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TSPaulJap
post Jan 18 2018, 05:02 PM, updated 8y ago

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Hi,
I just change my plan from Fast to Red and i realise the free weekend data and the happy hour for everyday are now gone. Any chance i can change back my plan from Red to Fast? Thank you.

Update:
They removed the free midnight pass too. ahh...

This post has been edited by PaulJap: Jan 23 2018, 01:17 AM
davidozc
post Jan 18 2018, 07:29 PM

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QUOTE(PaulJap @ Jan 18 2018, 05:02 PM)
Hi,
I just change my plan from Fast to Red and i realise the free weekend data and the happy hour for everyday are now gone. Any chance i can change back my plan from Red to Fast? Thank you.
*
no chance except call to customer care and ask them whether can change or not
babybobby
post Jan 18 2018, 09:49 PM

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I was planning to change this morning but i decided to do a survey first. Now many say it's a bad move. If your number is not a big concern maybe just change a new sim card.
hypercrazyd
post Jan 18 2018, 11:03 PM

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same here.. doing a survey before upgrade the plan.
but very limited info.
all i just know is 10GB facebook every month...
babybobby
post Jan 19 2018, 07:41 AM

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QUOTE(hypercrazyd @ Jan 18 2018, 11:03 PM)
same here.. doing a survey before upgrade the plan.
but very limited info.
all i just know is 10GB facebook every month...
*
Yeah don't buy anything first just wait for the update. Maybe new fast plan offers are coming up.

This post has been edited by babybobby: Jan 19 2018, 07:46 AM
fkinmeng
post Jan 19 2018, 02:07 PM

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almost kena this too, luckily no change.
blabla987
post Jan 19 2018, 04:08 PM

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haha the new plan is not really good.. happy hour and weekend data is gone
szaku89
post Jan 19 2018, 04:11 PM

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Guys hold ur bullets. Read carefully the TnC before committing.
blabla987
post Jan 19 2018, 04:12 PM

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QUOTE(szaku89 @ Jan 19 2018, 04:11 PM)
Guys hold ur bullets. Read carefully the TnC before committing.
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the hotlink app keep asking to upgrade haha.. luckily check first
szaku89
post Jan 19 2018, 04:23 PM

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QUOTE(blabla987 @ Jan 19 2018, 04:12 PM)
the hotlink app keep asking to upgrade haha.. luckily check first
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Same like iOS which keeps on pushing users to upgrade to latest iOS. Most ppl will just click Upgrade without reading reviews first. End up many of them suffer from bugs.
XeactorZ
post Jan 19 2018, 04:26 PM

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it doesn't come with daily happy hour and free 2gb for each weekend
I just ask them in Twitter

blabla987
post Jan 19 2018, 04:30 PM

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QUOTE(XeactorZ @ Jan 19 2018, 04:26 PM)
it doesn't come with daily happy hour and free 2gb for each weekend
I just ask them in Twitter
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gg who chiong upgrade..
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post Jan 19 2018, 05:56 PM

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hotlink fast gone from website already. just a matter of time before become legacy plan.
alexleow81
post Jan 19 2018, 07:20 PM

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Why become worst....if they stay with hotlink fast then is good!
Chrono-Trigger
post Jan 19 2018, 10:16 PM

BY SELF ONE IS DEFILED AND PURIFIED
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This plan cannot fight digi rm38 Internet plus plan
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post Jan 19 2018, 11:45 PM

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more plans will keep them competitive
powerwoot
post Jan 20 2018, 07:32 AM

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with weekend 8GB data I can browse the internet other than media social, same as 1GB per day. The new Red package, all these no more.

Chrono-Trigger
post Jan 20 2018, 08:21 AM

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Still have free calls to 5 Maxis numbers ?


dgboy
post Jan 20 2018, 05:25 PM

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QUOTE(Chrono-Trigger @ Jan 20 2018, 08:21 AM)
Still have free calls to 5 Maxis numbers ?
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Nope, it's back to Activ10:

Enjoy Activ10 rates to 10 Hotlink/Maxis friends with rates of 6sen/30sec calls and 1sen/SMS.

killeralta
post Jan 20 2018, 09:37 PM

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Maxis just now call me I'm a few selected lucky customer to get there next phone free if I upgrade my hotlink fast 3.0 to this new plan...... lucky din simply say yes
bryon
post Jan 21 2018, 12:24 AM

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QUOTE(killeralta @ Jan 20 2018, 09:37 PM)
Maxis just now call me I'm a few selected lucky customer to get there next phone free if I upgrade my hotlink fast 3.0 to this new plan...... lucky din simply say yes
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whats the tnc?
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post Jan 21 2018, 05:03 AM

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QUOTE(killeralta @ Jan 20 2018, 09:37 PM)
Maxis just now call me I'm a few selected lucky customer to get there next phone free if I upgrade my hotlink fast 3.0 to this new plan...... lucky din simply say yes
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interested to know also. free phone by upgrade plan? sounds like a steal. what phone?
bryon
post Jan 21 2018, 09:06 AM

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QUOTE(alexanderclz @ Jan 21 2018, 05:03 AM)
interested to know also. free phone by upgrade plan? sounds like a steal. what phone?
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must be have contract for at least 6 months
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post Jan 21 2018, 10:49 AM

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QUOTE(bryon @ Jan 21 2018, 09:06 AM)
must be have contract for at least 6 months
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contract for prepaid? haha. if it means cannot port out for 6 months still a good deal.
bryon
post Jan 21 2018, 01:14 PM

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new plan removed these features
1)happy hour
2)weekend 2gb
3)free 1000 mins call
bryon
post Jan 21 2018, 01:15 PM

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QUOTE(alexanderclz @ Jan 21 2018, 10:49 AM)
contract for prepaid? haha. if it means cannot port out for 6 months still a good deal.
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many moonlight ago digi give phone for rm99 prepaid with sim lock for 12 months

blabla987
post Jan 21 2018, 01:17 PM

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QUOTE(bryon @ Jan 21 2018, 01:14 PM)
new plan removed these features
1)happy hour
2)weekend 2gb
3)free 1000 mins call
*
got 1000 mins call meh? haha
bryon
post Jan 21 2018, 01:31 PM

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QUOTE(blabla987 @ Jan 21 2018, 01:17 PM)
got 1000 mins call meh? haha
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hotlink frenz
blabla987
post Jan 21 2018, 01:53 PM

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QUOTE(bryon @ Jan 21 2018, 01:31 PM)
hotlink frenz
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but only for maxis/hotlink
TSPaulJap
post Jan 22 2018, 12:52 AM

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QUOTE(bryon @ Jan 21 2018, 01:14 PM)
new plan removed these features
1)happy hour
2)weekend 2gb
3)free 1000 mins call
*
free midnight pass removed too.

This post has been edited by PaulJap: Jan 23 2018, 01:23 AM
mnajem
post Jan 22 2018, 12:28 PM

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QUOTE(PaulJap @ Jan 18 2018, 05:02 PM)
Hi,
I just change my plan from Fast to Red and i realise the free weekend data and the happy hour for everyday are now gone. Any chance i can change back my plan from Red to Fast? Thank you.

Update:
Well i cant change back to Hotlink Fast. Considering to find new no. with Fast plan.
*
I bought a second SIM, seems it automatically subscribed to the RED plan.. yuck!
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post Jan 22 2018, 12:50 PM

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QUOTE(mnajem @ Jan 22 2018, 12:28 PM)
I bought a second SIM, seems it automatically subscribed to the RED plan.. yuck!
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all new plans should be hotlink red. but maybe certain dealer can still port you to hotlink fast
TSPaulJap
post Jan 23 2018, 01:25 AM

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QUOTE(mnajem @ Jan 22 2018, 12:28 PM)
I bought a second SIM, seems it automatically subscribed to the RED plan.. yuck!
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u mean u buy new sim with the package says Fast but instead when u use it already changed to Red?
SUSjudehow
post Feb 1 2018, 04:11 PM

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If I where to buy hotlink or mnp to hotlink which plan I am on to ? Does rm30 pass still available ?
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post Feb 1 2018, 04:44 PM

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QUOTE(judehow @ Feb 1 2018, 04:11 PM)
If I where to buy hotlink  or mnp to hotlink which plan I am on to ? Does rm30 pass still available ?
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hotlink red. no more rm30. rm35 now
SUSjudehow
post Feb 1 2018, 05:14 PM

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QUOTE(alexanderclz @ Feb 1 2018, 04:44 PM)
hotlink red. no more rm30. rm35 now
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Can I know what is call charges and sms charges ?
RDoe
post Feb 2 2018, 07:15 AM

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QUOTE(mnajem @ Jan 22 2018, 12:28 PM)
I bought a second SIM, seems it automatically subscribed to the RED plan.. yuck!
*
QUOTE(alexanderclz @ Jan 22 2018, 12:50 PM)
all new plans should be hotlink red. but maybe certain dealer can still port you to hotlink fast
*
QUOTE(PaulJap @ Jan 23 2018, 01:25 AM)
u mean u buy new sim with the package says Fast but instead when u use it already changed to Red?
*
Unless the dealer sells you a SIM card that's pre-activated (it's illegal, AFAIK) before Hotlink launched RED and stopped offering Fast, any new SIM pack you buy, gets registered, and activated, will go to Hotlink RED - the latest available.

