I've placed the pre-order for the phone, am I eligible for the trade in during the new device collection?

Cause just ended a live chat with Samsung expert on their website, they told me is either or. How come in the previous post some Samsung live chat say can, my Samsung expert says otherwise.

Did anyone get any confirmation?

This post has been edited by yeewensmc: Mar 2 2018, 05:52 PM

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