Lowyat.NET -> Finance, Business and Investment House -> Credit Cards, Debit Cards, Prepaid Cards and Loyalty CardsCredit Cards UOB Credit Cards v9, Ex citi read post 2
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 Dec 4 2020, 04:41 PM
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#1
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Junior Member
180 posts Joined: Aug 2011  
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QUOTE(fruitie @ Dec 4 2020, 10:56 AM) Yes, it is. Last year they didn't want to entertain me even though I used UOB One for petrol  I have not been paying SST to UOB since its introduction.  . This year they approved the rebate. |
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Jan 17 2021, 10:24 PM
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#2
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Junior Member
180 posts Joined: Aug 2011
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QUOTE(bananaban @ Jan 15 2021, 11:36 PM) Oh really?! Damn... I din't update myself on this, my mistake. I see Pokemon Go Thanks for the info here! So, 1st of month, just keep spending! OK....  Just a reminder, repeated transaction from the same merchant only counted as one per day ya. |
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Apr 16 2021, 10:48 AM
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#3
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Junior Member
180 posts Joined: Aug 2011
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Just got a SMS asking me whether I want to accept the new credit limit haha.
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Apr 27 2021, 08:23 AM
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#4
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Junior Member
180 posts Joined: Aug 2011
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QUOTE(MGM @ Apr 20 2021, 11:44 AM) For me i will do reload rm100 to Shopeepay, TnG ew n Bigpay on the 1st 2 days. Yea... March cashback seems depleted by 4th lol. And I had a big chunk at 4 |
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May 6 2021, 06:41 PM
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#5
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Junior Member
180 posts Joined: Aug 2011
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QUOTE(Markrx @ May 6 2021, 12:54 PM) Is it that you don't save the card in TNG app? Best guess is by the time you completed 5 times by mid month, cash back pool depleted.Here is the list; (another transaction mid month to complete 5 transactions)  |
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Aug 17 2021, 12:08 PM
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#6
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Junior Member
180 posts Joined: Aug 2011
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QUOTE(nargcore @ Aug 14 2021, 10:11 AM) UOB should upgrade its system to automate sending statements direct to email like other banks. Still having to login into the website to generate monthly statements is rather annoying. QUOTE(anonymous552235 @ Aug 16 2021, 07:52 PM) Citibank and hongleong moved backwards on that citing security reason fot emailing .... I once thought of writing some script to automatically get the statement. But too noob to write one haha. Any sifu knows how?Rhb can only choose either one ..if by email cant retrieve online and vice versa So yeah it is hell of annoying but wat to do... |
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Dec 31 2022, 02:53 PM
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#7
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Junior Member
180 posts Joined: Aug 2011
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QUOTE(yfwai @ Dec 30 2022, 04:22 PM) Not I am not too sure. Reloaded RM600 into Bigpay and only got RM15. Seems like it's in ewallet category |
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Jun 1 2024, 10:20 PM
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#8
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Junior Member
180 posts Joined: Aug 2011
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maybe too late? Since it has a pool for CB
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Sep 26 2025, 10:17 PM
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#9
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Junior Member
180 posts Joined: Aug 2011
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I am at a lost now... I had a fraud transaction, I received the OTP but I ignored it, did not check the account until the statement reached.
And the frustrating part is, seems like somehow they intercepted the OTP so now the transaction is deemed as "valid". UOB rejected my dispute claim. Is there anything else I can do? |
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Sep 26 2025, 11:44 PM
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#10
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Junior Member
180 posts Joined: Aug 2011
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QUOTE(LostAndFound @ Sep 26 2025, 10:25 PM) Possibly your phone or sim card is compromised. Bank is within their rights if OTP is entered to not layan you at all. I'm not saying you can't continue to press/complain to them, but normally the defense you will have is "I did not know about this" which since you actually did receive the OTP is no longer true. Yea If you had called the bank on receiving the SMS (or within maybe the same day) then this would have been easier to settle. When you wait till settlement, UOB has already disbursed the funds on your behalf so you're basically asking them to eat the loss because you didn't inform them immediately. A harder sell.  I was too confident on the bank lolAnd then, after I dig a bit, turns out OTP hacking is quite easy and common. And with our phone numbers flying everywhere, this is not hard at all! And UOB still uses SMS OTP, unlike other banks had moved on to App OTP. QUOTE(knwong @ Sep 26 2025, 10:36 PM) What transaction? How much? It was a transaction into KiplePay, less than 1k luckily, but still I am very concerned if a bigger amount would happen next time...QUOTE(aurora97 @ Sep 26 2025, 11:06 PM) I hope the amount isn't big. I had the same issue (https://forum.lowyat.net/topic/5538179?hl=aurora97). Thank you very much, I'll loop them in, basically last resort already.Fortunately, I noticed the SMS message when I woke up, cheeky bastards, requested OTP and transacted between 2am - 3am. I think you can still try and appeal your case, if you look at page 4 of the statement, it states the following: "The entries and balances show above will be considered correct unless you notify UOB ....call center bla bla ... for any discrepencies within 14 days from the statement date." If they do not look into your case, I suggest escalating to BNM. The details are in the box itself. This post has been edited by John00: Sep 26 2025, 11:54 PM |
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