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 Apple iPhone battery replacement program, for iPhone 6 and later

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coolguy99
post Oct 5 2018, 10:59 AM

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QUOTE(faiz5688 @ Oct 5 2018, 09:56 AM)
is there any warranty for refurb unit
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There is no warranty as far as I can remember.
coolguy99
post Oct 5 2018, 01:21 PM

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QUOTE(StarPrimo @ Oct 5 2018, 01:15 PM)
Possible to decline replacement of iPhones & get your own phone back?
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Yes you can. But that also means your phone is prone to additional risk as it is already swollen
coolguy99
post Oct 9 2018, 09:24 AM

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QUOTE(yed @ Oct 9 2018, 07:59 AM)
Guys...does this battery replacement program includes non MY set?
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Yes mine was an sg set they replaced for me abyway
coolguy99
post Oct 9 2018, 01:20 PM

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QUOTE(andydavids @ Oct 9 2018, 10:14 AM)
Hi

May I know what is the battery percentage after replacement? 100?

This is because upon completion of replacement, my battery % is about the same when I hand to them. (-5%)

However, battery health is showing 100%

Thanks
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Most importantly the battery health should be 100%. That is what matters.
coolguy99
post Oct 12 2018, 03:23 PM

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QUOTE(ryukick @ Oct 12 2018, 10:20 AM)
I have the same question as well - my IPX is at 89% currently . Wondering if anyone has changed it as well....mine is SG set though but I would think should be able to change in MY
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Yes able to change in MY. Mine is at 88% and I plan to change it by year end
coolguy99
post Oct 16 2018, 06:47 PM

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QUOTE(yed @ Oct 16 2018, 06:12 PM)
Just change for my 6s plus..RM121 to be exact
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They will wipe your phone right?
coolguy99
post Oct 17 2018, 10:32 AM

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QUOTE(attw @ Oct 17 2018, 07:44 AM)
Isn't the box just a plain white one though? smile.gif
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I don’t think they will give you the box. In my case they just gave me the phone, when I ask for the box they say the box will be returned to Apple hence they couldn’t give it to me.
coolguy99
post Oct 18 2018, 10:04 AM

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QUOTE(Mackiddo @ Oct 18 2018, 12:42 AM)
you didn’t get doesnt mean apple don’t have. box with new serial number label pasted at the side.
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I just shared my experience with machines klcc. Maybe they have different protocol across different service centre this I am not sure.
coolguy99
post Oct 20 2018, 11:52 AM

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QUOTE(Takashi1978 @ Oct 20 2018, 09:18 AM)
Went to Mid Valley Machines service center yesterday.
Went in on 910am and was 4th in line.

Was told 4-5hrs to complete the batt change.
But then after 1.5hrs got the email that job is done.

They pealed off my screen protector, and updated to IOS12.01 for me.
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I still don't quite get it why is it that they have to peel off the screen protector?
coolguy99
post Oct 25 2018, 09:36 AM

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QUOTE(hafiez @ Oct 25 2018, 01:05 AM)
Went to Machines to participate in Battery Replacement programme. End up got 1 to 1 phone replacement for free.

The technician found out my phone having battery swollen problem. Got it replaced after few biz days.

IPhone 7 btw. Upon checking the new serial number, i received 1 year part n services warranty (something like that), incl 90 days warranty by Machines.

Originally my phone warranty already ended on Apr18.

happy.gif
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Yes I got my replacement too using the same way.
coolguy99
post Oct 26 2018, 12:30 PM

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QUOTE(surefire v LED @ Oct 26 2018, 10:49 AM)
Thanks - looks like mine also need replacement even though not swelling yet.
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Just take advantage on the promo before the end of the year.
coolguy99
post Oct 30 2018, 11:48 PM

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QUOTE(kmrdeva @ Oct 29 2018, 01:55 PM)
I took my old ip6 to the Switch service center (Tanjung Tokong, Penang) last weekend. Had them take a look at it and they told me that the battery was indeed bloated and the top shell of the phone was pushed out of the frame.

Was informed that it'll cost RM480 for me to get a replacement unit.

30 mins later, things went downhill. The tech discovered that the back metal shell was bent a bit (i.e. phone wasn't flat) and this made me ineligible for the RM480 offer.

Oh well. Will take the phone to a 3rd party repairer this evening.

Will decide later whether to go ahead with repair or to just buy a new phone for my son.
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You aren't eligible for the RM199 replacement offer? My ip6 battery was bloated too and they offered a replacement unit for RM199. This was at Machines though.
coolguy99
post Oct 30 2018, 11:54 PM

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QUOTE(kmrdeva @ Oct 30 2018, 11:53 PM)
My ip6 was replacement unit from Switch, I think I got this unit in 2017.

The back is bent a bit already. Wasn't offered any RM199 replacement.
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Maybe try an official Apple service centre and see what they say? I am not sure if Switch is one of their Official Service Centres, still, doesn't hurt to try your luck.
coolguy99
post Oct 31 2018, 08:39 AM

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QUOTE(attw @ Oct 31 2018, 08:18 AM)
[attachmentid=10092861]

Did anyone catch the bottom part? iOS 12.1 will display if your battery is genuine or not smile.gif
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That’s a good catch. Missed this out
coolguy99
post Nov 1 2018, 09:00 AM

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QUOTE(janson_kaniaz @ Nov 1 2018, 08:25 AM)
Just curious, when they replace the battery will they give a temporary phone for 2-3 hours until their job is completed? Otherwise how to notify us the job is completed? Or are we supposed to stay there for them to finish the job?
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No there isn’t any replacement phone. They will notify you by sms (my case) when the phone is ready for pickup.
coolguy99
post Nov 1 2018, 10:47 PM

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QUOTE(attw @ Nov 1 2018, 10:12 PM)
This probably sounds repetitive but anyone here has changed the battery for your iPhone X?
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Is it possible? iPhone X is still kinda new.
coolguy99
post Nov 2 2018, 01:14 PM

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QUOTE(ahmy @ Nov 2 2018, 10:55 AM)
My SE battery capacity is on 81%. Should i wait for less than 80% or just can straight go change the battery? Anyone have replace their battery in penang?
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Don’t wait till the last minute. I would recommend you to replace it now as we are nearing the end of the promotion period.
coolguy99
post Nov 4 2018, 08:21 PM

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QUOTE(christcwl9 @ Nov 4 2018, 12:27 PM)
So i think better i wipe out all of my personal info (Do a backup using itunes) before sending it in  hmm.gif
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I plan to do so too for my iphone 7. I previously had a iPhone 6 replaced and I did the phone wipe on the spot, didn’t feel all too comfortable with it.
coolguy99
post Nov 5 2018, 08:15 AM

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QUOTE(attw @ Nov 5 2018, 06:52 AM)
Did you leave your SIM card inside, or will they eject it and pass it back to you for safe keeping?
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Yes they did.

QUOTE(stinky @ Nov 5 2018, 08:12 AM)
Hi, do I need to register or make an appointment for battery change?
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I believe so as this is the instruction given. I was wondering if they accept walk ins though?
coolguy99
post Nov 5 2018, 05:58 PM

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QUOTE(slack3r @ Nov 5 2018, 09:09 AM)
No need setup appointment
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Machines klcc is by appointment only, no walk ins are allowed. If possible just go to the ones with appointments, else be prepared for long wait

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