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 Let's Talk Salary v8, Sharing Thread

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Berus Wine
post Jan 19 2019, 07:50 PM

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I feel like posting my salary here just to get advise if im underpaid, but im scared HR will take action against me.

Salary is supposed to be confidential right? I know it's anonymous but someone can do a little bit digging and expose me.
Berus Wine
post Jan 23 2019, 01:46 AM

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» Click to show Spoiler - click again to hide... «

Since you guys say so, I'm gonna post but have to hide a lot of details so as not to be traced back to me lol

Job Title : CS oficer
Job Desciption : Pick up phone and get scold from angry customer
Age : 27
Years spent in company : 3
Industry : Banking
Employment Level : Exec
Experience before joining (years) : 1 year unrelated experience
Highest paper qualification/ education background : Bachelor's Degree
Location : Cyberjaya
Average Working Hours Per Week (incl lunch hours): 45 hours (1 hour unpaid, 30 minutes paid break everyday)

Monetary Payout
Basic Salary + Fixed Allowance : RM 3100
Performance, Variable Bonus & Commissions (months) : If work on night shift can get extra 300 allowance, average bonus for last 2 years 2.5 month.

Health Benefits : Medical card, dental, vision
Transport Benefits : Company sponsor bus

It's one of the easiest job, you just have to be able to handle the stress dealing with demanding overseas customer. But after finish work dont' have to think about work anymore. Thinking to jump ship but no better offer yet.

This post has been edited by Berus Wine: Jan 23 2019, 01:48 AM
Berus Wine
post Jan 24 2019, 08:39 PM

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QUOTE(coolguy99 @ Jan 23 2019, 08:31 AM)
May I know what is the usual career path for your profession?
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Some of my seniors has been promoted to manager, trainer, quality analyst.
Some even move to different department within the bank with less stress.

QUOTE(Quang1819 @ Jan 24 2019, 09:25 AM)
No better offer? Agoda agent starts at 3.6-3.8k even for SPM leavers lol
Heck plus the infamous night shift work allowance added to become 4k easily
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I know. In the contact center world, we always look up to Agoda & Amex as their pay is very high.
But the only downside is

- Both company business aren't diverse. Our bank never retrench people because we can afford to stay competitive and we also have many assets. So job security is not an issue

- I heard both companies are so stressful one. They don't allow for long after call work (the time to rest in between call)

- They're located in KL.

Berus Wine
post Jan 25 2019, 02:36 AM

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QUOTE(Quang1819 @ Jan 24 2019, 08:57 PM)
Not sure about retrenchment. But surely Agoda isn't stressful at all.

Hm... Are you staying with family in Cyber/Putra?
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I heard they only get like 8 seconds rest in between call. In my bank, average is 2-3 minutes, can go up to 5 minutes if got complex cases.

Nope, stay in Puchong but got free shuttle bus company sponsor.

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