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 Nvidia Shield TV 2017

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Dickong
post Aug 14 2021, 04:26 PM

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QUOTE(juzmafia @ Aug 14 2021, 02:20 AM)
Need to be more specific on your setup..
Is it happening on all apps or only certain apps?

If yours is Shield TV 2019, try disabling Dolby Processing but i think this will disable Atmos on Netflix app..

There was a good explanation by Nvidia on how this thing work & when to use but i can't find it now..😅
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Manage to solve the problem bcos at kodi audio output not sure why suddenly shift to raw audio output instead or normal audio output
Lego Warfare
post Aug 15 2021, 12:35 AM

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QUOTE(ad2000 @ Aug 13 2021, 09:43 PM)
strange.. hmm.gif  I have been using astro go sideloaded from aptoide version for almost two years now...still no problem whatsoever
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Any link for the specific apk version on aptoide you used for your shield?
And you are using the latest 2019 Shield right?
ad2000
post Aug 15 2021, 11:56 AM

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QUOTE(Lego Warfare @ Aug 15 2021, 12:35 AM)
Any link for the specific apk version on aptoide you used for your shield?
And you are using the latest 2019 Shield right?
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I'm using shield 2017, downloaded it from aptoide platform..pm me your email..I have another version (non aptoide) you can try
NewB-MX
post Aug 27 2021, 04:23 AM

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Hi everyone.

The remote of my Shield TV Pro 2019 has started acting up recently and I wonder if any of you have experienced this before and maybe have any advice.

About 1 week or so ago the remote was not so responsive; I had to wait for like 10-15 seconds after the system is on and press the buttons a few times before there as any response. I changed the batteries thinking they were dying. Initially it was ok as the remote seemed normal again.

But since a few days ago the remote does not respond after I get into the home menu. I normally just put the Shield to sleep and then turn off the power supply. When I go to the remote menu of Shield (using my TV remote), the Shield remote is shown as "Not Connected". It does not get connected even if I wait for 10 or 15 minutes and by pressing various buttons on it.

Then I discovered by chance that if I remove 1 of the batteries (can be either of them) and put it back, the remote is almost instantly connected to the main unit and will continue to work like normal, but the same problem comes back after I restart the Shield. The connecting springs inside the remote look to be in good condition (no damage or oxidation). I have never dropped the remote.

I have tried the following methods and all did not help :-

(a) clear the cache and data in Bluetooth app;
(b) forget the pairing and re-pair the remote;
© reset the remote; and
(d) unplug the power plug and plug back after 10-15 seconds.

Would appreciate any advice. Thanks in advance!
jhleo1
post Aug 27 2021, 12:15 PM

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Claim warranty from Shield. Their customer service very good. Just that you may need to pay the shipping cost from US.

QUOTE(NewB-MX @ Aug 27 2021, 04:23 AM)
Hi everyone.

The remote of my Shield TV Pro 2019 has started acting up recently and I wonder if any of you have experienced this before and maybe have any advice.

About 1 week or so ago the remote was not so responsive; I had to wait for like 10-15 seconds after the system is on and press the buttons a few times before there as any response. I changed the batteries thinking they were dying. Initially it was ok as the remote seemed normal again.

But since a few days ago the remote does not respond after I get into the home menu. I normally just put the Shield to sleep and then turn off the power supply. When I go to the remote menu of Shield (using my TV remote), the Shield remote is shown as "Not Connected". It does not get connected even if I wait for 10 or 15 minutes and by pressing various buttons on it.

Then I discovered by chance that if I remove 1 of the batteries (can be either of them) and put it back, the remote is almost instantly connected to the main unit and will continue to work like normal, but the same problem comes back after I restart the Shield. The connecting springs inside the remote look to be in good condition (no damage or oxidation). I have never dropped the remote.

I have tried the following methods and all did not help :-

(a) clear the cache and data in Bluetooth app;
(b) forget the pairing and re-pair the remote;
© reset the remote; and
(d) unplug the power plug and plug back after 10-15 seconds.

Would appreciate any advice. Thanks in advance!
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Dickong
post Aug 29 2021, 01:36 PM

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Is it possible to syn remote control with Sony tv remote.tq
juzmafia
post Aug 29 2021, 02:41 PM

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QUOTE(Dickong @ Aug 29 2021, 01:36 PM)
Is it possible to syn remote control with Sony tv remote.tq
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You can control Shield TV with your Sony TV remote via CEC..

On Sony TV there is option to choose which section of the button on the remote to be used via CEC..

That's how i'm using it and with the help from refresh rate app i can configure color button on the TV remote to access home & recent apps..

If the TV remote is IR type then you'll experience a bit delay in respond compare to Shield TV remote
old_timer
post Aug 30 2021, 12:50 PM

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can a ps4 steering wheel used on Nvidia shield tv pro for racing games?
juzmafia
post Aug 30 2021, 03:21 PM

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QUOTE(old_timer @ Aug 30 2021, 12:50 PM)
can a ps4 steering wheel used on Nvidia shield tv pro for racing games?
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No official support for racing wheel on Shield TV..

