Same things here, my 3 cards all kena charged. Call them immediately, then kena CS replied : card owner late payment. Then my answer : to check and re-confirm before make any judgement is CS responsibility. Then she apologizes, will forward to finance department for following up. Also, she automatically waive my credit card annual fee without any hesitate.
Recently there is a lot unauthorized transactions from PP*GOOGLE TIKTOK LIVE. Beware everyone.