The packaging is just the printed cover, so I'd think that Hotlink didn't have the chance to change all the packages before the official switch. So yes, what you see may not be what you get, so it's better to check what plan is the latest available before jumping to buy a new SIM pack.


stockerzzz
post Feb 3 2018, 01:17 PM

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QUOTE(RDoe @ Feb 2 2018, 07:15 AM)
Unless the dealer sells you a SIM card that's pre-activated (it's illegal, AFAIK) before Hotlink launched RED and stopped offering Fast, any new SIM pack you buy, gets registered, and activated, will go to Hotlink RED - the latest available.

The packaging is just the printed cover, so I'd think that Hotlink didn't have the chance to change all the packages before the official switch. So yes, what you see may not be what you get, so it's better to check what plan is the latest available before jumping to buy a new SIM pack.
*
Can maxis be sued for giving false advertisement? If the package cover is hotlink fast, then by right they should give hotlink fast package, not hotlink red.
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post Feb 3 2018, 01:34 PM

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QUOTE(stockerzzz @ Feb 3 2018, 01:17 PM)
Can maxis be sued for giving false advertisement? If the package cover is hotlink fast, then by right they should give hotlink fast package, not hotlink red.
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lol definitely covered in terms and conditions
RDoe
post Feb 3 2018, 04:26 PM

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QUOTE(stockerzzz @ Feb 3 2018, 01:17 PM)
Can maxis be sued for giving false advertisement? If the package cover is hotlink fast, then by right they should give hotlink fast package, not hotlink red.
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QUOTE(alexanderclz @ Feb 3 2018, 01:34 PM)
lol definitely covered in terms and conditions
*
Agree. And it's not like they put a Hotlink Fast banner or something around the shop, as it's just a packaging rather than an actual advert...?
jaithesimpleguy
post Feb 13 2018, 08:51 PM

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Omaigod I'm so stupid change to this plan. This new plan is soooo cheapstake!! I have no extra 1gb daily, no extra data on weekend, no extra data on midnight!!!
jaithesimpleguy
post Feb 13 2018, 08:53 PM

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The old plan are no longer sold. Confirmed by many sources!!!

Please persuade me to change to new telco with tonnes of data!!!

This post has been edited by jaithesimpleguy: Feb 13 2018, 08:54 PM
!@#$%^
post Feb 13 2018, 09:24 PM

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QUOTE(jaithesimpleguy @ Feb 13 2018, 08:51 PM)
Omaigod I'm so stupid change to this plan. This new plan is soooo cheapstake!! I have no extra 1gb daily, no extra data on weekend, no extra data on midnight!!!
*
QUOTE(jaithesimpleguy @ Feb 13 2018, 08:53 PM)
The old plan are no longer sold. Confirmed by many sources!!!

Please persuade me to change to new telco with tonnes of data!!!
*
no choice.
chonghe
post Feb 14 2018, 01:09 PM

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want to ask RED Pass RM60 calls to all network, does it include 1300 numbers?
SUSjudehow
post Feb 14 2018, 03:23 PM

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QUOTE(chonghe @ Feb 14 2018, 01:09 PM)
want to ask RED Pass RM60 calls to all network, does it include 1300 numbers?
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No
chonghe
post Feb 15 2018, 02:23 PM

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I just received and saying that red pass rm60 contains one hour daily happy hour. But I don't see it in the app?
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post Feb 16 2018, 11:47 PM

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QUOTE(chonghe @ Feb 15 2018, 02:23 PM)
I just received and saying that red pass rm60 contains one hour daily happy hour. But I don't see it in the app?
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don't think have. can share th screenshot?
chonghe
post Feb 17 2018, 09:16 AM

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QUOTE(alexanderclz @ Feb 16 2018, 11:47 PM)
don't think have. can share th screenshot?
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Attached Image
Itkitt
post Feb 17 2018, 11:35 AM

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This new package has made me depressed... I want the old package that I've so cherished back into my life. What a torment! Hotlink is getting worse and worse by seconds!!
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post Feb 17 2018, 01:47 PM

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QUOTE(chonghe @ Feb 17 2018, 09:16 AM)
Attached Image
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oh, are u on hotlink red or hotlink fast?

QUOTE(Itkitt @ Feb 17 2018, 11:35 AM)
This new package has made me depressed... I want the old package that I've so cherished back into my life. What a torment! Hotlink is getting worse and worse by seconds!!
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unfortunately, should have read properly what is hotlink red before subscribing
chonghe
post Feb 17 2018, 05:43 PM

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QUOTE(alexanderclz @ Feb 17 2018, 01:47 PM)
oh, are u on hotlink red or hotlink fast?
unfortunately, should have read properly what is hotlink red before subscribing
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hotlink red
But I can't see the happy hour in the app
#Hotlink
post Feb 18 2018, 03:06 PM

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Hi chonghe,

Hotlink Red does not offer Happy Hour.

TQ
engyr
post Feb 20 2018, 09:16 AM

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QUOTE(PaulJap @ Jan 18 2018, 05:02 PM)
Hi,
I just change my plan from Fast to Red and i realise the free weekend data and the happy hour for everyday are now gone. Any chance i can change back my plan from Red to Fast? Thank you.

Update:
They removed the free midnight pass too. ahh...
*
Red plan got Facebook 10gb

Fast plan got weekend 2gb per week. Free calls to 5 friends. Happy hour if you have internet pass

Once you change to red plan, you give up benefit of fast plan. You cannot change back.
engyr
post Feb 20 2018, 09:19 AM

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QUOTE(jaithesimpleguy @ Feb 13 2018, 08:53 PM)
The old plan are no longer sold. Confirmed by many sources!!!

Please persuade me to change to new telco with tonnes of data!!!
*
Simcard seller claimed that all new SIM card will automatically opt for Red plan once activated
No more fast plan except pre-existing one.
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post Feb 20 2018, 12:06 PM

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QUOTE(engyr @ Feb 20 2018, 09:19 AM)
Simcard seller claimed that all new SIM card will automatically opt for Red plan once activated
No more fast plan except pre-existing one.
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ya that is true
PakBelalang2014
post Feb 20 2018, 03:38 PM

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I just test maxis simcard in my place for 1 week. Satisfy with the coverage. Is it possible to mnp my current umobile sim to this new sim which I'm testing right now.
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post Feb 20 2018, 04:35 PM

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QUOTE(PakBelalang2014 @ Feb 20 2018, 03:38 PM)
I just test maxis simcard in my place for 1 week. Satisfy with the coverage. Is it possible to mnp my current umobile sim to this new sim which I'm testing right now.
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can't. just go to maxis centre to mnp. it's free.
StarPrimo
post Feb 20 2018, 10:47 PM

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QUOTE(engyr @ Feb 20 2018, 09:19 AM)
Simcard seller claimed that all new SIM card will automatically opt for Red plan once activated
No more fast plan except pre-existing one.
*
Yes, only Red Plan available now.

bERd
post Feb 27 2018, 03:47 PM

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QUOTE(jaithesimpleguy @ Feb 13 2018, 08:51 PM)
Omaigod I'm so stupid change to this plan. This new plan is soooo cheapstake!! I have no extra 1gb daily, no extra data on weekend, no extra data on midnight!!!
*
mine got extra 1gb everynite...

i think east coast sabah sarawak user still have them


SUSjudehow
post Feb 27 2018, 03:49 PM

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I got request to port in to hotlink by via hotlink website no body calls me ?
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post Feb 27 2018, 03:59 PM

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QUOTE(judehow @ Feb 27 2018, 03:49 PM)
I got request to port in to hotlink by via hotlink website no body calls me ?
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when did u submit?
SUSjudehow
post Feb 27 2018, 04:01 PM

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QUOTE(alexanderclz @ Feb 27 2018, 03:59 PM)
when did u submit?
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I forgotten buy last few days I think. Hope I able to get hotlink fast
#Hotlink
post Feb 27 2018, 04:19 PM

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QUOTE(judehow @ Feb 27 2018, 04:01 PM)
I forgotten buy last few days I think.  Hope I able to get hotlink fast
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Hi judehow,

For Hotlink MNP request via online, our telesales team will be contacting you via call within 7 working days.
The Hotlink Fast plan is an expired plan & we no longer offer it for new registration. The current plan will be Hotlink Red Plan.

