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 After 11 Days still have no response -_-, Register new 30mbps Home Fibre

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TSkyo_kusanagi
post Jan 20 2018, 06:36 PM, updated 8y ago

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Dear Turtle No response Maxis,

I was register Maxis Home Fibre and received an email on 9 Jan 2018 (RFID: 5279160) with expected 17 Jan 2018 9.30am for installation.
But until now (20 Jan 2018 @ Saturday) still NO response from Maxis Technician call. sweat.gif

Had call few times at Maxis Call centre, but still give same unconfirmed answer: "wait technician call you once they free" dry.gif

So still have to wait how long? Now home still no internet to use, so sad sad.gif sad.gif sad.gif
TSkyo_kusanagi
post Jan 29 2018, 05:24 PM

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301 posts

Joined: Sep 2007


QUOTE(kelvin988 @ Jan 28 2018, 09:19 PM)
i can assit u regarding this issue
*
Just finish installing @ setup modem, but still why give 10mbps only package?
Applied 30mbps plan, had confirm with Maxis call center few times.

And the worst part is, give the OLD maxis modem~ !!! mad.gif mad.gif

so currently using 10mbps, no iflix, no wireless phone, no NEW modem mad.gif mad.gif mad.gif


Ordered set A but give set C


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TSkyo_kusanagi
post Jan 29 2018, 09:23 PM

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Junior Member
301 posts

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QUOTE(yuracantik @ Jan 29 2018, 09:13 PM)
what about the price? Is it 30mbps price or 10mbps price? If they charge u 30mbps price and give 10 u can report.
*
Applied 30mbps (RM139 per month) but give 10mbps (RM119 per month) plan
Had complain to Maxis in call center mad.gif
TSkyo_kusanagi
post Jan 29 2018, 09:26 PM

Casual
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Junior Member
301 posts

Joined: Sep 2007


QUOTE(SilentVampire @ Jan 29 2018, 07:21 PM)
Complain bro. They are supposed to give you new package.
*
Called Maxis call center complaint, and give shit reason (blame agent give wrong details, but i 100% confirm i had apply 30mbps with confirmation email) mad.gif

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