Outline ·
[ Standard ] ·
Linear+
Credit Cards UOB Credit Cards v9, Ex citi read post 2
|
tientien
|
Nov 25 2018, 11:51 AM
|
Getting Started

|
ok i totally forgot about annual fee, my one card latest statement just arrived n charged annual fee on 1st nov, but i still use the card after that date. question now do i have to pay the annual fee if I cancel the card now?my statement date is 24 Nov
|
|
|
|
|
|
tientien
|
Oct 31 2019, 08:44 PM
|
Getting Started

|
QUOTE(ckweng @ Oct 31 2019, 11:10 AM) Managed to get Service Tax Cash Back after a week calling CS to put in a request for such. So good.. Yesterday I called, cs straight away said no more cash rebate for sst, only can use point to offset😭, campaign for sst rebate has ended.
|
|
|
|
|
|
tientien
|
Nov 1 2019, 03:50 PM
|
Getting Started

|
QUOTE(coolguy99 @ Nov 1 2019, 12:23 AM) UOB has points? Maybe try a different cs. Called again, still no luck, cs said cash back card like one n yolo no sst rebate
|
|
|
|
|
|
tientien
|
Nov 1 2019, 04:05 PM
|
Getting Started

|
Hmm..sst rebate campaign ended? That's what cs told me 3 days ago
|
|
|
|
|
|
tientien
|
Nov 8 2019, 10:14 PM
|
Getting Started

|
QUOTE(koala225 @ Nov 8 2019, 09:42 PM) Is there possible to get sst rebate for uob card? Some got it but not me😡 QUOTE(cybpsych @ Nov 8 2019, 09:51 PM) call CS and ask if any rebate eligible for you/your card They don't even bother to check for me if my card is eligible, just said no more sst rebate now. I straight away told the Cs to cancel yolo card that I haven't activate. Today someone called me again to ask if I really want to cancel, but m having meeting so she said will call me again next week. I guess when next week she call, I will ask her to cancel one plat as well
|
|
|
|
|
|
tientien
|
Nov 8 2019, 10:29 PM
|
Getting Started

|
QUOTE(cybpsych @ Nov 8 2019, 10:18 PM) when they call you back, they are from the Retention Team. tell them your intention "to get sst rebate because you want to continue using the card". likely they would offer something. else, just terminate the card as planned. Let's see what they offer then, but most likely will still terminate it as when they reject my request, I applied other replacement card. N that tiger bank really fast n furious, apply online, got the card after 3 days.
|
|
|
|
|
|
tientien
|
Aug 10 2023, 02:43 PM
|
Getting Started

|
QUOTE(ericlaiys @ Aug 10 2023, 02:28 PM) For those received sms or email
|
|
|
|
|
|
tientien
|
Aug 10 2023, 05:16 PM
|
Getting Started

|
QUOTE(svchia78 @ Aug 10 2023, 03:42 PM) Mind to disclose which card you received this SMS under? Originally UOB or ex-Citi? Thanks. I have UOB one originally and also ex Citi pm.
|
|
|
|
|
|
tientien
|
Oct 17 2023, 05:50 PM
|
Getting Started

|
What's the contact no for UOB, called the no behind the card but only 2 options to select: phone banking or report card frauds but I want to cancel card.
|
|
|
|
|
|
tientien
|
Oct 17 2023, 08:04 PM
|
Getting Started

|
QUOTE(contestchris @ Oct 17 2023, 07:14 PM) Oh issitt...hahaa thanks 😄
|
|
|
|
|
|
tientien
|
Jan 7 2024, 05:22 PM
|
Getting Started

|
QUOTE(icebryanchan @ Jan 6 2024, 01:50 PM) I just called Citi and use the phone menu to fill in my card numbers and phone numbers. But how fast or will they approve the annual fee waiver? No one knows. My experience, no news after 3 weeks so I just called to cancel. One week later uob called and offer me rm75 cash back with one swipe. Since I already cut the card, they will ship me new card. Then the other day I called to ask sst rebate for another card, I asked annual fee waiver also. Surprisingly, uob approved on the spot n I got the confirmation sms n email next day.
|
|
|
|
|
|
tientien
|
Feb 27 2024, 08:25 PM
|
Getting Started

|
QUOTE(knwong @ Feb 27 2024, 11:55 AM) Was from Citi PM last time. The 2nd month I receive it I was charged the RM600 fee. I requested for fee waiver even though I never use my old Citi PM card this year. Surprised that they approve the waiver. Was thinking of canceling it if UOB don't approve it. Will continue to use it for my overseas trip Did they credit 60k points for paying annual fees? I got waiver also but they credited the points, already 3 months still reflect in my account. But I don't dare to use the points 😔
|
|
|
|
|
|
tientien
|
Apr 19 2024, 12:58 PM
|
Getting Started

|
QUOTE(lowyat101 @ Apr 19 2024, 12:19 PM) those receiving your replacement card, do take note on the CBTL offer inside the envelope ya, don't simply throw all the papers away  I got RM1 coffee beans voucher ✌️
|
|
|
|
|
|
tientien
|
May 7 2024, 01:24 PM
|
Getting Started

|
QUOTE(ChiaW3n @ May 7 2024, 12:45 PM) Haha my card has gone from my uob online but no retention call back so I guess… Maybe not, I got experience like this also, they still call n offer cashback
|
|
|
|
|
|
tientien
|
Jul 30 2024, 08:00 AM
|
Getting Started

|
QUOTE(wjleong15 @ Jul 29 2024, 09:51 PM) Just noticed my card disappeared from app Nobody called me from retention Happened to me, they called after few weeks. Offer new card after i told them I already cut the card and rm75 cash back
|
|
|
|
|
|
tientien
|
Jul 31 2024, 07:52 AM
|
Getting Started

|
QUOTE(wjleong15 @ Jul 30 2024, 08:54 AM) your card also disappeared? new card need AF?  Yes disappeared. AF haven't charged yet
|
|
|
|
|
|
tientien
|
Aug 1 2024, 07:39 AM
|
Getting Started

|
QUOTE(wjleong15 @ Jul 31 2024, 12:02 PM) Offer you new card not reinstate your cancelled card? Yes QUOTE(sg8989 @ Jul 31 2024, 12:13 PM) What is RM75 cash back? They offer new card to you with rm75 cb? Because I already cut the old card
|
|
|
|
|
|
tientien
|
Sep 4 2024, 07:48 PM
|
Getting Started

|
I still got 60k points that uob credited to my account even though annual fee was waived from last year. Very tempting to make some redemption with the new announcement, but worry annual fee will be charged once I use the points 😩
|
|
|
|
|
|
tientien
|
Jun 9 2025, 09:59 AM
|
Getting Started

|
QUOTE(tan_aniki @ Jun 8 2025, 09:23 PM) yes can, i just took it on yesterday just make sure u got 3x foreign spend before your ride Actually will UOB charge back later as the tnc clearly stated terminal 1?
|
|
|
|
|