I deposited twice this year. First time took 7 days. Second time 2 days. You can't check balance until after dividend is declared but you can look under withdraw eligibility to check if your money is in

Something is wrong with their online system.

I tried to log in last two days. I had a shock when
it said my account "had been deactivated", then
instructed me to change the password.

When I clicked on "Request TAC" to do that, the
whole page turned blank.

After trying twice with the same result, I dared not
do it again, or else their system would block me.

I called one of their officers, and he said the system
could be down as they were making the dividend
adjustments. He told me to try again the next day.

I tried again the next day on their mobile app,
and it again said " Your account had been
deactivated because you keyed in the
wrong password ", and directed me to change
it again.

I was sure I had typed in the right one.

Anyway, I changed it, and finally managed to log in.