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 Official TM Unifi Mobile Fans Club & Enquiries V6, I am #Bebas

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Theoutspokenguy
post Mar 22 2018, 08:57 AM

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QUOTE(matmoto5125 @ Mar 22 2018, 08:39 AM)
Added the new APN. Restarted the phone. Still no VoLTE. Maybe need a SIM change.
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2 of my phones once inserted the SIM got volte.

S8+ and note 8 but why you don't have it's weird

You are using s9+ should be higher chance to get volte

When 4G appears volte will appear.

Did u select the correct SIM?
Is your mobile data On and select the unifi SIM?

This post has been edited by Theoutspokenguy: Mar 22 2018, 08:59 AM
Theoutspokenguy
post Mar 22 2018, 09:14 AM

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QUOTE(matmoto5125 @ Mar 22 2018, 09:12 AM)
Yes I'm connected to unifi 4G all the time. I only use 1 SIM for my phone so yes my data comes from that SIM only.

I took out the SIM earlier and restarted also nothing happened. mega_shok.gif

p/s: my SIM card is a webe SIM card, before they change to unifi branding.
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Maybe that the problem? Mine is unifi SIM
Theoutspokenguy
post Mar 22 2018, 09:25 AM

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QUOTE(afza @ Mar 22 2018, 09:18 AM)
There is always setting on both side to be enabled before a service can be use.

Telco side.
Device side.

Take iMessege & Facetime issue on iPhone, it's not webe (I think the Telco is still called webe) issue but due to Apple had not updated in the firmware to allow webe to use iMessege & Facetime.

As for VoLTE, I think it's both side
1. Some device had VoLTE disabled eventhough the hardware is capable.
2. webe only enabled the service on specific device.
3. Some towers are not VoLTE enabled yet
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It's a very weird problem but you are right it could be many possibility but I know Samsung phones support volte out of the box bit Hua wei you can turn on/off so it could be his area not supported or could be SIM or also could be apn setting
Theoutspokenguy
post Mar 22 2018, 11:25 AM

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QUOTE(StarPrimo @ Mar 22 2018, 11:20 AM)
No Unifi Sim.
I think some got sim that still called webe.
Old stock?
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Could that be an issue? Anyone else with webe SIM ? Or does webe have a different IMS?
Theoutspokenguy
post Mar 22 2018, 11:35 AM

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QUOTE(matmoto5125 @ Mar 22 2018, 11:32 AM)
You're on unifi SIM I presumed?
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Yes unifi SIM
Theoutspokenguy
post Mar 25 2018, 09:42 AM

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QUOTE(alexleow81 @ Mar 24 2018, 11:46 AM)
I feel that Unifi mobile coverage still lacking. Their indoor is really bad too. Overall Maxis is better indoor and outdoor coverage smile.gif

I am using it and at some places (Unifi mobile), the 4G is still slow.
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yeap when indoor it switch to h+
Theoutspokenguy
post Mar 29 2018, 09:56 AM

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QUOTE(HippyTony @ Mar 29 2018, 08:07 AM)
At my place when I switched on the data it showed Celcom network. No 4G.
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It can also means your location to not have 4G coverage.

Free data only can be used in 4G area if outside it will use 3G. If outside 3G area the data need to be purchased.
Theoutspokenguy
post Mar 30 2018, 01:29 AM

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This unifi plan so confusing and troublesome. I wanted to reload today but reading this thread I think I should port out.

What is basic data 1GB rm13?
So even I reload it won't extend my.validty?
Theoutspokenguy
post Mar 30 2018, 01:38 AM

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QUOTE(jsnhoh @ Mar 30 2018, 01:33 AM)
By right any reload will extend the expiry date, but i think their back end system is still in a mess. 
That why the CS could not give us the correct information.
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I am outside the 4G . Does basic data 1gb is for both 3G and LTE?
Theoutspokenguy
post Mar 30 2018, 11:56 AM

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QUOTE(jsnhoh @ Mar 30 2018, 10:42 AM)
I have no idea... but my advise is why not add rm2 more to get 1gb LTE + 1gb 3g?
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I got free 20gb if I get rm15 and it's 3G only then no point Ok I add rm2.

I just don't understand what basic data means
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