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 ONEXOX BLACK, Official Launch Date 25/01/2018

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JuneResources
post Jan 22 2018, 09:31 PM

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Is there any different between normal oneXOX and oneXOX Black? Guessing like only the color background different..
JuneResources
post May 16 2018, 10:35 PM

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Hi, is it can change plan from Black plan to onexox normal plan?
I mean in the future if I less used data, can change back to normal oneXOX plan?
JuneResources
post May 16 2018, 10:52 PM

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QUOTE(UN1T3D @ May 16 2018, 10:43 PM)
I was told that you can change from black to prepaid by making request through CS @ 12273 ... but you start with zero balances. All credit and quota balance will be forfeited.
*
Ok, sorry... Perhaps I overlook already... tongue.gif
But what about the account validity? I guess it won't be back to 28 months validity, am I right?
JuneResources
post May 17 2018, 01:55 PM

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QUOTE(KilJim @ May 16 2018, 11:21 PM)
Do you know how the MNP process works for OneXOX?
I'm based in Singapore and tried to do the MNP from Maxis to UMobile before, I never received the MNP sms once I get back to SG  sweat.gif
Wonder if there's any way to port out without waiting in Malaysia for the sms which might take days
*
If you are in Singapore, your MNP will not successful process.
The MNP SMS must be done during you are in Malaysia. It will automatic reject if you are in roaming state.

Previously I got done before when I was in Brunei, the MNP process unable to successful.
Only when there is no choice during in Malaysia, the MNP process has been done and successfully switch.

Hope this information will useful for you.
JuneResources
post May 17 2018, 01:57 PM

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QUOTE(UN1T3D @ May 16 2018, 11:02 PM)
Nope, you don't get 28 months validity ... I believe it will reset to 30days validity if not mistaken ...
*
Arhh.. shocking.gif It seems like there is a blackhole inside T&C for this.
Then if I use another method,

oneXOX Black > other telco (such as DiGi, maxis) > oneXOX prepaid.

Will this can done to get 28 months validity? I understand there is cooling period after switch to another telco, but OK for it as long as to get 28 months validity.

Any suggestions?
JuneResources
post May 22 2018, 09:29 AM

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QUOTE(kit2 @ May 21 2018, 11:28 AM)
i have ported out few times successfully while abroad. replying to the sms will incur roaming charges.

if you don't want to pay roaming charges, find a place in singapore that has signal from malaysia.
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Are you sure? I try more than 3 times already during abroad. But no reply sms from digi to confirm port out, somemore no roaming charges of the SMS. End up digi automatic reject to release me due to "did not reply any sms" to confirm switch out from digi...

Or is it maybe the oversea country does not allow for MNP but only accept for Singapore?
Something weird.. hmm.gif
JuneResources
post May 22 2018, 10:06 PM

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QUOTE(kit2 @ May 22 2018, 06:36 PM)
i have done many times, even once from nepal. sms is still sms. every sms sent is first routed to the telco's dedicated sms gateway even when you are abroad. even short code sms work when abroad.
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Next time you try during in Brunei... And then you let me know.
I try it for many times last 2 months, no choice bring simcard to Malaysia to sms for confirmation switch and wait there is no digi signal...

OR maybe same what you say like maxis might playing punk and give stupid explanation don't release you..

JuneResources
post Apr 12 2019, 10:20 AM

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Hi guy, I just wondering... Whether can change plan from Black to onexox prepaid plan?

Wanna to try this Black plan to old folks with using less data (just to receive whatapps and browsing less than 30 minutes facebook).

But in the future the old folk feel no using data, is it possible can change plan from black to onexox prepaid?
Will the accumulate data and call as well as sms quota will forfeited?

This post has been edited by JuneResources: Apr 12 2019, 10:21 AM
JuneResources
post Apr 12 2019, 11:35 AM

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QUOTE(rahtid @ Apr 12 2019, 11:22 AM)
in the FAQ, i only found prepaid upgrade to black plan but not the other way round.
http://xox.com.my/support/terms-and-condit...nexox-black-tc/

anyway, since black is contract free, you should be able to do that. call the support to confirm.
*
That why I got read at there, but always insufficient information..

Ok, will call for it... However if anybody know about this, pls share ya.. icon_rolleyes.gif
JuneResources
post Apr 13 2019, 10:30 AM

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QUOTE(maxubex @ Apr 12 2019, 11:45 AM)
Yes, can change from black to prepaid. However, data+min+sms will be forfeited.
*
Waa.. Then consider like port to other telco.
Everything gone leh.. sad.gif

 

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