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 Acer Aspire 5 Random Shutdown

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TSmegakeygen_zero
post Feb 22 2018, 06:06 PM, updated 8y ago

Casual
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Junior Member
472 posts

Joined: Dec 2008
From: BGR, Johor DT, Federation of Malaya


So, few weeks ago, I bought a new Aspire 5 (A515-51G-59Z0).

The annoying problem is, I can't run the laptop on battery power alone, as it will shutdown randomly.

Not only on heavy task, sometimes I just use it for typing or watching movies, then it will suddenly died.

When I reboot the laptop later on, it seems like the system is having "soft reset", all the settings applied before the sudden shutdown will be reverted to its original state.
(example : muted volume will be full volume)

Sent it to Acer service center, they claimed to have updated the BIOS, but the problem persists just after my first boot when I brought the laptop home.

The problem will only occur when the laptop runs on battery, not on AC power.


So, any halp?
joshuayip
post Feb 25 2018, 12:33 PM

Getting Started
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64 posts

Joined: Mar 2005


Maybe too hot. Try put fan and see
shirogawawa
post Feb 25 2018, 01:13 PM

Laptop enthusiast
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2,383 posts

Joined: Feb 2015
From: IT wonderland




ask refund from ur seller

 

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