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 Yoodo, New MVNO with customizable plans

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wilson1stop
post Jan 9 2021, 10:39 AM

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Please UPVOTES if agreed or leave your suggestions in community posts.

https://support.yoodo.com.my/hc/en-us/commu...o-Unlimited-2-0
wilson1stop
post Jan 24 2021, 02:12 PM

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QUOTE(imcrazyz @ Jan 24 2021, 02:46 PM)
Hi all. I wanna port from Umobile GX50 to Yoodo Postpaid Unlimited. But the last few recent pages got some negative feedback about how unstable Yoodo's speed and reception strength is compared to Celcom & Xox.

That said, I'm open to Celcom Xpax Postpaid RM38 too.

Can someone pls shed some light on which one I should get bang for buck?

(All I need is stable network 4G, at least 8GB data and budget less than RM45.)
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Don't worry, Yoodo is also riding Celcom network and Yoodo is not postpaid telco.
wilson1stop
post Jan 27 2021, 08:11 AM

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QUOTE(LA773 @ Jan 27 2021, 01:56 AM)
Hi, Yoodoo if buy 200 min call, it includes All number eg tol free 1300/1800/tm100 etc?
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Call all networks including toll-free 1300/1800.
100 is not working, can call TM fixed line.
wilson1stop
post Jan 30 2021, 10:20 AM

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QUOTE(Rudd @ Jan 29 2021, 10:22 PM)
how to finish 100gb within 180 minutes?
*
Open wifi hotspot for whole families and neighbours? πŸ˜‚
wilson1stop
post Feb 26 2021, 05:46 PM

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Yoodo was performing scheduled maintenance between 24-26 February, already informed early thru in-app alert, social media and email.
wilson1stop
post Mar 3 2021, 12:06 PM

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QUOTE(sckham @ Mar 3 2021, 11:42 AM)
Will be good if can just buy add-on without buy the main data package
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QUOTE(sckham @ Mar 3 2021, 12:09 PM)
You will only be charged for your plan once you've activated your SIM.

So need top up to activated?
*
Only buy any plan with come with 30 days validity, not the topup.
Addon data must brought along with data plans.
wilson1stop
post Mar 21 2021, 04:13 PM

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We’re sorry, so here’s free 3GB

Attached Image

Dear customers, as a digital service provider we have fallen short on our promise to deliver you the best service and we sincerely apologise for all the inconvenience caused by the recent service disruption.

The issue has now been resolved and all Yoodo services – data, calls, SMS as well as the App have been restored. While we are happy to say this, we owe you an explanation.

Yoodo was built on the promise of being transparent and we intend to maintain that. As such here are the details of what happened.

The disruption occurred during a planned maintenance and upgrade of our system on 17 March which was meant to improve current and introduce new services that are planned for this year.

Unfortunately, on 18 March, midway through the maintenance, issues occurred which resulted in the service disruption. Below is the chronology of events:


18 March, 2.30am – Service disruption detected and works to rectify began.
18 March, 3.00pm – Rectification successful allowing customers to access all Yoodo services.
19 March, 1.00am – Secondary issue detected affecting only a small subset of customers, mainly those renewals scheduled on 18 March, resulting in disruption to their service. Works to rectify the issue began immediately.
19 March, 4.00pm – 50% of the secondary issue was resolved and rectification works continued for the remaining customers who were still affected.
19 March, 9.30pm – Secondary issue fully resolved.

We understand that this incident has disrupted your daily lives, especially at a period when connectivity is essential. We are truly sorry, and as a sincere attempt to seek forgiveness, all active Yoodo customers as of 20 March 2021 will be compensated with free 3GB of data. This will be automatically credited into your respective accounts from 12.01am onwards on Tuesday, 23 March 2021.

More importantly, we want to assure you that we will learn from this experience and are already hard at work to ensure we are better equipped to handle these situations moving forward.

If you are still experiencing trouble with our service, please contact us via Live Chat.

