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ONEXOX BLACK, Official Launch Date 25/01/2018
ONEXOX BLACK, Official Launch Date 25/01/2018
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May 24 2018, 01:08 PM
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#21
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Jun 12 2018, 12:49 PM
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#22
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Jun 26 2018, 12:53 AM
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#23
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QUOTE(cougar richard @ Jun 25 2018, 08:44 PM) Can this B10 plan get roaming when I am in Singapore and receive TAC as usual? Anything I should do to activate this roaming? Can roamingThinking of MNP from umobile to B10. Also, for season pass and happy hour if I cannot finish it within a month, will it be carried forward too? Yes all will be carried forward |
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Jun 29 2018, 08:34 AM
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#24
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QUOTE(febreeze @ Jun 28 2018, 08:17 PM) can anyone explain what is DE and MA account onexox black doesnt have DA MAneed to topup separately?? whats the diff?? read so many time.. but still didnt understand thank you refer here |
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Jun 29 2018, 12:21 PM
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#25
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QUOTE(febreeze @ Jun 29 2018, 10:53 AM) I dont want monthly commitment. u may mnp to onexox prepaid as you will get 28 months validityIm soon of to Kazakhstan for 8 month. If mnp to onexox and take the 24month validity + season pass plus After the 8month period im back to Malaysia. Do i need to topup to activate my simcard. Or i can use straight away my simcard with season pass plus that i subscribe 8month ago.? season pass also will be valid up to 28 months if not being used |
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Jun 29 2018, 02:51 PM
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#26
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QUOTE(febreeze @ Jun 29 2018, 12:25 PM) if you need long validity + no commitment better choose onexox prepaidseason pass pluss no longer available for new user, only normal season pass & season pass happy hour still available onexox black for those dont want to wait season pass happy hour & can commit on monthly fees (like postpaid) |
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Jul 12 2018, 05:54 PM
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#27
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QUOTE(fox_shinoda @ Jul 12 2018, 11:43 AM) thinking of getting XOX Black B10 plan for my car gps tracker, I noticed there is no sms included. So if I reload Rm15 per month, it will deduct accordingly from Rm5 if let's say the gps tracker device sent me the sms with the location of my car? CorrectCorrect? |
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Jul 16 2018, 10:21 AM
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#28
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QUOTE(cougar richard @ Jul 16 2018, 08:25 AM) I received a sms saying that I have activated 1 day internet pass with 500MB while I was roaming with Singapore network M1. Contact xox customer careI searched in XOX portal but cannot find any thing similar to this but I found it on Celcom portal instead. Celcom portal says it is RM38/day. Since XOX is using Celcom network, it is treated the same too? I did not turn on International Data Roaming option on my phone yet I still receive this SMS. Selfcare did not show such item yet. Anybody had face this problem before? Can anyone advise me on how much will it be and what should I do to get it waved should it incurred in my upcoming bill? Call CS? |
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Jul 22 2018, 12:09 PM
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#29
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Aug 16 2018, 12:55 PM
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#30
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Aug 17 2018, 10:29 AM
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#31
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QUOTE(cicak.fakir @ Aug 17 2018, 04:43 AM) Let throw spanner into the work. Pm me your numberI have had this issue since my 3rd bill. XOX just cannot figure things out. The amount payable are wildly different when compared in statement against on the web. This is happening to 2 MSISDNs under me. Both accounts experienced this issue. I have called them more than 2 months ago to get true reflection on which amount I have to pay, and was advised back then to use the figure stated on the web, not statement. Earlier, I have sent an email to selfcare@, where I have tabulated the charges vs payment and payable balances for both my accounts, asking them to get things sorted out because I cannot carry on being confused with which amount to trust XOX with. And an hour ago, the latest bill for one of the accounts arrived. This has gone too far when I received a new bill today slapping me with additional RM78 adjustment that I have yet to learn the why - hint: they are adjustments without any line item to explain where they came from. Another email to selfcare@ with specific issue regarding this specific statement vs web for this specific account. I'll let screenshots do the "talking" of the confusion I am in. [attachmentid=9976939] [attachmentid=9976940] [attachmentid=9976941] Where & when you sent email to xox |
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Aug 21 2018, 12:16 AM
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#32
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Oct 10 2018, 08:08 PM
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#33
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Oct 15 2018, 08:54 AM
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#34
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Jan 3 2019, 01:56 PM
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#35
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Jan 4 2019, 06:48 PM
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#36
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Jan 5 2019, 11:22 AM
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#37
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Jan 5 2019, 11:24 AM
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#38
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QUOTE(UN1T3D @ Jan 3 2019, 02:05 PM) New upgrades for a couple of ONEXOX BLACK plans beginning 3rd January 2019. Pls update the 1st page boss. Tq Existing users of B39 plan : - upgraded to 8GB + 50 minutes + 50 sms *originally 6GB + 50 minutes + 50 sms) - effective on next bill cycle Existing users of B59 plan : - upgraded to 12GB + unlimited calls + 100 sms (originally 12GB + 100 minutes + 100 sms) - effective immediately B59 plan will be renamed as B39plus20 for new subscribers. The dealer I spoke to mentioned that unlimited data plan may be in the works. |
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Jan 7 2019, 12:14 PM
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#39
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Jan 16 2019, 10:57 PM
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#40
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