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Credit Cards Public Bank Credit Cards V3, PB Visa Sig 6% & Quantum 5% Cash Back

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SNHY693
post May 2 2018, 04:45 PM

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174 posts

Joined: May 2016
Hi guys, I took the signup promo for Quantum Card where need to spend RM150 for each card on retail transactions within 60 days to get the luggage bag.

Recently I called them to ask about the luggage bag, they said that Lazada purchase is not counted as retail transaction but Shopee transaction counted bcos of different MCC code.

I'm not sure whether I interpreted the TnC correctly but they didnt seem to exclude online transactions rite..?

QUOTE
For the purpose of this Campaign, “retail transaction” means the purchase of any goods
or services (local and overseas) with the use of the PB/PIB Credit Card and may, at
Public Bank‟s discretion, include any PB/PIB Credit Card transaction as may be
determined by Public Bank except for the following transactions but not limited to:
a) “Flexipay” AND “Zero Interest Instalment Plan” monthly instalment payment.
b) Balance Transfer
c) Auto-Debit & Recurring Payments
d) Payments for utilities, direct marketing, insurance premiums, government related
payments or payment via www.pbebank.com
e) Any refund, disputed, unauthorized or fraudulent retail transaction
f) Cash Advance / Cash Withdrawal, quasi cash, casino transactions, interest payments,
late payment fees, finance charges, annual fees, reversals, payment to charity(ies),
Goods and Services Tax and any other form of service / miscellaneous fees.
SNHY693
post May 2 2018, 06:19 PM

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Junior Member
174 posts

Joined: May 2016
QUOTE(jhlou @ May 2 2018, 05:12 PM)
See previous report below as Lazada is treated Direct Marketing.
You can always write to file a dispute.
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I see, so basically this means transaction on lazada, utilities, governmental all not counted for promo/campaigns but for the 5% cashback for online transactions, its still valid?
SNHY693
post Jul 13 2018, 10:26 AM

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Junior Member
174 posts

Joined: May 2016
Hi guys, need some help here
I recently applied for Quantum card and approved on 15th June. My billing cycle is on the 13th of each month

I just called Public Bank CS to ask on my latest statement. According to the CS my first statement will only arrive on the 13 Aug (next month) and not 13 July bcos for first statement they can't generate it by today 13th Jul.

Effectively this means that I only get 1 month of cashback for approximately 2 months of spending? Anyone experienced this?
SNHY693
post Jul 14 2018, 06:26 PM

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Junior Member
174 posts

Joined: May 2016
QUOTE(cybpsych @ Jul 13 2018, 10:33 AM)
yep, pbb doesnt generate statement for partial month. in your case, "1st" statement would be on 13 Aug (>1mth cycle period)

however, pbb is lenient to dispute. you can request the earned cashback between 15 Jun - 13 Jul and they'd credit back to you.
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Received my first month statement with cashback through email today even though its only partial month . biggrin.gif Not sure why though, I didn't insist for CS to generate the statement for me. Haha but I'm glad that I dunnit to go through the hassle of disputing with CS next month
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