Some user manage to used it with VirtualHere but the license is expensive..
NewB-MX
post Aug 31 2021, 05:24 PM

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QUOTE(jhleo1 @ Aug 27 2021, 12:15 PM)
Claim warranty from Shield. Their customer service very good. Just that you may need to pay the shipping cost from US.
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I bought from a local seller on Shopee. So don't think can claim warranty through Nvidia. Anyway, I submitted the issue to Nvidia and it has asked for my info and proof of purchase. See how it goes. Disappointing that it is already faulty after less than 1 year (never dropped and not heavily used).
jhleo1
post Aug 31 2021, 05:57 PM

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Saw some manage to claim on adapter even after warranty. Printscreen the shopee info or told you you lost the receipt. Anyway you can use 3rd party remote. I never use NS remote since day one.

QUOTE(NewB-MX @ Aug 31 2021, 05:24 PM)
I bought from a local seller on Shopee. So don't think can claim warranty through Nvidia. Anyway, I submitted the issue to Nvidia and it has asked for my info and proof of purchase. See how it goes. Disappointing that it is already faulty after less than 1 year (never dropped and not heavily used).
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alucard89
post Aug 31 2021, 11:22 PM

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Anyone with a still working nvidia gamepad?
My first one just stop working, claimed for warranty replacement, received new one and after a while got same issue as well
Don’t think can claim warranty since beyond warranty period already
Does the gamepad just don’t last that long? I didn’t even use it frequently
alucard89
post Aug 31 2021, 11:24 PM

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QUOTE(NewB-MX @ Aug 31 2021, 05:24 PM)
I bought from a local seller on Shopee. So don't think can claim warranty through Nvidia. Anyway, I submitted the issue to Nvidia and it has asked for my info and proof of purchase. See how it goes. Disappointing that it is already faulty after less than 1 year (never dropped and not heavily used).
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Should be ok, for mine right button not that sensitive, had to press harder than normal

I tried pairing another bluetooth remote (xiaomi bt remote) but doesn’t get detected at all. Anyone tried this?
linkinstreet
post Sep 1 2021, 09:57 AM

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QUOTE(alucard89 @ Aug 31 2021, 11:24 PM)
Should be ok, for mine right button not that sensitive, had to press harder than normal

I tried pairing another bluetooth remote (xiaomi bt remote) but doesn’t get detected at all. Anyone tried this?
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Did you try using the Android TV Remote App from PlayStore? I am currently using this for my Mi Box and MeCool, especially so for the MeCool because the remote is interfering with my UnifiTV box as it uses IR
kmrdeva
post Sep 1 2021, 10:00 AM

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There is a Shield TV remote app on android and ios.
alucard89
post Sep 1 2021, 12:46 PM

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QUOTE(linkinstreet @ Sep 1 2021, 09:57 AM)
Did you try using the Android TV Remote App from PlayStore? I am currently using this for my Mi Box and MeCool, especially so for the MeCool because the remote is interfering with my UnifiTV box as it uses IR
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It works, but I intend to use additional physical remote compatible with the shield.
usb htpc remote no issue, just the bt remote I can't pair yet

This post has been edited by alucard89: Sep 1 2021, 12:47 PM
kmrdeva
post Sep 1 2021, 01:39 PM

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QUOTE(alucard89 @ Sep 1 2021, 12:46 PM)
It works, but I intend to use additional physical remote compatible with the shield.
usb htpc remote no issue, just the bt remote I can't pair yet
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When my old shield tv remote died after 2+ years, I went ahead and bought the newer shield tv remote. It was around rm200 from Shopee or Lazada (I forgot) and is actually a much better remote to use.
kmrdeva
post Sep 1 2021, 01:43 PM

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Found the Shopee link.

https://shopee.com.my/product/32345447/3339367994
jhleo1
post Sep 1 2021, 01:55 PM

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Actually what good about this NS latest TV remote? why not use those mouse type remote? I still using my MINIX NEO A2 Lite when I upgraded from minix neo u1 to NS Shield TV 2017 till now.

QUOTE(kmrdeva @ Sep 1 2021, 01:39 PM)
When my old shield tv remote died after 2+ years, I went ahead and bought the newer shield tv remote. It was around rm200 from Shopee or Lazada (I forgot) and is actually a much better remote to use.
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kmrdeva
post Sep 1 2021, 02:00 PM

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QUOTE(jhleo1 @ Sep 1 2021, 01:55 PM)
Actually what good about this NS latest TV remote? why not use those mouse type remote? I still using my MINIX NEO A2 Lite when I upgraded from minix neo u1 to NS Shield TV 2017 till now.
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It just works - fuss free operation which is important to me as the shield tv is used by everyone at home. A bit overpriced but worth it for peace of mind.

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