TQ
SUSjudehow
post Feb 27 2018, 04:24 PM

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QUOTE(#Hotlink @ Feb 27 2018, 04:19 PM)
Hi judehow,

For Hotlink MNP request via online, our telesales team will be contacting you via call within 7 working days.
The Hotlink Fast plan is an expired plan & we no longer offer it for new registration. The current plan will be Hotlink Red Plan.

TQ
*
Can I know what is current plan does have basic internet and how much I see charges for calls n SMS ?
#Hotlink
post Feb 27 2018, 04:26 PM

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QUOTE(judehow @ Feb 27 2018, 04:24 PM)
Can I know what is current  plan does have basic internet and how much I see charges for calls n SMS ?
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Hi judehow,

Yes, the Hotlink Red plan does come with free basic internet.
You may refer to the following details for call & sms rate under Hotlink Red Plan.

Call: 15sen/30 sec (all local network)
SMS: 15sen/sms (all local network)

TQ
SUSjudehow
post Feb 27 2018, 04:27 PM

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QUOTE(#Hotlink @ Feb 27 2018, 04:26 PM)
Hi judehow,

Yes, the Hotlink Red plan does come with free basic internet.
You may refer to the following details for call & sms rate under Hotlink Red Plan.

Call: 15sen/30 sec (all local network)
SMS: 15sen/sms (all local network)

TQ
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westlife
post Feb 28 2018, 08:55 AM

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QUOTE(judehow @ Feb 27 2018, 04:27 PM)
Noted
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the new red plan is a lot poorer plan than the old one.
SUSjudehow
post Feb 28 2018, 09:30 AM

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QUOTE(westlife @ Feb 28 2018, 08:55 AM)
the new red plan is a lot poorer plan than the old one.
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True they did call me too I am still think about it
alexleow81
post Feb 28 2018, 09:35 AM

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QUOTE(westlife @ Feb 28 2018, 08:55 AM)
the new red plan is a lot poorer plan than the old one.
*
Agreed! I have to agree also that lately Maxis line started to show some lost connection signs although signal still good.
richardss
post Mar 1 2018, 02:19 PM

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yeah current RED plan is poorer. hence the "manipulation" of trying to get user change their plan without giving out full information. I don't use FB, so the 10gb is useless for me and have no incentive to switch to new plan tbh!
ZeneticX
post Mar 2 2018, 11:47 AM

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I'm on Hotlink Fast 3.0 now, should I switch to Hotlink RED for 99c?

What's the difference in the plan?
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post Mar 2 2018, 11:48 AM

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QUOTE(ZeneticX @ Mar 2 2018, 11:47 AM)
I'm on Hotlink Fast 3.0 now, should I switch to Hotlink RED for 99c?

What's the difference in the plan?
*
no you shouldn't. no more happy hour, no more free weekend data. you decide.
ZeneticX
post Mar 2 2018, 12:43 PM

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QUOTE(alexanderclz @ Mar 2 2018, 11:48 AM)
no you shouldn't. no more happy hour, no more free weekend data. you decide.
*
Ok in that case I stick with fast 3.0

Hopefully maxis don't force us all to upgrade at one point...
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post Mar 2 2018, 12:47 PM

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QUOTE(ZeneticX @ Mar 2 2018, 12:43 PM)
Ok in that case I stick with fast 3.0

Hopefully maxis don't force us all to upgrade at one point...
*
usually no
SwarmTroll
post Mar 8 2018, 05:52 PM

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If I have the internet plan of 6gb/month activated and also have the Red Social activated, what happens if I use FB n Snap? I.e. (watching fb vids, etc). Which quota will it use first?
ashahir92
post Mar 25 2018, 03:56 AM

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do i need to stay active the whole month to use the Free non stop red internet?
what happen if i subscribe a monthly plan just before my credit time expired, do i still get the internet plan?
#Hotlink
post Mar 26 2018, 04:44 PM

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QUOTE(ashahir92 @ Mar 25 2018, 03:56 AM)
do i need to stay active the whole month to use the Free non stop red internet?
what happen if i subscribe a monthly plan just before my credit time expired, do i still get the internet plan?
*
Hi ashahir92,

You will need to make sure your number is active in order to access to the internet.

TQ
#Hotlink
post Mar 26 2018, 04:45 PM

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QUOTE(SwarmTroll @ Mar 8 2018, 05:52 PM)
If I have the internet plan of 6gb/month activated and  also have the Red Social activated, what happens if I use FB n Snap? I.e. (watching fb vids, etc). Which quota will it use first?
*
Hi SwarmTroll,

The non-stop red social pass quota will be utilize 1st for usage on the eligible apps.

TQ
10071985
post Apr 6 2018, 01:36 PM

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guys,
any idea how long is the validity period once i top up?
and how long is the grace period once validity period expires?

I'm asking this because i am currently working overseas, and would like to just retain my number for minimal usage.
#Hotlink
post Apr 6 2018, 04:03 PM

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QUOTE(10071985 @ Apr 6 2018, 01:36 PM)
guys,
any idea how long is the validity period once i top up?
and how long is the grace period once validity period expires?

I'm asking this because i am currently working overseas, and would like to just retain my number for minimal usage.
*
Hi 10071985,

You may kindly download Hotlink RED App to monitor the credit balance, validity & expiry date

TQ
lambiskut
post Apr 6 2018, 06:17 PM

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QUOTE(10071985 @ Apr 6 2018, 01:36 PM)
guys,
any idea how long is the validity period once i top up?
Attached Image
https://www.hotlink.com.my/en/plans/how-to-top-up.html
and how long is the grace period once validity period expires?
FAST Hotlink Plan gives you 50 days of Credit Grace Period. Not sure Hotlink Red Plan.
https://www.hotlink.com.my/en/tnc/hos-tnc.html

I'm asking this because i am currently working overseas, and would like to just retain my number for minimal usage.
*
Treepex
post Apr 6 2018, 06:59 PM

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#Hotlink

is it true that for current Red plan,
user will not have any internet basic usage (whatsapp),
unless they sign up internet passes?
#Hotlink
post Apr 7 2018, 04:23 PM

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QUOTE(Treepex @ Apr 6 2018, 06:59 PM)
#Hotlink

is it true that for current Red plan,
user will not have any internet basic usage (whatsapp),
unless they sign up internet passes?
*
Hi,

FREE Social Chat (aka Free Basic Internet) allows you to stay connected on all chat apps 24/7 for FREE, even when you have run out of quota at the speed limit of 64kbps OR without an internet pass. Hardstop only happens if Free Social Chat's Fair Usage Policy (500MB) is exceeded or your line is on grace\inactive status. Your FREE Social Chat will be fully activated within 1 hour after activation of your Hotlink RED Plan.

You may check out more details here here

TQ
#Hotlink
post Apr 7 2018, 04:29 PM

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QUOTE(lambiskut @ Apr 6 2018, 06:17 PM)

*
Hi lambiskut,

Your top-up amount will determine the number of active-days to make calls, SMS, and access to the internet for Hotlink RED.
Alternatively, you may check out more details here.

TQ
asrin
post Apr 9 2018, 03:29 PM

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Hi..any ways can I buy talk time?..as plan 35 seems not mentioned it?..
hocil
post May 2 2018, 09:52 AM

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QUOTE(#Hotlink @ Apr 7 2018, 04:23 PM)
Hi,

FREE Social Chat (aka Free Basic Internet) allows you to stay connected on all chat apps 24/7 for FREE, even when you have run out of quota at the speed limit of 64kbps OR without an internet pass. Hardstop only happens if Free Social Chat's Fair Usage Policy (500MB) is exceeded or your line is on grace\inactive status. Your FREE Social Chat will be fully activated within 1 hour after activation of your Hotlink RED Plan.

You may check out more details here here

TQ
*
Does the existing hotlink fast still have the monthly free basic internet?
abuhur
post May 3 2018, 01:27 PM

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Hi guys.

My question is, How to tebus Ohhsome prize? This is my first time *virgin Ohhsome*

- I have 93 points right now and they expire on 31st May.
- I already claimed 1 2 3 prizes, the 3rd one on 1st May.
- My Ohhsome rainbow symbol is now on red color

When I tap on that Ohhsome prize, it believe if supposed to bring me to spin the prize. BUT, it doesn't.