Once again, we humbly apologise for what had happened, and we thank you for your patience and continued support for Yoodo.
wilson1stop
post Mar 22 2021, 01:32 PM

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QUOTE(sckham @ Mar 21 2021, 05:31 PM)

*
Correctly, the 3gb compensation will follow your current plan validity.
You can use it for wifi tethering and get full-speed for those unlimited plan users.
wilson1stop
post Apr 16 2021, 10:09 AM

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QUOTE(-oc-gassa @ Apr 16 2021, 09:50 AM)
any one currently facing issue cannot call out via Yodoo?
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Yoodo updated already restored the voice service.
wilson1stop
post Apr 22 2021, 02:20 PM

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QUOTE(saitamabest @ Apr 22 2021, 02:42 PM)
hi, anyone of u got the news on the free 1 gb will be extended or not?
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Haven't but normally will be extend as well.
wilson1stop
post Apr 28 2021, 02:26 PM

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QUOTE(XXXOOOXXXOOO @ Apr 28 2021, 01:37 PM)
guy i would like to ask: yoodo with free 1gb daily data can access FB, youtube (web/browser) ?
i try few time all fail .... but access lyn no issue.
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Can but 64kbps capped speed.
wilson1stop
post Apr 28 2021, 05:30 PM

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You can read more details here: https://www.yoodo.com.my/covid19-initiative/
wilson1stop
post Apr 30 2021, 03:06 PM

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The telecommunications industry is committed to empowering Malaysians and our children to stay connected to productivity and education resources while staying safe with loved ones in this new normal. As such, we are pleased to inform you that effective 10th June 2020 until 31 July 2021, FREE daily Internet of 1GB will be made available to you specifically for education and work productivity tools, as well as general web browsing.

https://www.yoodo.com.my/covid19-initiative/

wilson1stop
post May 11 2021, 04:23 PM

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sorry, Yoodo cannot topup for other ppls yet.
wilson1stop
post May 13 2021, 07:50 PM

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QUOTE(sckham @ May 13 2021, 08:04 PM)
user posted image

Thank Yoodo free 100min
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Yup, received too 😁😁

100 Minit Panggilan percuma ini akan sah selagi pelan semasa anda aktif. Apabila pelan semasa anda diperbaharui/luput, 100 Minit Panggilan percuma ini akan turut luput.
wilson1stop
post May 28 2021, 05:24 PM

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QUOTE(sckham @ May 28 2021, 02:53 PM)
Anyone here success top up via paypal before?
*
I did before, now can pay with Grabpay, Boost and TnG ewallet inside Yoodo wallet too.
wilson1stop
post Jun 1 2021, 08:38 AM

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QUOTE(hurtedheart @ May 31 2021, 10:00 PM)
I have 2 lines under yoodo. If I port out line 1 will my credit still remain or burn? Line 2 was added much later after line 1. Tq
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it's still remain credits.
wilson1stop
post Jun 22 2021, 06:45 PM

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QUOTE(Gold_Moderator @ Jun 22 2021, 03:12 PM)
may I know how to sms to the number 63001? I had subscribe 50 sms d.
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Yoodo blocked sms to 5-digits to protect you from bill-shocks.
wilson1stop
post Jun 22 2021, 11:04 PM

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QUOTE(Gold_Moderator @ Jun 22 2021, 10:24 PM)
how to reply to mnp ..sigh
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If you wish to port out, feel free to livechat and ask for email confirmation.
wilson1stop
post Jun 23 2021, 09:15 AM

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QUOTE(GamaX320 @ Jun 23 2021, 09:46 AM)
yoodo just block for sending out? will they block for receiving?
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Just block sending by default, except whitelists some 5-digits.
No problems receive any sms, including roaming sms.

Whitelisted:
62100
62666
63148
63633
66300
66399
66628
68833
68886
68899

If still got doubts, can contact Yoodo livechat for details.

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