Finally after complaining multiple times and threatening to report to bank negara for the missing July & Aug cashback for UOB One card (converted from CITI cashback), I received a RM65 cashback yesterday for JULY CASHBACK. I wonder how they compute that figure, i certainly didn't spend so much in July.

For end Mar statement, anyone missing Cashback for UOB One Visa card? I don't see any Cashback on Mar 29 statement despite spending more than 500

I hope this is not another round of missing cashback again

Ok will avoid doing last minute.

Hi, this is my experience on what the staff from CEACCM told me, after I contacted them regarding missing cashback when one of my transaction was posted on Statement Date. This was what the staff told me:

1) Any transactions posted on Statement Date, not eligible for cashback.
2) Any transactions posted on Statement Date, will not be included in the min monthly spending of RM500 (UOB ONE Card).
3) The excluded cashback will not be carried forward to next cycle.

In short, any transactions posted on statement date... can consider it as being "wasted". So, better to swipe the card earlier if you care about the cashbacks.

For my case, I mentioned that I am not aware of this exclusion under the new UOB card (as an ex-Citi customer), so the staff helped me to appeal and few days later I got the cashback. This appeal only once per customer.

Hope this helps.

Anyone know whether TNB spending for UOB ONE cc is eligible for:
1) 0.2% cashback
2) inclusion of minimum spend (for meeting 10% cashback)
3) inclusion of minimum annual spending (for waiver of annual fees from Jan 2026)

Thanks!

what does the T&C document states on the monthly min spend and cashback eligiblity?