Mar 20 2018, 04:50 PM
I couldn't called Singapore numbers and took a few calls to Maxis support before someone in Maxis realise that my router needs a firmware update.
After updating the firmware I can call Singapore now. Maybe you should tell Maxis support to update your router firmware.
Good luck.
QUOTE(fadzly @ Feb 5 2018, 08:03 PM)
Ive recently change router to TG389ac because the old router was malfunctioned. Im using the legacy plan 10mbps (RM118/month with Free IDD Call). We are still using the old given phone though.
We didnt try to call to Singapore during the testing, but soon i realised, i can received call from singapore, but unable to call to singapore.
lodge a report to Ika C19916403 however nobody called yet.
see the log ive extracted from the router.
all outgoing 00 was unsuccessful and directed to a person saying number is not correct, please dial again later.
ive also found the number received from singapore was +65 rather than 0065. so i thought, this might be the issue --> the new router
please help me.
thanks
We didnt try to call to Singapore during the testing, but soon i realised, i can received call from singapore, but unable to call to singapore.
lodge a report to Ika C19916403 however nobody called yet.
see the log ive extracted from the router.
all outgoing 00 was unsuccessful and directed to a person saying number is not correct, please dial again later.
ive also found the number received from singapore was +65 rather than 0065. so i thought, this might be the issue --> the new router
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please help me.
thanks
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