It says I already claimed the prize. So I was like very confused, when did I claimed the prize?

After all of the confusion, I went to Twitter to ask Hotlink CS over there. She said, I already used up all of my points and now only have 3 points left.

I'm getting more and more confused. Help me!
#Hotlink
post May 3 2018, 04:42 PM

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QUOTE(abuhur @ May 3 2018, 01:27 PM)
Hi guys.

My question is, How to tebus Ohhsome prize? This is my first time *virgin Ohhsome*

- I have 93 points right now and they expire on 31st May.
- I already claimed 1 2 3 prizes, the 3rd one on 1st May.
- My Ohhsome rainbow symbol is now on red color

When I tap on that Ohhsome prize, it believe if supposed to bring me to spin the prize. BUT, it doesn't.

It says I already claimed the prize. So I was like very confused, when did I claimed the prize?

After all of the confusion, I went to Twitter to ask Hotlink CS over there. She said, I already used up all of my points and now only have 3 points left.

I'm getting more and more confused. Help me!
*
Hi, let us check.
You may PM us the deets.

Thank you console.gif
fkinmeng
post May 3 2018, 10:34 PM

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QUOTE(#Hotlink @ May 3 2018, 04:42 PM)
Hi, let us check.
You may PM us the deets.

Thank you console.gif
*
how do you calculate the points and it's expiry date?
#Hotlink
post May 4 2018, 04:41 PM

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QUOTE(fkinmeng @ May 3 2018, 10:34 PM)
how do you calculate the points and it's expiry date?
*
Hi fkinmeng,

You may refer to our website at http://www.hotlink.com.my/en/rewards/red-points.html for more info on the Hotlink Red Rewards.
The Hotlink Red Points Reward will be based on campaign basis, normally 2 months for each campaign.

TQ


kionglee
post May 20 2018, 12:58 PM

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QUOTE(#Hotlink @ Apr 7 2018, 04:23 PM)
Hi,

FREE Social Chat (aka Free Basic Internet) allows you to stay connected on all chat apps 24/7 for FREE, even when you have run out of quota at the speed limit of 64kbps OR without an internet pass. Hardstop only happens if Free Social Chat's Fair Usage Policy (500MB) is exceeded or your line is on grace\inactive status. Your FREE Social Chat will be fully activated within 1 hour after activation of your Hotlink RED Plan.

You may check out more details here here

TQ
*
*Please ingore this*
Sorry, wrong reply.

This post has been edited by kionglee: May 20 2018, 01:02 PM
kionglee
post May 20 2018, 01:02 PM

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QUOTE(asrin @ Apr 9 2018, 03:29 PM)
Hi..any ways can I buy talk time?..as plan 35 seems not mentioned it?..
*
Any one can help this?
I wish to know also

icon_question.gif icon_question.gif
fkinmeng
post Jun 2 2018, 01:33 AM

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#Hotlink how come this month i don't have Red Points? I just renew my plan, but the point is zero.
#Hotlink
post Jun 13 2018, 03:50 PM

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QUOTE(fkinmeng @ Jun 2 2018, 01:33 AM)
#Hotlink how come this month i don't have Red Points? I just renew my plan, but the point is zero.
*
Hi fkinmeng,

The red points reward is based on campaign basis & the current campaign period will be from 1st June 2018 – 30th July 2018 only. Any unused points earlier will be forfeited.

TQ
graphidz
post Jun 16 2018, 10:27 AM

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From: land of burung kenyalang

Question, does Red pass still have hotlinkMU?
Also does subscribing to hotlinkMU allow you to get to choose the packs?
Ngto
post Jun 18 2018, 08:38 AM

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Is hotlink 45/- with free late night 60gb (1am -7am) can only use 2 gb daily during that time? I am talking about the 60 gb not the happy hour.

This post has been edited by Ngto: Jun 18 2018, 08:40 AM
fkinmeng
post Jun 19 2018, 03:12 PM

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QUOTE(#Hotlink @ Jun 13 2018, 03:50 PM)
Hi fkinmeng,

The red points reward is based on campaign basis & the current campaign period will be from 1st June 2018 – 30th July 2018 only. Any unused points earlier will be forfeited.

TQ
*
i bought a new plan on 1st June, but there is no new points credited to me.
#Hotlink
post Jun 22 2018, 04:26 PM

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QUOTE(fkinmeng @ Jun 19 2018, 03:12 PM)
i bought a new plan on 1st June, but there is no new points credited to me.
*
---PMed---
#Hotlink
post Jun 22 2018, 04:31 PM

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QUOTE(graphidz @ Jun 16 2018, 10:27 AM)
Question, does Red pass still have hotlinkMU?
Also does subscribing to hotlinkMU allow you to get to choose the packs?
*
Hi !

HotlinkMU offers to all Hotlink subscribers & providing a set of daily offers.
You can choose to purchase from the set displayed .

TQ

#Hotlink
post Jun 22 2018, 04:36 PM

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QUOTE(Ngto @ Jun 18 2018, 08:38 AM)
Is hotlink 45/- with free late night 60gb (1am -7am) can only use 2 gb daily during that time? I am talking about the 60 gb not the happy hour.
*
Hi !

If you are referring to Hotlink RED pass (RM60 + 8GB + 60GB (1am-7am) = 30days validity) ; the 60GB can be use during the said hours and it can be utalize within the 30days period . It's not fixed 2GB/day .

TQ
Ngto
post Jun 22 2018, 06:14 PM

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QUOTE(#Hotlink @ Jun 22 2018, 04:36 PM)
Hi !

If you are referring to Hotlink RED pass (RM60 + 8GB + 60GB (1am-7am) = 30days validity) ; the 60GB can be use during the said hours and it can be utalize within the 30days period . It's not fixed 2GB/day .

TQ
*
No I am referring to hotlink pass 45/- (30 days) with 8gb +60gb (1am to 7 am.)+ 30gb happy hour.

This post has been edited by Ngto: Jun 22 2018, 06:16 PM
#Hotlink
post Jun 23 2018, 04:39 PM

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QUOTE(Ngto @ Jun 22 2018, 06:14 PM)
No I am referring to hotlink pass 45/- (30 days) with 8gb +60gb (1am to 7 am.)+ 30gb happy hour.
*
Hi Ngto,

The Ramadhan promo currently offers 60gb (1am – 7am) for 30days once you have subscribed to the RM45 Monthly 8GB (30days validity)

Once you have pass is activated, you may use the Redapp to monitor the usage. thumbsup.gif Tq

xuan'taro
post Jun 26 2018, 10:36 AM

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I buy red pass RM35 for 6GB (30days)
With free 10GB for facebook
Redeem red chat (whatsapp & wechat)
Free 60gb midnight data.

What's I want to confirm is:
1. After used up 6GB data before 30days, i still can use internet with low speed? Or direct die?
2. 10GB for facebook is everything? Include facebook video clips? Text chat in messenger? How about sending photo and video clips? How about voice call and video call in messenger?
3. Unlimited free chat means 30days unlimited high speed or capped speed? Only text chat in whatsapp and wechat? How about sending photo and video clips? Can I voice call or video call by using whatsapp and wechat?
4. I notice that TnC said facebook & whatsapp video call and voice call not included. But how about wechat?

Information not clear.

This post has been edited by xuan'taro: Jun 26 2018, 10:38 AM
nomar
post Jul 17 2018, 10:51 AM

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QUOTE(#Hotlink @ Jun 23 2018, 04:39 PM)
Hi Ngto,

The Ramadhan promo currently offers 60gb (1am – 7am) for 30days once you have subscribed to the RM45 Monthly 8GB (30days validity)

Once you have pass is activated, you may use the Redapp to monitor the usage.  thumbsup.gif Tq
*
Need to confirm, the 60gb (1-7am) is only available for RM 60top up now ?

Or can the RM45 top up still eligible after ramadhan promo? Tq
#Hotlink
post Jul 20 2018, 04:28 PM

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QUOTE(nomar @ Jul 17 2018, 10:51 AM)
Need to confirm, the 60gb (1-7am)  is only available for RM 60top up now ?

Or can the RM45 top up still eligible after ramadhan promo?    Tq
*
Hi !

That promo recently ended on 31/06/2018.

TQ
#Hotlink
post Jul 20 2018, 04:29 PM

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QUOTE(QC MOBILE SDN BHD @ Jul 20 2018, 09:18 AM)
I am using hotlink red. If i purchase the 30 days internet pass. Will my validity extended by 1 months ? Or just follow the old validity ?
*
Hi !

