Here's abit of help as i personally planning to downgrade my current Maxis Postpaid 128 package to Hotlink Postpaid since i don't require 60GB data a month and normally use a maximum of 4GB and below. These are the steps that i gathered from the service counter assistant at the Maxis center at Sunway Pyramid:
1) Go to maxis center to send request
2) Request service counter to convert current Maxis postpaid line to hotlink prepaid
3) Condition: need to use hotlink prepaid for min 1 month
4) After 1 month has elpased you can then upgrade the Hotlink prepaid account to a Hotlink postpaid package of your choice
Note:
- process takes 3 - 5 days (walk in)
- each hotlink postpaid account will be managed individually
- hotlink prepaid limits 2 x lines to one I.C
- cannot link 3 x accounts under one account to be paid monthly
I'll be making the switch next week over the counter.
Tq for the detailed guide. Will proceed with the proposed steps.