Outline ·
[ Standard ] ·
Linear+
Easy TV not working
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FusionXY
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Jan 13 2018, 01:46 PM
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QUOTE(Bstfrk @ Jan 13 2018, 01:43 PM) Hi everyone I am hoping someone can help me with this issue. I've attached a photo of the notice they're giving me. Thanks in advance for the help. Kindly contact EVPAD Customer Service via WeChat. WeChat ID --> ievpad <-- WeChat ID
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FusionXY
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Jan 13 2018, 01:47 PM
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QUOTE(danielSinclair @ Jan 13 2018, 01:45 PM) what is easy TV? an apps or a tv?🤔 EASY TV is an App for EVPAD. Only EVPAD Machine can run this App.
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FusionXY
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Jan 13 2018, 01:52 PM
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QUOTE(Bstfrk @ Jan 13 2018, 01:49 PM) Thank you!! Hopefully they will fix it. You're welcome. How long have you been using this EVPAD TV Box? You can contact the Customer Service via WeChat ievpad or contact your dealer that you purchased from.
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FusionXY
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Jan 13 2018, 02:01 PM
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QUOTE(Bstfrk @ Jan 13 2018, 01:57 PM) I've only used the EVPAD for a month and this is the 2nd time this happened. I did bring it to the dealer but, going back there is just a hassel....so, I figure I'd post it here and see if someone has a fix. You did exchange warranty? Exchange the set within the 1 year warranty period. Maybe you can send by Pos Laju. Thanks.
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FusionXY
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Jan 13 2018, 02:11 PM
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QUOTE(Bstfrk @ Jan 13 2018, 02:07 PM) No exchange. ..he kept my box for a couple days to fix. Not sure what he did but it worked for a few days until today. I think you should ask for exchange. Or you can contact the EVPAD CS on WeChat. See what they do for you. PM me which dealer you bought from. Thanks.
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FusionXY
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Jan 14 2018, 08:44 AM
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QUOTE(Bstfrk @ Jan 14 2018, 04:00 AM) Everything is good now. I've contacted the EVPAD cs on wechat and they resolved the situation. If you ran into any other problems then you may contact the EVPAD CS via WeChat. Have a nice day. Thanks.
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