We have answered your PMed

TQ

malakus
post Jul 20 2018, 05:36 PM

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Aww no more 60gb 12am-7am.. Bummer
audiocool
post Jul 23 2018, 10:55 PM

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DELETED

This post has been edited by audiocool: Jul 24 2018, 10:56 PM
#Hotlink
post Jul 27 2018, 04:30 PM

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QUOTE(malakus @ Jul 20 2018, 05:36 PM)
Aww no more 60gb 12am-7am.. Bummer
*
Hi malakus,

The free 60GB (1AM-7AM) ramadan promo had been ended since 30th June 2018.

TQ
sheahann
post Jul 29 2018, 11:47 AM

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Recently alot of incoming call doesn't go thru. All I receive was missed call sms. Anyone experienced the same?
dedade
post Jul 29 2018, 03:43 PM

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Hi, does hotlink allow call forwarding? In case I am in area where hotlink/maxis has very weak signal or no signal?
#Hotlink
post Aug 3 2018, 04:41 PM

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QUOTE(dedade @ Jul 29 2018, 03:43 PM)
Hi, does hotlink allow call forwarding? In case I am in area where hotlink/maxis has very weak signal or no signal?
*
Hi dedade,

Sorry for the inconvenience. The call forwarding service is only for Maxis postpaid user as of now.

TQ
hyperken
post Aug 3 2018, 07:56 PM

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Hi hotlink I want to ask why maxisone rm68 plan i get 30mbps internet now change hotlink become 17mbps max?
#Hotlink
post Aug 4 2018, 03:16 PM

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QUOTE(hyperken @ Aug 3 2018, 07:56 PM)
Hi hotlink I want to ask why maxisone rm68 plan i get 30mbps internet now change hotlink become 17mbps max?
*
Hi hyperken,

Care to share the speedtest result?

Thank you
hyperken
post Aug 5 2018, 05:38 PM

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QUOTE(#Hotlink @ Aug 4 2018, 03:16 PM)
Hi hyperken,

Care to share the speedtest result?

Thank you
*
hyperken
post Aug 5 2018, 05:39 PM

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QUOTE(#Hotlink @ Aug 4 2018, 03:16 PM)
Hi hyperken,

Care to share the speedtest result?

Thank you
*
This one after change hotlink speed...

This post has been edited by hyperken: Aug 5 2018, 05:48 PM


Attached thumbnail(s)
Attached Image
hyperken
post Aug 5 2018, 05:46 PM

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QUOTE(hyperken @ Aug 5 2018, 05:39 PM)

*
This one before change to hotlink speed


Attached thumbnail(s)
Attached Image
#Hotlink
post Aug 7 2018, 04:47 PM

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QUOTE(hyperken @ Aug 5 2018, 05:46 PM)
This one before change to hotlink speed
*
Are you facing this issue at one location or multiple locations yea?

TQ
hyperken
post Aug 7 2018, 06:52 PM

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QUOTE(#Hotlink @ Aug 7 2018, 04:47 PM)
Are you facing this issue at one location or multiple locations yea?

TQ
*
This location I got like this. Need your help....
jenern84
post Aug 8 2018, 07:28 AM

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I have a question regarding top up validity.

My Rm60 Internet pass valid till 10/8/18.
I have Rm60 credit valid till 8/8/18.
I plan to renew my pass validity earlier today but I am not allowed by the system.

If I top up another rm10 to prolong my credit validity, will my Rm60 credit remain valid or forfeited?
#Hotlink
post Aug 8 2018, 04:28 PM

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QUOTE(jenern84 @ Aug 8 2018, 07:28 AM)
I have a question regarding top up validity.

My Rm60 Internet pass valid till 10/8/18.
I have Rm60 credit valid till 8/8/18.
I plan to renew my pass validity earlier today but I am not allowed by the system.

If I top up another rm10 to prolong my credit validity, will my Rm60 credit remain valid or forfeited?
*
Hi jenern84,

The credit amount will remain smile.gif

TQ~
hyperken
post Aug 11 2018, 01:38 PM

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Deleted

This post has been edited by hyperken: Aug 11 2018, 01:48 PM
KL_menJERIT
post Aug 23 2018, 12:32 PM

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hotlink red plan can buy validity rm8 for 90 day?
#Hotlink
post Aug 23 2018, 05:31 PM

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QUOTE(KL_menJERIT @ Aug 23 2018, 12:32 PM)
hotlink red plan can buy validity rm8 for 90 day?
*
Hi KL_menJERIT,


Sorry, Hotlink RED plan cannot buy Validity 90 days or 365 days .

TQ
xuan'taro
post Aug 26 2018, 11:46 AM

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I buy red pass RM45 for 8GB (30days)
With free 10GB for facebook
Redeem red chat (whatsapp & wechat)

What's I want to confirm is:
1. After used up 8GB data before 30days, i still can use internet with low speed? Or direct die?
2. 10GB for facebook is everything? Include facebook video clips? Text chat in messenger? How about sending photo and video clips? How about voice call and video call in messenger?
3. Unlimited free chat means 30days unlimited high speed or capped speed? Only text chat in whatsapp and wechat? How about sending photo and video clips? Can I voice call or video call by using whatsapp and wechat?
4. I notice that TnC said facebook & whatsapp video call and voice call not included. But how about wechat?

Information not clear.
hitch80
post Oct 4 2018, 09:45 PM

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Finally found topic regarding hotlink red... So not popular I guess. However today I saw mu offer rm40 for 11gb for 30days. Definitely way better than standard 5gb from other provider. But I guess we cannot get this always right? They randomly change the offers available daily
SUSjudehow
post Oct 9 2018, 04:47 AM

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Does hotlink still have rm 30 .00 monthly internet plans? Can I use maxis modem put in my hotlink sim card for internet usage?
laihuhng
post Oct 19 2018, 05:12 PM

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What will happen to my credit if I were to change FAST plan to RED? Carry over or burn?
JebatSlash
post Oct 22 2018, 09:34 AM

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Hey. Why Activ10 Call not free anymore? Then what for Activ10 function? What happens with Midnight Pass Internet? Your coverage lately not smooth enough. Pls fix this bullshit.. as soon as possible. Why your company cant give a better services.. bankruptcy? I feel disappointed because until now still no response and no follow up action. 3 times I complained, asked questions and had problems.. but my complaints went unheeded and not entertained. Poor Service represent your company attitude identity. So.. pls take action. Your concern in solving customer problems symbolizes the credibility quality of your company.
#Hotlink
post Oct 25 2018, 04:43 PM

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QUOTE(laihuhng @ Oct 19 2018, 05:12 PM)
What will happen to my credit if I were to change FAST plan to RED? Carry over or burn?
*
Hi laihuhng,

It will remain the same .

TQ

#Hotlink
post Oct 25 2018, 04:44 PM

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QUOTE(JebatSlash @ Oct 22 2018, 09:34 AM)
Hey. Why Activ10 Call not free anymore? Then what for Activ10 function? What happens with Midnight Pass Internet? Your coverage lately not smooth enough. Pls fix this bullshit.. as soon as possible. Why your company cant give a better services.. bankruptcy? I feel disappointed because until now still  no response and no follow up action.  3 times I complained, asked questions and had problems..  but my complaints went unheeded and not entertained. Poor Service represent your company attitude identity. So.. pls take action. Your concern in solving customer problems symbolizes the credibility quality of your company.
*
Hi JebatSlash,

Any case number reported before ?

Please PM us your details for further checking .

TQ

pu27
post Nov 12 2018, 11:49 AM

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https://www.hotlink.com.my/en/internet/mobi...rnet-plans.html
Does anyone know what happens after quota is exhausted? Is there an option to add more quota?
Omgf
post Dec 13 2018, 03:23 PM

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QUOTE(#Hotlink @ Oct 25 2018, 04:44 PM)
Hi JebatSlash,

Any case number reported before ?

Please PM us your details for further checking .

TQ
*
Hello Hotlink,

What is the current cheapest plan for Hotlink Red plan?
Paying RM35/month right now.
Wonder is there any cheaper plan
jsnhoh
post Jan 3 2019, 05:42 PM

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Hotlink red user can not share the credit to other hotlink number??
#Hotlink
post Jan 4 2019, 03:34 PM

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QUOTE(pu27 @ Nov 12 2018, 11:49 AM)
https://www.hotlink.com.my/en/internet/mobi...rnet-plans.html
Does anyone know what happens after quota is exhausted? Is there an option to add more quota?
*
Hi pu27,

If the data allocation fully utilised, you will experience throttled speed. You can make a purchase on daily or weekly pass if your current active pass is monthly type.

