Hi all sifus, please help me analyze my situation ? I am currently on the old Hotlink Postpaid 40 plan and got a call from CS about upgrading to the new 45 plan, and I have some questions which I didn't manage to ask the CS..

1) Currently the monthly data availability is 30GB (Postpaid 40 base plan), 15GB (Loyalty bonus) and 5GB (free bonus). Would the bonuses be still available if I upgrade to new 45 plan ?

2) I noticed the new 45 plan is 30gb (4g/5g) + 30gb (5g), does that mean if somehow i finished the 30gb (4g/5g) balance and there is no 5g coverage, i can no longer have internet ?

guys, do you encounter any network issue during the day?

my line suddenly no bar, then took sometime before can get up to 5G.

then, some people cannot contact me due to no line on my side i guess.

Regardless, postpaid 70 will automatically follow the current offer. Only the previous Hotlink 40 is old version being replaced with new Hotlink 45.

What is procedure to get loyalty bonus. I'm also under postpaid 40 getting 30GB data

you will receive an additional FREE monthly high-speed data every month (Loyalty Bonus Mobile Internet) as a reward under Hotlink Postpaid Loyalty Bonus program after you have reached more than 6 months of tenure ship.

The Loyalty Bonus Mobile Internet will be activated automatically for you within 30 days on month 7 or 8.

The Loyalty Bonus Mobile Internet will be refreshed on every billing cycle date, and you will continue to enjoy it every month if your service remains active within Hotlink Postpaid plans.