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 Maxis Contract

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TSsameer23
post Jan 17 2018, 04:20 PM, updated 8y ago

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Hi All,

My father now using postpaid plan Maxis One 98 with 2 year contract. We take that plan as we don't have any wifi coverage at our area. Now at our area there already have wifi coverage. Now we want to terminate the contract. Is there any other way to settle this without paying penalty?

Maxis
post Jan 17 2018, 04:49 PM

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QUOTE(sameer23 @ Jan 17 2018, 04:20 PM)
Hi All,

My father now using postpaid plan Maxis One 98 with 2 year contract. We take that plan as we don't have any wifi coverage at our area. Now at our area there already have wifi coverage. Now we want to terminate the contract. Is there any other way to settle this without paying penalty?
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Hi sameer23,

Your father may contact us to terminate the service without any penalty as long as the number is currently free from any contract.
For more info. you may advise your father to contact us via call 123 or walk-in directly to any of our nearest Maxis center.

TQ
TSsameer23
post Jan 17 2018, 05:01 PM

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Hi,

I don't think the contract already over. Because he has subscribe to the plan April last year.
realitec
post Jan 18 2018, 07:53 AM

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QUOTE(sameer23 @ Jan 17 2018, 05:01 PM)
Hi,

I don't think the contract already over. Because he has subscribe to the plan April last year.
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Then your dad would need to continue the plan until next year April, only he can cancel without any penalty smile.gif

 

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