Thank you
#Hotlink
post Jan 4 2019, 03:35 PM

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QUOTE(Omgf @ Dec 13 2018, 03:23 PM)
Hello Hotlink,

What is the current cheapest plan for Hotlink Red plan?
Paying RM35/month right now.
Wonder is there any cheaper plan
*
Hi Omgf,

Concurrently, our Hotlink RED would be the only available plan for prepaid. There is no alternatives.

Thank you
#Hotlink
post Jan 4 2019, 03:37 PM

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QUOTE(jsnhoh @ Jan 3 2019, 05:42 PM)
Hotlink red user can not share the credit to other hotlink number??
*
Hi jsnhoh,

There is no restriction on the share or ask a topup

Thank you

jsnhoh
post Jan 4 2019, 06:26 PM

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QUOTE(#Hotlink @ Jan 4 2019, 03:37 PM)
Hi jsnhoh,

There is no restriction on the share or ask a topup

Thank you
*
But it pop up
Sorry, yr transaction is unsuccessful xxxx must have at least 1 mth tenure with hotlink to use this service. Pls try with another hotlink number. Tq


kayFX
post Jan 6 2019, 09:58 AM

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Recently there is FREE Non-Stop Video added besides the Social/Chat. I've tried and claim the non stop video using the daily pass. Within the Hotlink RED app it said that FREE Non-Stop Video All Day, Every Day but what i've found is that the unlimited video is only valid from 1am until 7am. If that the case for other passes? I just try it out out of curiosity. And is it valid for Netflix view as well? If not please add it to the pass as it is more popular video platform.
Witty
post Jan 28 2019, 12:59 AM

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QUOTE(#Hotlink @ Aug 23 2018, 05:31 PM)
Hi KL_menJERIT,
Sorry, Hotlink RED plan cannot buy Validity 90 days or 365 days .

TQ
*
Hi Hotlink, what are the current hotlink plan that can buy Validity 90 or 365?
#Hotlink
post Jan 28 2019, 04:39 PM

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QUOTE(Witty @ Jan 28 2019, 12:59 AM)
Hi Hotlink, what are the current hotlink plan that can buy Validity 90 or 365?
*
Regret to inform that we no longer offer any plan which is eligible to purchase the validity plan.

TQ
Witty
post Jan 28 2019, 09:27 PM

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QUOTE(#Hotlink @ Jan 28 2019, 04:39 PM)
Regret to inform that we no longer offer any plan which is eligible to purchase the validity plan.

TQ
*
That means I have to keep on topping up my current sim card (Hotlink HYC) to keep it alive.

1. If that's the case, let's say if I buy a new hotlink sim card (Fast / Red), will I be able to use "share a top up" to transfer my balance from my current sim card (Hotlink HYC) to my new sim card (Hotlink Red / Fast)?

2. By the way, is Hotlink Fast still available in the market for new purchase or it's just Hotlink Red that's available now?

Thank you.
boxer07
post Jan 29 2019, 11:12 AM

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is it possible for me to purchase a hotlink prepaid plan , reload RM30 to purchase 10x RM3 2gb daily pass ?

so meaning i pay for a starter pack , and RM30 only....

can i ?
#Hotlink
post Feb 1 2019, 05:20 PM

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Hi,

Yes you can purchase a Hotlink Red sim pack and reload RM30 to purchase 10 RM3 2GB daily passes however the validity of the internet passes will follow the passes activation date.

TQ
Aj

QUOTE(boxer07 @ Jan 29 2019, 11:12 AM)
is it possible for me to purchase a hotlink prepaid plan , reload RM30 to purchase 10x RM3 2gb daily pass ?

so meaning i pay for a starter pack , and RM30 only....

can i ?
*
silverwave
post Feb 2 2019, 10:30 AM

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QUOTE(#Hotlink @ Jan 28 2019, 04:39 PM)
Regret to inform that we no longer offer any plan which is eligible to purchase the validity plan.

TQ
*
Hi Hotlink, so HYC plan is the last plan which can purchase validity? I'm still having that plan and if i convert to fast/red plan, i will lose the privilege, correct?
#Hotlink
post Feb 3 2019, 04:06 PM

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QUOTE(silverwave @ Feb 2 2019, 10:30 AM)
Hi Hotlink, so HYC plan is the last plan which can purchase validity? I'm still having that plan and if i convert to fast/red plan, i will lose the privilege, correct?
*
The validity 90/365 only can be purchased by certain plans. To find out if your plan able to purchase, you can dial *100# > My Account & Others > Buy Validity. If you change your Hotlink plan to the latest plan, the validity 90/365 will no longer be available to be subscribed. TQ-Isaac
silverwave
post Feb 4 2019, 11:20 AM

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QUOTE(#Hotlink @ Feb 3 2019, 04:06 PM)
The validity 90/365 only can be purchased by certain plans. To find out if your plan able to purchase, you can dial *100# > My Account & Others > Buy Validity.  If you change your Hotlink plan to the latest plan, the validity 90/365 will no longer be available to be subscribed. TQ-Isaac
*
Ok, how about the statement, can we view it online for Hotlink? I remember seeing it quite a while back in the website but i can't find it now.
bbtat
post Feb 7 2019, 03:44 PM

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hi Hotlink support, i am currently postpaid user with 4 sub lines. May I knw what is the process if I would like convert all to hotlink red plan. Thank you
vitaminc1231
post Feb 7 2019, 11:14 PM

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I purchased multiple HotlinkMU plans in the past few days. However, today when I did so again, I am only getting the free 88GB YouTube data, but not getting any Internet Data. Anyone had similar problem before? Called Hotlink CS and they said they will work on it but it has been nothing since afternoon, and the pass I bought was only for 2 days...
SUSMNet
post Feb 8 2019, 07:43 PM

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If I receive share topup during my line is inactive. Will this extend to 5 days?
kit2
post Feb 9 2019, 08:53 PM

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QUOTE(MNet @ Feb 8 2019, 07:43 PM)
If I receive share topup during my line is inactive. Will this extend to 5 days?
*
from my past experience, 4 days max not counting the day of share. data will not work, both for free and purchased data.
SUSMNet
post Feb 9 2019, 11:27 PM

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After get the 4 day, then I use normal top up RM 30, the total validity will extend to 30 + 4 = 34 days?
kit2
post Feb 11 2019, 10:38 PM

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QUOTE(MNet @ Feb 9 2019, 11:27 PM)
After get the 4 day, then I use normal top up RM 30, the total validity will extend to 30 + 4 = 34 days?
*
no, 30 days. validity doesn't accumulate for most prepaids in malaysia.
SUSMNet
post Feb 11 2019, 10:40 PM

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xox does accumulate the validity
kit2
post Feb 12 2019, 07:07 AM

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QUOTE(MNet @ Feb 11 2019, 10:40 PM)
xox does accumulate the validity
*
so you have used only xox so far? are you a singaporean?

xox works on a different business model. most operators restrict validity in order to make us topup in order to generate revenue. xox on the other hand doesn't care so much on validity. it gets its revenue when customers overpay and prepay their data needs far in advance.

This post has been edited by kit2: Feb 12 2019, 07:13 AM
kit2
post Feb 12 2019, 07:12 AM

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This post has been edited by kit2: Feb 12 2019, 07:12 AM
SUSMNet
post Feb 12 2019, 08:25 PM

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i just feel like hotlink is too over.

for example in order to perform the share a top, the line must be have at least more than 30 day validity. this is such a nonsense rule
spreeeee
post Feb 20 2019, 09:59 AM

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https://www.hotlink.com.my/en/tnc/plan-serv...d-plan-tnc.html

37. If there are pages within an application that is hosted by a third party website, internet usages on those pages will not be drawn from the FREE Non-Stop RED passes but will be drawn from the base internet pass. Please note that P2P and VOIP/Video calls on Facebook and WhatsApp are excluded from the Non-Stop RED Passes.

question, for this clause, if we play fb video (not youtube within fb), which data will be drawn? base data, or non-stop red social data?
propusers
post May 11 2019, 10:31 PM

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noob question here...

i am planning to change my Maxis One Plan to Hotlink Red Prepaid (RM35).

from hotlink website, hotlink red (RM35) come with 5GB data. Call rate is 15sen/30 sec.

last time my plan is postpaid and i paid my bill via Maxis Pay... it is very straight forward...
for Hotlink Red Prepaid, may i know how to purchase the 5GB data and also credit for call/sms?

this is my guess
1. Download Hotlink Red App. Need create an account or Hotlink Red App will detect my phone number?
2. Reload money (let say RM40) to my account.
3. Use the credit in my account to purchase 5GB data pass (RM35).
4. The remaining credit in my account (RM5) will auto deduct if i make call / sms.






