wait for week4 results

sorry my bad.
I was just curious where were gone wrong

Clearly it is WEEK 4 ...

hello guys, I still remember I read it somewhere in this forum about new credit card that the period between the card approval date and the statement date doesn't reach one month cycle, which is 30 days.

for example, card approved on 19 July, but statement is 6th of every month, so not reach 30 days to issue the first statement. So the first statement will only be produced and issued on 6 September.

according to CS, they say for the spending between 19 July to 5 August will share the cashback (RM30 for online spending for quantum mastercard) with the spending between 5 August to 4 September because of only ONE statement is produced.

Anyone has successfully appeal to have seperate cashback?

Update: nvm. I found it using keyword "statement cycle"

This post has been edited by skty: Aug 13 2018, 04:32 PM

yes, that is their current billing design.

i did dispute before when first gotten pbb card. can request to get back the cb for partial-statement cycle.

in your case, you need to wait until 6 September statement, then request for cb adjustment.

19 Jul - 6 Aug = RMxx earned cb
7 Aug - 6 Sep = RMyy earned cb

you might get max RM30 cb on 6 Sep statement, but you can request the earned RMxx cb for period between 19 Jul - 6 Aug.




i am same case as yours.

i already earned max RM30 cb (spent exactly RM600), but no statement generated on 4 Aug. CS advised me to wait until 4 Sep, then they will submit to mgmt to review.

reason is simple: to prevent fraud claims.

if i made the claim and gotten RM30 now, then no spending until 4 Sep statement, i will still get RM30 cb without spending anything (5 Aug - 4 Sep).

so, they need to make sure I do spend in this period before they can calculate the split between partial-cycle (RMxx cb) vs full-cycle (RMyy cb).


now, i've made total rm600 (partial cycle)+600 (full cycle), waiting for 4 Sep statement (get max RM30 cb) before i request for cb adjustment of additional RM30 for partial-cycle.

This post has been edited by cybpsych: Aug 13 2018, 04:39 PM

For your case, I dont understand why they need to wait until 4 Sep only can start calculate the cashback.

You have already spent RM600 before 5 Aug, which mean you should already guarantee to get cashback. If you don't spend anything during 5 Aug to 4 Sep, you also should entitled the RM30 cashback for the RM600 you spent before 5 Aug.

But for my case, I already spent RM600 before 6 Aug, and I already spent total RM600 today. So PB give me the RM30 cashback!

P/S: I did my routine credit card payment without receiving the statement yet.



This post has been edited by skty: Aug 13 2018, 04:53 PM

this is provided i wait for 4 Sep statement and get the usual monthly cb.

problem is, i am making the claim now to get back RM30 ...... IF i dont do anything, i will get another RM30 on 4 Sep, which is not proper.

Here, saw extra RM120 there~

already utilize the RM120 today la bro.

Last time my first statement also more than 30 days and only entitle to get CB of RM 30 maximum.

Didn't know that we can file a dispute for it.

My case is i received card roughly end of June and statement cycle is 21st of the month.

When i received my first statement (Spent more than RM600), i saw RM30 being CR into my 1st statement generated on 21st July.

This is correct , right ?

yep, yours is another scenario that i noticed for my older supp cards.


i suspect this behavior is dependent on total days between approval date vs statement date.

i noticed 2 of my supp cards immediately get statement-ed (partial-cycle) following existing statement cycle. <-- later i might call CS to find out the approval date to compare.

the recent 2 new supp cards, didnt get statement-ed (partial-cycle). for these cards, total 17 days from approval till (supposed) 4 Aug statement, which didnt happen.

probably >21days would get statement-ed. anything lesser would need the next cycle.

**just counted all my cards, it need at least 22 days between approval vs statement date to get it statement-ed.

This post has been edited by cybpsych: Aug 13 2018, 08:52 PM

got my vs card today.. quite fast siah.. 😊

dont be so kiasu bro, normally monday night swipes still entitled....

When is Week 3 btw?

I can't recall which week I started... =/ This is my third week now I think.

First one I participated is on 23/7, which week is it? don't tell me week 3 >_<

This post has been edited by celciuz: Aug 13 2018, 09:39 PM

Not kiasu. Sunday night late sleep is normal. Rather than Monday. Don't have the luxury to do before midnight since got kid

week 3 was 16th - 22nd July

monday lunch no time at all?

Dunno why I always need spend 1 hour to do this.

Ahh thanks! So I should be receiving next week, if everything goes well hehe.