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Apple iPhone battery replacement program, for iPhone 6 and later
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attw
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 Oct 1 2018, 07:01 AM
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QUOTE(G-17 @ Oct 1 2018, 01:08 AM) Need to get the battery in my mom's old iPhone 6 replaced. She says it's showing 79% in that battery diagnostics screen. Problem is, I see all the RM$129 offers from Switch and Machines have KL service centres only, and we are based in Johor. So I can't bring it to a Switch or Machines outlet in JB? Edit: According to this article I found via Googling, There seems to only one authorized Switch outlet for the program (no Machines listed) in JB, and that outlet is damn far from where my mom lives. Can't we just go to any Switch outlet? Try the Mac City @ KSL Mall bro. Heard they can change it as well. |
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G-17
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Oct 1 2018, 07:18 AM
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QUOTE(attw @ Oct 1 2018, 07:01 AM) Try the Mac City @ KSL Mall bro. Heard they can change it as well. Thanks boss. Will call them first. |
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ephunk
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Oct 1 2018, 11:20 AM
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Getting Started
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QUOTE(cucubud @ Sep 29 2018, 02:06 PM) iPhone 6S got one batch involved in battery recall program. Which batch involved in recall program? |
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cucubud
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Oct 1 2018, 11:42 AM
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QUOTE(ephunk @ Oct 1 2018, 11:20 AM) Which batch involved in recall program? |
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mrcg
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Oct 2 2018, 02:39 PM
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Getting Started
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QUOTE(Lego Warfare @ Sep 20 2018, 06:43 PM) Just came back from Machines, so my battery was bloated. Only option they give is pay RM199 for a new iPhone 6S. Not bad I guess... is that normal?..i sent my 6s plus today also to machines then suddenly they say battery bloated so can not just replace the battery but whole phone for rm 199...so any idea if this is a recall or what? because at the same time some other customer with 6s also have the same issue cannot replace the battery to change the phone too..and furthermore, the technician says the replacement unit will come from singapore |
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coolguy99
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Oct 2 2018, 07:41 PM
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QUOTE(mrcg @ Oct 2 2018, 02:39 PM) is that normal?..i sent my 6s plus today also to machines then suddenly they say battery bloated so can not just replace the battery but whole phone for rm 199...so any idea if this is a recall or what? because at the same time some other customer with 6s also have the same issue cannot replace the battery to change the phone too..and furthermore, the technician says the replacement unit will come from singapore Yeah I faced the same issue too, they gave me a refurbished unit though, although they claimed that it is a 'new' unit, I looked up the IMEI number and found that it is actually not. |
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attw
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Oct 3 2018, 06:44 AM
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QUOTE(mrcg @ Oct 2 2018, 02:39 PM) is that normal?..i sent my 6s plus today also to machines then suddenly they say battery bloated so can not just replace the battery but whole phone for rm 199...so any idea if this is a recall or what? because at the same time some other customer with 6s also have the same issue cannot replace the battery to change the phone too..and furthermore, the technician says the replacement unit will come from singapore Ok la, you get a refurbished phone for RM 199  |
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nutricia
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Oct 3 2018, 02:56 PM
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Getting Started
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For those who has replace battery for 6 plus any significant improvement in performance beside longer battery life?
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mrcg
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Oct 3 2018, 04:47 PM
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Getting Started
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QUOTE(coolguy99 @ Oct 2 2018, 07:41 PM) Yeah I faced the same issue too, they gave me a refurbished unit though, although they claimed that it is a 'new' unit, I looked up the IMEI number and found that it is actually not. QUOTE(attw @ Oct 3 2018, 06:44 AM) Ok la, you get a refurbished phone for RM 199 my speculation is the Apple is no longer have enough spare batteries at the moment, i.e..almost the end of promo replacement excise date therefore they no longer restock the batteries.. if my speculation are true then they only will replace the battery on very bad condition iphone/ the good condition phones will be replaced with refurbish units thus saving to them in term of new battery cost and labor..just my 2cent++ |
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mrcg
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Oct 3 2018, 04:55 PM
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Getting Started
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QUOTE(attw @ Oct 3 2018, 06:44 AM) Ok la, you get a refurbished phone for RM 199 yeahhh im thinking that too..my unit is 3 years old already with scratches at the charging port..considering im getting almost a new phone is not bad at all..at least it can hold for another 3 years before im getting the 'old' iphone xs max later at much cheaper price.. |
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attw
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Oct 4 2018, 06:37 AM
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QUOTE(mrcg @ Oct 3 2018, 04:55 PM) yeahhh im thinking that too..my unit is 3 years old already with scratches at the charging port..considering im getting almost a new phone is not bad at all..at least it can hold for another 3 years before im getting the 'old' iphone xs max later at much cheaper price.. Hmm.. iPhone 6S as well? You could try and see if they replace the battery or give you a refurbished phone instead. If it's the latter, then maybe the theory that the batteries are finished is true This post has been edited by attw: Oct 4 2018, 06:38 AM |
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StarPrimo
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Oct 4 2018, 09:33 AM
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QUOTE(attw @ Oct 4 2018, 06:37 AM) Hmm.. iPhone 6S as well? You could try and see if they replace the battery or give you a refurbished phone instead. If it's the latter, then maybe the theory that the batteries are finished is true Then should be ‘ IPhone Battery Replacement Program’ !  |
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attw
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Oct 5 2018, 06:41 AM
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QUOTE(StarPrimo @ Oct 4 2018, 09:33 AM) Then should be ‘ IPhone Battery Replacement Program’ ! I think it's just happening for 6S, no stories about other models getting replaced, hahaha... |
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coolguy99
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Oct 5 2018, 09:42 AM
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QUOTE(attw @ Oct 5 2018, 06:41 AM) I think it's just happening for 6S, no stories about other models getting replaced, hahaha... I just replaced my ip6! |
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attw
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Oct 5 2018, 09:49 AM
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QUOTE(coolguy99 @ Oct 5 2018, 09:42 AM) Also changed to a refurbished one instead of replacing your battery? |
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coolguy99
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Oct 5 2018, 09:49 AM
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QUOTE(attw @ Oct 5 2018, 09:49 AM) Also changed to a refurbished one instead of replacing your battery? Yes they gave me a refurb unit for RM199. |
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faiz5688
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Oct 5 2018, 09:56 AM
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Getting Started
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QUOTE(coolguy99 @ Oct 5 2018, 09:49 AM) Yes they gave me a refurb unit for RM199. is there any warranty for refurb unit |
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attw
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Oct 5 2018, 10:08 AM
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QUOTE(coolguy99 @ Oct 5 2018, 09:49 AM) Yes they gave me a refurb unit for RM199. Nice, heh heh. Anymore 6 or 6S owners getting refurbished phones as well when you bring in your batteries for change?  |
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coolguy99
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Oct 5 2018, 10:59 AM
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QUOTE(faiz5688 @ Oct 5 2018, 09:56 AM) is there any warranty for refurb unit There is no warranty as far as I can remember. |
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StarPrimo
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Oct 5 2018, 01:15 PM
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QUOTE(attw @ Oct 5 2018, 06:41 AM) I think it's just happening for 6S, no stories about other models getting replaced, hahaha... QUOTE(coolguy99 @ Oct 5 2018, 09:42 AM) Possible to decline replacement of iPhones & get your own phone back? |
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