Easy TV not working
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 Jan 13 2018, 01:43 PM, updated 8y ago
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#1
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Newbie
0 posts Joined: Jan 2018  
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Hi everyone
I am hoping someone can help me with this issue. I've attached a photo of the notice they're giving me. It looks like I need to input a code or something. BTW, I'm using a evpad plus. Thanks in advance for the help. This post has been edited by Bstfrk: Jan 14 2018, 12:55 PM |
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Jan 13 2018, 01:47 PM
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#2
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Newbie
0 posts Joined: Jan 2018
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QUOTE(danielSinclair @ Jan 13 2018, 01:45 AM) what is easy TV? an apps or a tv?🤔 An app for my TV box. |
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Jan 13 2018, 01:49 PM
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#3
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Newbie
0 posts Joined: Jan 2018
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QUOTE(FusionXY @ Jan 13 2018, 01:46 AM) Kindly contact EVPAD Customer Service via WeChat. Thank you!! Hopefully they will fix it.WeChat ID --> ievpad <-- WeChat ID |
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Jan 13 2018, 01:57 PM
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#4
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Newbie
0 posts Joined: Jan 2018
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QUOTE(FusionXY @ Jan 13 2018, 01:52 AM) You're welcome. I've only used the EVPAD for a month and this is the 2nd time this happened. I did bring it to the dealer but, going back there is just a hassel....so, I figure I'd post it here and see if someone has a fix.How long have you been using this EVPAD TV Box? You can contact the Customer Service via WeChat ievpad or contact your dealer that you purchased from. |
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Jan 13 2018, 02:07 PM
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#5
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Newbie
0 posts Joined: Jan 2018
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QUOTE(FusionXY @ Jan 13 2018, 02:01 AM) You did exchange warranty? No exchange. ..he kept my box for a couple days to fix. Not sure what he did but it worked for a few days until today.Exchange the set within the 1 year warranty period. Maybe you can send by Pos Laju. Thanks. |
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Jan 14 2018, 04:00 AM
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#6
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Newbie
0 posts Joined: Jan 2018
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QUOTE(OCMAX @ Jan 13 2018, 02:49 AM) Nothing wrong with the box. make sure your unit is bought from Malaysia Authorized dealer. Everything is good now. I've contacted the EVPAD cs on wechat and they resolved the situation.These message is normal if you this is your first time you bought the box. They has to verify your Mac address to enable your used for EasyTV app. My Evpad plus about 2 months old. Haven't face this problem before. note: If your unit mac address being Blocked by Evpad it will show as per the pic SERVICE BLOCKED |
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