Hotlink Postpaid, Now with Appreciation Bonus Up to 140GB
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 Feb 12 2020, 04:18 PM
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#1
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Junior Member
314 posts Joined: Aug 2012 
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Anyone's having issue with receiving TAC code from Hotlink Flex app? I've been in contact with Maxis Customer service for almost a month now and it doesn't seem like they know how to fix this issue.
I just ported in from Umobile postpaid to Hotlink Flex and I even received email from Umobille for payment made( I had extra money in my account before port out ). |
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Feb 14 2020, 09:47 AM
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#2
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Junior Member
314 posts Joined: Aug 2012
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QUOTE(pc-lee @ Feb 13 2020, 09:38 AM) Was having issue last 1-2 days, but not the whole month for me. Wow, unlucky for me. Seems like there's some really big and complicated issue. Otherwise it wouldn't be that long to solve this issue, it's been over a month now for me. |
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Feb 20 2020, 07:45 PM
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#3
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Junior Member
314 posts Joined: Aug 2012
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QUOTE(hyperken @ Feb 20 2020, 01:42 PM) If you want to get tac fast, just call your bank customer service and tell thrm you changed telco from mnp . They will help you to change the setting... I don't see how that affects the Hotlink Flex app TAC code though, I have no problem receiving TAC from banks.QUOTE(Chrono-Trigger @ Feb 20 2020, 05:24 PM) check your blocked number list, you might inadvertently put those short codes into the block number list Yeah I've checked it. Not the case. I'm sure the problem is on Maxis side because I was able to request TAC from MyMaxis and Hotlink Red app. Supposedly there'll be a notification that says my number is under Hotlink Flex app and can only request TAC via Hotlink Flex app, that's way back when I was able to login Hotlink Flex without issue. |
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