hi.. i need help from u all IMU students.. i not IMU student, but my gf she are..

now the problem is she goin oversea study next year, but IMU sent her to a university which is not in her 10 choices list.. n her exam result not bad, but even those student who worst than her can get better university than IMU sent her.. now she already appeals the letter to the office, the office lady said tat the percent very low. she jus called up the lecturer who teaching her and realised tat new lecturer din write up recognition letter to the office..swt..

so can anyone help her, any recognition staff who can help her?? pls...
thanks u all

thx4 urs quick reply..