Feb 6 2019, 10:45 AM
QUOTE(2feidei @ Jan 24 2019, 10:31 PM)
u wait lah.....mine, I waited for 2 months for them to resolve....
from simple, off and on to restart phone, delete and install back the apps to try on different phone....all cannot....
even their customer service call me multiple times also cannot resolved, been given a case ID also....
end up, they ask me to email to them with the case number, with the screenshot, the phone I use, which IOS and they only forwarded it to their programmer. Then, only it will work.
how long they took to resolve this matter ?from simple, off and on to restart phone, delete and install back the apps to try on different phone....all cannot....
even their customer service call me multiple times also cannot resolved, been given a case ID also....
end up, they ask me to email to them with the case number, with the screenshot, the phone I use, which IOS and they only forwarded it to their programmer. Then, only it will work.
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