At least it's at the facility. Worse come to worse you can actually go to the branch and pick it up yourself. As for mine...

25 Dec 2017, 01:13:11 PM Item en route to MYKULA
25 Dec 2017, 09:48:04 AM Clearance by Postal for customs inspection (Import) MYKULA
25 Dec 2017, 09:47:04 AM Item arrived at MYKULA
18 Dec 2017, 03:32:00 AM Item en route to MALAYSIA

After that, nothing. Nobody knows where it is after Christmas.