Not correct.

Minimum spend criteria go towards determining whether the annual fee will be waived or otherwise. Under item 12 of the UOB One Annual Fee T&C, it's not mentioned that government spending is excluded.

UOB One Annual Fee T&C:

12. For the purpose of calculation of the minimum Annual Retail Spend Requirement, the following transactions shall be excluded: -
a) Balance transfers
b) Easi-Payment Plans
c) Flexi Payment Plan
d) Cash withdrawals
e) Balance conversion
f) Refunded, disputed, unauthorized and fraudulent transactions.
g) Payments of annual fee, finance charges, interest, late payment fee, cash withdrawal fee, SST and any other form of service or miscellaneous fees using the Card.

I think you might have confused the certain retail transactions in which, CASH REBATES/REWWARDS are excluded. In this instance, CASH REBATE/REWARDS made to government related agencies are normally excluded.

No one is asking about annual fee tho.

Okay, then why would anyone enquire about the minimum spending requirement?

Monthly minimum retail spend to get the 10% cashback.

Ah okay, thanks. 😅

may I know how u submit the waiver request?

thru UOB website? https://www.uob.com.my/default/contact-us.page

or called CS directly?

thanks

Initially I just used the automated IVR by calling them but it went no where. Then I spoke to a human CS & managed to get the waiver.

Anybody top up tng still asking for sms otp?

yes, why?

Anyone received their UOB RM400 acquisiiton campaign reward already?

Have anyone face issue in applying the promo code for free grab ride from KLIA? The promo code is there but it does not let me apply as it is greyed out.

fully redeem ?

Any has both uob one and uob platinum. Is it we can get both cashback from these 2 cards?

Yes

You can but make sure to fulfill the required spend amount to get the annual fee waiver next year.

Is there a quota?

well reported before. sometimes when quota end, then cannot redeem. uob need to top up

I see. This is new to me. This wasn’t mentioned to me when I call up UOB to report this issue by the agent. Guess they don’t know as well.

Nothing we can do until they ‘top up’ right?

if u refer to previous post, nothing u can do. make sure u got uob card in grab and select as payment. then click offer. see if it is there. else type the offer code (must at klia1)

This post has been edited by ericlaiys: Sep 8 2025, 10:17 AM

I had similar issue (promo code not found), screenshotted it. Proceeded to charge to PME then emailed UOB and they credited back the amount.