Outline ·
[ Standard ] ·
Linear+
ONEXOX BLACK, Official Launch Date 25/01/2018
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cougar richard
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Jun 25 2018, 08:44 PM
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Can this B10 plan get roaming when I am in Singapore and receive TAC as usual? Anything I should do to activate this roaming?
Thinking of MNP from umobile to B10.
Also, for season pass and happy hour if I cannot finish it within a month, will it be carried forward too?
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cougar richard
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Jun 26 2018, 05:22 AM
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QUOTE(adiwarna @ Jun 26 2018, 12:53 AM) Can roaming Yes all will be carried forward Thank you boss.
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cougar richard
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Jul 16 2018, 08:25 AM
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I received a sms saying that I have activated 1 day internet pass with 500MB while I was roaming with Singapore network M1.
I searched in XOX portal but cannot find any thing similar to this but I found it on Celcom portal instead. Celcom portal says it is RM38/day. Since XOX is using Celcom network, it is treated the same too?
I did not turn on International Data Roaming option on my phone yet I still receive this SMS. Selfcare did not show such item yet.
Anybody had face this problem before?
Can anyone advise me on how much will it be and what should I do to get it waved should it incurred in my upcoming bill? Call CS?
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cougar richard
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Jul 17 2018, 09:44 AM
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QUOTE(adiwarna @ Jul 16 2018, 10:21 AM) Contact xox customer care Spoken to CS yesterday, he told me data roaming is till under testing period. I had been charged for RM 38/day/500mb data roaming charge into my bill. I believe this amount is based on Celcom data roaming charges as XOX is base on their network. He will help me to submit a report for this and I was told that I am not the first one.
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