The Official iPhone X Discussion Thread | V5, Say hello to the future
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 Mar 12 2018, 08:53 AM
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#1
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Junior Member
31 posts Joined: Dec 2017  
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So my rm5k++ phone just DIE this morning. 3 months old only. Left it for bed last night with no problem or any abnormal sign. IOS 11.2.5.
Any recommendation where to waranty claim (fast & free hassle)? Tq. |
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Mar 12 2018, 10:44 AM
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#2
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Junior Member
31 posts Joined: Dec 2017
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QUOTE(claudee @ Mar 12 2018, 09:01 AM) what happen? I dunno. Woke up this morning, no alarm ringing. I tot battery out (but last battery was 30%). Plug in charger, phone still not on as usual. Now trying do hard/force restart. 3 attemps and still cannot ON.  |
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Mar 12 2018, 10:52 AM
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#3
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Junior Member
31 posts Joined: Dec 2017
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QUOTE(vexus @ Mar 12 2018, 10:51 AM) ori phone? Bought at Maxis, u think? |
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Mar 12 2018, 05:28 PM
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#4
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Junior Member
31 posts Joined: Dec 2017
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QUOTE(TOMEI-R @ Mar 12 2018, 03:45 PM) Trr plugging it in for a longer period ie half and hour or so. Sometimes if the battery gets drained till 0%, it takes longer to recharge and power on the phone. Done charged for more than 30 mins, still same. Will bring it to service centre for warranty claim and update what is the real problem. |
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Mar 13 2018, 09:41 AM
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#5
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Junior Member
31 posts Joined: Dec 2017
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QUOTE(attw @ Mar 13 2018, 08:13 AM) I know right? Hahaha... considering it's close to a RM5000 phone... :confused: Yeah bro, I will sell my ipx directly after warranty claimed!Anyways, I think I'll need to let it go before the warranty expires. Can't afford the repairs if anything happens!  |
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Mar 13 2018, 04:12 PM
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#6
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Junior Member
31 posts Joined: Dec 2017
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QUOTE(nananX @ Mar 12 2018, 08:53 AM) So my rm5k++ phone just DIE this morning. 3 months old only. Left it for bed last night with no problem or any abnormal sign. IOS 11.2.5. Update after back from Machines@curve. Pre diagnose by the technician my ipx was totally broken i.e screen, board etc etc. I was like wtf??? Luckily my phone rosak under warranty period!Any recommendation where to waranty claim (fast & free hassle)? Tq. |
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Mar 13 2018, 07:06 PM
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#7
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Junior Member
31 posts Joined: Dec 2017
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QUOTE(clement5949 @ Mar 13 2018, 04:23 PM) did the technician provide u the root cause? No root cause yet, the phone need to be send to apple for full diagnose & repair. No guarantee to get new unit.i cant imagine this happen after warranty  |
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Mar 13 2018, 07:08 PM
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#8
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Junior Member
31 posts Joined: Dec 2017
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QUOTE(krishtiano86 @ Mar 13 2018, 04:52 PM) Totally broken? What does this mean? U didnt drop it right? No drop no water no nothing. He said if black screen only, then computer can detect the board. But the computer show nothing, meaning the board also rosak.Btw sorry for my bad english, broken i meant is ROSAK, not PECAH. This post has been edited by nananX: Mar 13 2018, 07:18 PM |
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Mar 13 2018, 07:10 PM
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#9
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Junior Member
31 posts Joined: Dec 2017
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QUOTE(TOMEI-R @ Mar 13 2018, 04:31 PM) If you phone is under local Apple.My warranty, why worry? Yeah thank god my phone rosak under warranty. Imagine if rosak after warranty end, screen repair rm1799, board rm????Will directly sell my phone after repair. |
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Mar 13 2018, 07:13 PM
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#10
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Junior Member
31 posts Joined: Dec 2017
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QUOTE(zuhaili87 @ Mar 13 2018, 04:27 PM) WTF? Seriously wtf? Adoi now I feel like selling my iPhone X liao. Bought on 1 Dec 17. Btw how old is your phone bro? |
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Mar 14 2018, 07:17 AM
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#11
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Junior Member
31 posts Joined: Dec 2017
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QUOTE(xisan @ Mar 13 2018, 10:17 PM) That's really unfortunate. So you will getting the replacement tomorrow? Within 7 working days bro. |
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Mar 20 2018, 04:38 PM
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#12
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Junior Member
31 posts Joined: Dec 2017
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QUOTE(nananX @ Mar 12 2018, 08:53 AM) So my rm5k++ phone just DIE this morning. 3 months old only. Left it for bed last night with no problem or any abnormal sign. IOS 11.2.5. UPDATE FROM MACHINESAny recommendation where to waranty claim (fast & free hassle)? Tq. "The device has logic board issue. Apple Repair Centre replaced with a new device". |
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Mar 20 2018, 06:20 PM
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#13
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Junior Member
31 posts Joined: Dec 2017
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QUOTE(attw @ Mar 20 2018, 06:02 PM) New device, or refurbished one? Still not take the phone yet. How to tell new or refurbished? |
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Mar 21 2018, 10:46 AM
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#14
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Junior Member
31 posts Joined: Dec 2017
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QUOTE(TOMEI-R @ Mar 20 2018, 04:41 PM) Finally. Logic means mainboard I would say. Welcome back to your Iphone X. Any idea how much it will cost to repair? |
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Mar 23 2018, 09:13 AM
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#15
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Junior Member
31 posts Joined: Dec 2017
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QUOTE(dinozilla @ Mar 20 2018, 07:43 PM) Its always refurbish, don't think we have 1-1 here... Collected my ipx last nite. The phone model prefix is 'N' (replacement). The machines technician confidently said the unit is new, not refurbished.and to answer your question... http://osxdaily.com/2018/01/27/determine-i...ished-replaced/ |
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Mar 24 2018, 08:34 AM
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#16
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Junior Member
31 posts Joined: Dec 2017
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QUOTE(nananX @ Mar 23 2018, 09:13 AM) Collected my ipx last nite. The phone model prefix is 'N' (replacement). The machines technician confidently said the unit is new, not refurbished. Selling my new replacement unit now. Check out my post at Garage Sales! |
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Mar 24 2018, 03:25 PM
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#17
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Junior Member
31 posts Joined: Dec 2017
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QUOTE(attw @ Mar 24 2018, 01:25 PM) Wow, that’s fast. S9+ then? Not decide yet. S9 looks tempting! |
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Mar 24 2018, 03:36 PM
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#18
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Junior Member
31 posts Joined: Dec 2017
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QUOTE(nananX @ Mar 23 2018, 09:13 AM) Collected my ipx last nite. The phone model prefix is 'N' (replacement). The machines technician confidently said the unit is new, not refurbished. FYI, the warranty was restarted too until 21/3/2019. Check it on9 just now as the Machines guy told me that the warranty is follow old phone which is until 30/11/2018 only. |
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