QUOTE(weejin2000 @ Aug 6 2018, 07:31 AM)
I reload Big Pay using quantum master, OTP successfully received, keyed in, it say" something went wrong".
QUOTE(cybpsych @ Aug 6 2018, 07:34 AM)
same. hit this error 1 time. trx captured successfully by bank (no error recorded by pbb, so error lies at bigpay instead).
just filed a complaint to bigpay via app. later will call as well.
I faced the same problem, did you key in OTP? Mine straight showing "something went wrong" after keying in topup amount and CVV/CVC. Hopefully it is not captured by PBB as successful txn.
QUOTE(janson_kaniaz @ Aug 6 2018, 07:48 AM)
happened to me previously and asked me to try again.
later i found out the transaction actually went thru and i ended up paying 9x60 instead of 8x60. the transaction history was updated late.
i suggest you wait for a few hours to see if the transaction actually went through.
Did you key in the OTP for the "failed" txn?