RDoe
post May 12 2019, 12:17 PM

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QUOTE(propusers @ May 11 2019, 10:31 PM)
noob question here...

i am planning to change my Maxis One Plan to Hotlink Red Prepaid (RM35).

from hotlink website, hotlink red (RM35) come with 5GB data. Call rate is 15sen/30 sec.

last time my plan is postpaid and i paid my bill via Maxis Pay... it is very straight forward...
for Hotlink Red Prepaid, may i know how to purchase the 5GB data and also credit for call/sms?

this is my guess
1. Download Hotlink Red App. Need create an account or Hotlink Red App will detect my phone number?
2. Reload money (let say RM40) to my account.
3. Use the credit in my account to purchase 5GB data pass (RM35).
4. The remaining credit in my account (RM5) will auto deduct if i make call / sms.
*
Hotlink Red app will ask you to enter your number, then SMS a TAC for you to key in, after that you can log in. smile.gif

Your other points look legit - yes, that's normally the case with a prepaid number. Reload, use credit balance to purchase data pass, and the remaining amount will be deducted for calls/SMS. nod.gif

This post has been edited by RDoe: May 12 2019, 12:17 PM
propusers
post May 12 2019, 02:53 PM

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QUOTE(RDoe @ May 12 2019, 12:17 PM)
Hotlink Red app will ask you to enter your number, then SMS a TAC for you to key in, after that you can log in. smile.gif

Your other points look legit - yes, that's normally the case with a prepaid number. Reload, use credit balance to purchase data pass, and the remaining amount will be deducted for calls/SMS.  nod.gif
*
thank you for sharing... smile.gif

EatFriesEggs
post May 13 2019, 03:23 PM

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grrrr... hotlink removed the rm60 plan 8GB unlimited calls plan, forcing us to take up the rm70 10GB unlimited calls plan!!
mizutani_jun P
post May 13 2019, 04:28 PM

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i lost all unlimited calls plan in my hotlink red. are they planning to add new plan or this is just a bug?
tdl
post May 16 2019, 10:32 AM

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Hi there all,

Want to ask here regarding this Raya Promo plan, 2GB + 44GB,

user posted image

user posted image

I didn't understand what 22GB + 22GB stand for, couldn't get the information from their website.

Videos only?
Social web only?

Anyone can share their understandings?

Thanks.
alexvs
post May 16 2019, 12:24 PM

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QUOTE(tdl @ May 16 2019, 10:32 AM)
Hi there all,

Want to ask here regarding this Raya Promo plan, 2GB + 44GB,

user posted image

user posted image

I didn't understand what 22GB + 22GB stand for, couldn't get the information from their website.

Videos only?
Social web only?

Anyone can share their understandings?

Thanks.
*
For phone apps only.
And this doesn't work using the android emulator on pc. doh.gif
alexvs
post May 16 2019, 12:31 PM

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QUOTE(EatFriesEggs @ May 13 2019, 03:23 PM)
grrrr... hotlink removed the rm60 plan 8GB unlimited calls plan, forcing us to take up the rm70 10GB unlimited calls plan!!
*
QUOTE(mizutani_jun @ May 13 2019, 04:28 PM)
i lost all unlimited calls plan in my hotlink red. are they planning to add new plan or this is just a bug?
*
It's still there for me though.
user posted image
mizutani_jun P
post May 16 2019, 01:09 PM

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QUOTE(alexvs @ May 16 2019, 12:31 PM)

It's still there for me though.
https://pictr.com/images/2019/05/16/03XET2.md.jpg
*



Sorry i forgot to edit my post.
I am hotlink 3.0 user.
anakMY
post May 16 2019, 02:27 PM

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QUOTE(alexvs @ May 16 2019, 12:31 PM)
It's still there for me though.
user posted image
*
No more unlimited calls for hotlink fast 3.0 , why is that maxis??? can just simply change the plans ??
tdl
post May 16 2019, 02:34 PM

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QUOTE(alexvs @ May 16 2019, 12:24 PM)
For phone apps only.
And this doesn't work using the android emulator on pc.  doh.gif
*
Thanks for the reply and info.

For now, it still using my 2GB quota 1st, although me run youtube app.
jychow
post May 16 2019, 02:39 PM

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QUOTE(mizutani_jun @ May 13 2019, 04:28 PM)
i lost all unlimited calls plan in my hotlink red. are they planning to add new plan or this is just a bug?
*
All the RED unlimited calls plan missing from the available packages. Did they just cancel it?
anakMY
post May 16 2019, 02:42 PM

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QUOTE(jychow @ May 16 2019, 02:39 PM)
All the RED unlimited calls plan missing from the available packages. Did they just cancel it?
*
U r on Hotlink Red or Hotlink Fast? Im on Hotlink Fast 3.0 , all the unlimited Red plans all hilang...
jychow
post May 16 2019, 11:30 PM

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QUOTE(anakMY @ May 16 2019, 02:42 PM)
U r on Hotlink Red or Hotlink Fast? Im on Hotlink Fast 3.0 , all the unlimited Red plans all hilang...
*
I'm on Fast 3.0
Khabib Nurmagomedov
post May 17 2019, 01:17 AM

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QUOTE(alexvs @ May 16 2019, 12:24 PM)
For phone apps only.
And this doesn't work using the android emulator on pc.  doh.gif
*
Makes me wonder... why do you use hotlink on android emulator?
alexvs
post May 17 2019, 07:21 AM

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QUOTE(tdl @ May 16 2019, 02:34 PM)
Thanks for the reply and info.

For now, it still using my 2GB quota 1st, although me run youtube app.
*
Good news, now you can use the 44GB free data on everything! rclxms.gif

QUOTE(Khabib Nurmagomedov @ May 17 2019, 01:17 AM)
Makes me wonder... why do you use hotlink on android emulator?
*
Why not? blink.gif
propusers
post May 17 2019, 08:17 AM

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anybody use Boost to reload Hotlink Red? is it working?
se800i
post May 17 2019, 08:37 AM

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Is that a hotlinkmu package?
If yes, please do take note on the validity period....
Why dont you use 30 days pass?
alexvs
post May 17 2019, 09:05 AM

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QUOTE(se800i @ May 17 2019, 08:37 AM)
Is that a hotlinkmu package?
If yes, please do take note on the validity period....
Why dont you use 30 days pass?
*
Thanks but I'm well aware about the validity period.
As for the 30 days pass, not for me, personal preference.
anakMY
post May 17 2019, 11:25 AM

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QUOTE(alexvs @ May 17 2019, 07:21 AM)
Good news, now you can use the 44GB free data on everything!  rclxms.gif
Why not?  blink.gif
*
but 22gb is for 1am-7am which not many ppl r awake ...
inquiries
post May 18 2019, 12:56 AM

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QUOTE(EatFriesEggs @ May 13 2019, 03:23 PM)
grrrr... hotlink removed the rm60 plan 8GB unlimited calls plan, forcing us to take up the rm70 10GB unlimited calls plan!!
*
I don't even see the RM70 plan on the app anymore.
Either they are coming up with a new plan, or they are trying to push towards Hotlink Flex...
RDoe
post May 18 2019, 09:34 AM

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Anything to do with this?

Hotlink Maintenance Technical Issues
Khabib Nurmagomedov
post May 19 2019, 02:07 AM

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QUOTE(alexvs @ May 17 2019, 07:21 AM)
Why not?  blink.gif
*
U can connect to your hotlink data via android emulator on PC?

What was the point? Enlighten me senpai blink.gif
propusers
post May 21 2019, 11:38 PM

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HotlinkMU Raya Promo

3GB + 44GB (Valid for 7 days) RM 12

Free 44GB quota is split into 22GB all usage pass and 22GB 1am-7am. 22GB all usage can be used for all streaming and downloads all day, AND; 22GB 1am-7am can only be used for all streaming and downloads during 1am-7am.


If I have existing monthly pass "6GB for 30 days", may I know which will be used for data first? monthly pass or hotlinkMU raya promo pass?



malakus
post May 28 2019, 08:09 AM

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QUOTE(propusers @ May 21 2019, 11:38 PM)
HotlinkMU Raya Promo

3GB + 44GB (Valid for 7 days) RM 12

Free 44GB quota is split into 22GB all usage pass and 22GB 1am-7am. 22GB all usage can be used for all streaming and downloads all day, AND; 22GB 1am-7am can only be used for all streaming and downloads during 1am-7am.
If I have existing monthly pass "6GB for 30 days", may I know which will be used for data first? monthly pass or hotlinkMU raya promo pass?
*
You probably got the answer already but it will use the 3GB first, then the free 22GB according to the time you use it.

