme hot sun more than 30 minutes. The heat will trap inside the car and become hotter and hotter. This called "Green House Effect". It is only about which brand of tinted film can keep the lowest temperature. From my personal experience, RAYTECH RX take only 5 minutes to cool down my car, although I park my car for several hours :）

Below is a real meter testing video about what's the temperature after parking long time under hot sun and how's window film helps :
It is mandarin version, you can try to understand the meter testing part:



Summary of video:
1. The temperature in the car will increase gradually after parking for long time. It's called "Green house effect".
2. For no tinted car, the temperature in car may increase to 62 C after parking for long time.
3. For Tinted car, the temperature in car may increase to 42 C after parking for long time.
4. Don't leave your kids or pets inside the car because after 10 minutes they might have danger in life.
5. For tinted car, 5 minutes can cool down the car. Without tinted, need at least 20 minutes to cool down the car.

The VLT level and reflective level of building film are not compliant with JPJ rules, so is not advised to install on car windows. Regarding your feedback, we can do live demo testing with solar meter in our shop. We would like to invite you to our shop to have a real solar meter testing. Please pass us your contact so our service representative can contact you to arrange meet up. TQ

Hi bro, Raytech has many types of window films with different level of heat rejection to target customer with different budget. You are welcome to visit our shop to understand our product lists. We will show you live demo with solar meter for different type of products. TQ

Please stop your nonsense! A good company, can only solve genuine customer problem, but not person that keep pumping in fake statement and news without proof for over 6 months and over 30 fake post just to jeopardize a company name and goodwill. Your actions is obviously fishy and over.

Hi bro, thank for your message. Different company has different business way. We suggest you can contact their HQ office to check. TQVM

Dear customer, you can claim warranty to retint for free if your warranty period still valid. TQVM