--

Kek 44GB free. Throttle. Damn you maxis
propusers
post May 28 2019, 01:15 PM

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QUOTE(malakus @ May 28 2019, 08:09 AM)
You probably got the answer already but it will use the 3GB first, then the free 22GB according to the time you use it.

--

Kek 44GB free. Throttle. Damn you maxis
*
i dun have answer yet... i have not buy "3GB+44GB for 7 days" pass... plan to buy it for the raya week for video steaming..

i am having "6GB for 30 days" pass which expired in 3rd week of July...

a bit confuse... do u mean it will use as priority below?

1. 3GB from "3+44 for 7 days"
2. 22GB from "3+44 for 7 days"
3. 6GB from "6GB for 30 days"


malakus
post May 28 2019, 01:58 PM

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QUOTE(propusers @ May 28 2019, 01:15 PM)
i dun have answer yet... i have not buy "3GB+44GB for 7 days" pass... plan to buy it for the raya week for video steaming..

i am having "6GB for 30 days" pass which expired in 3rd week of July...

a bit confuse... do u mean it will use as priority below?

1. 3GB from "3+44 for 7 days"
2. 22GB from "3+44 for 7 days"
3. 6GB from "6GB for 30 days"
*
Yes. From my experience in the data consumption is in that order. It will use the 3gb first, then the all day 22GB(the 12am-7am if used during that time) then the 6gb.
audiocool
post May 28 2019, 02:20 PM

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I can't see 30 days option in MU. Waiting....
propusers
post May 28 2019, 09:54 PM

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QUOTE(audiocool @ May 28 2019, 02:20 PM)
I can't see 30 days option in MU. Waiting....
*
6GB for 30 days is not in MU.
it is normal monthly data pass (RM 35)
audiocool
post May 29 2019, 08:19 AM

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QUOTE(propusers @ May 28 2019, 09:54 PM)
6GB for 30 days is not in MU.
it is normal monthly data pass (RM 35)
*
Indeed, i'm referring to MU only. Since hotlink launch free 44gb, i can't the option in MU that for 30 days.

ianrpf
post May 31 2019, 04:08 PM

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Hi guys what happened to the Hotlink monthly pass whereby you pay rm60 for unlimited calls and 8gb data? Can’t seem to find it on my hotlink app
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post Jun 1 2019, 09:36 AM

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QUOTE(ianrpf @ May 31 2019, 04:08 PM)
Hi guys what happened to the Hotlink monthly pass whereby you pay rm60 for unlimited calls and 8gb data? Can’t seem to find it on my hotlink app
*
are you using hotlink 3.0 version?
if yes they already remove the option for rm60 for unlimited calls and 8gb data.
bangwall.gif
ianrpf
post Jun 1 2019, 10:40 AM

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QUOTE(mizutani_jun @ Jun 1 2019, 09:36 AM)
are you using hotlink 3.0 version?
if yes they already remove the option for rm60 for unlimited calls and 8gb data.
bangwall.gif
*
Are there alternatives to the unlimited calls? Not sure what is hotlink 3.0 haha

This post has been edited by ianrpf: Jun 1 2019, 10:41 AM
tkc123
post Jun 2 2019, 04:02 PM

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Hi Maxis,

Why does Hotlink eat my data whenever I make video calls thru Whatsapp & FB Messenger app although I have Non-stop Red Chat & free Facebook 10GB ??
kept
post Jun 4 2019, 09:28 PM

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Hi maxis,

Why i can call and received call, have 4g, full bar signal but cannot access internet? Is is possible because of apn setting?

Quota have 7gb left.

Reset network restart phone several times still same

I am on hotlink flex
anakMY
post Jun 6 2019, 09:16 PM

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QUOTE(mizutani_jun @ Jun 1 2019, 09:36 AM)
are you using hotlink 3.0 version?
if yes they already remove the option for rm60 for unlimited calls and 8gb data.
bangwall.gif
*
QUOTE(ianrpf @ Jun 1 2019, 10:40 AM)
Are there alternatives to the unlimited calls? Not sure what is hotlink 3.0 haha
*
I just realised the unlimited red call plans are Barack. Please check via red apps.
ianrpf
post Jun 6 2019, 09:45 PM

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QUOTE(anakMY @ Jun 6 2019, 09:16 PM)
I just realised the unlimited red call plans are Barack. Please check via red apps.
*
It still deducts my credit for phone calls...I think I should call them up
ikengkai
post Jun 18 2019, 09:13 PM

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lousy service, just to change ownership and walked into centre but couldn't get it done. Wasted my time. Definitely will port out once ownership transfer done.
spreeeee
post Aug 27 2019, 11:20 AM

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for new hotlink user, what hotlinkMu is available? i know diff user seeing diff hotlinkMu, but for NEW user, what likely will be available?
diversity
post Sep 18 2019, 01:41 PM

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For the Unlimited Social, is it possible to abuse it by watching Youtube and videos through the Facebook app?
#Victor
post Oct 1 2019, 01:33 PM

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just to check does Hotlink RED 90/365 have validity? during conversation with a Hotlink CS for a dispute case regarding pay-per-use with accumulate of RM10+ over a month despite not using any mobile data (using in SIM2, primary data is SIM1), CS asked to change to RED plan and subscribe the 365 validity but as far as i know, RED plan does not support 365 validity right?
svchia78
post Oct 1 2019, 04:04 PM

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I know Maxis' website did not include Hotlink plans nor is it stated anywhere in Hotlink's website, but is anyone using eSIM with Hotlink (non-Flex) plans?

The website information may not be updated.
w'lock
post Oct 2 2019, 12:21 AM

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Hi I’m on hotlink fast 3.0
My normal renewal time is middle of the month.
Just asking if I purchase monthly internet pass now will the validity start now or after previous pass expires?
Reason is I want to maximise collection of the reward point. ( gold level get X2 points)
soonwai
post Nov 17 2019, 10:17 AM


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From: KL


Currently I'm using DiGi biGBonus RM28.
Unlimited calls + 4GB + 2GB (3mth Digi user) + biGBonus 30GB + 10GB Music/Video.

Are there any comparable plans to this from Hotlink? Doesn't have to be exactly RM28.

Since I ported my Maxis Postpaid, all my numbers are now DiGi. I feel I should get a number or 2 with other telcos as a backup.

elm0001
post Nov 26 2019, 05:28 PM

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From: Jesse Pinkman's house
hi, is calling 1-800 number free of charge if by using RED plan?
ianBBB@FFF
post Feb 18 2020, 10:46 AM

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Hi, my active date till another 14 days and i'm in low balance and wanted to topup RM5. Will my new active date become 5 days or 19 days?
LostAndFound
post Feb 18 2020, 10:49 AM

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From: UEP Subang Jaya



QUOTE(ianBBB@FFF @ Feb 18 2020, 10:46 AM)
Hi, my active date till another 14 days and i'm in low balance and wanted to topup RM5. Will my new active date become 5 days or 19 days?
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Stay 14 days.
vostro78
post Apr 18 2020, 07:55 AM

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HI,

my prepaid validity until today, inside got rm50, if i purchase hotlinkmu package ( 7 days data plan), willl it extend the validity?

and if i purchase 1 month plan, will it extend another 30days?
LostAndFound
post Apr 18 2020, 09:56 AM

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From: UEP Subang Jaya



QUOTE(vostro78 @ Apr 18 2020, 07:55 AM)
HI,

my prepaid validity until today, inside got rm50, if i purchase hotlinkmu package ( 7 days data plan), willl it extend the validity?

and if i purchase 1 month plan, will it extend another 30days?
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No, validity and plan duration is separate.
Stasis
post Apr 23 2020, 02:49 PM

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Did they change something with validity period recently? Even though my Red Pass lasts for 30 days my validity is expiring way before it!
SleeplessEyes
post Feb 15 2021, 10:46 AM

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QUOTE(#Hotlink @ Aug 3 2018, 04:41 PM)
Hi dedade,

Sorry for the inconvenience. The call forwarding service is only for Maxis postpaid user as of now.

TQ
*
Hotlink / Maxis.
You should not be selfish and not include Call Forwarding and VoLTE to Hotlink Prepaid users.
You should be sorry to your esteemed customers. Not just remain arrogant.

Look at Yoodo - They offer free Call fowarding with conditions that the subscribers must have Call minutes add on.
So please do the same thing - Offer a Call forwarding service and charge "Pay as You Forward"


porkrose
post Feb 15 2021, 04:48 PM

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any good plan now offered?

 

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