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> [SUDDEN DEATH] Edifier C3 (PC Audio)

seanlimys
post Dec 30 2017, 06:03 PM, updated 5 months ago

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HI,

I need advice from experts here. I have an Edifier C3 which became malfunction all of a sudden though I changed the audio cable and power cable. There was no abnormal signals or lights on the amplifier. Would like to know what is the sudden cause of death. Please assist. Thank you very much in advance.
ktek
post Jan 1 2018, 10:34 AM

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heatsink /casing hot or not? probably the control thing spoil
seanlimys
post Jan 1 2018, 05:16 PM

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QUOTE(ktek @ Jan 1 2018, 10:34 AM)
heatsink /casing hot or not? probably the control thing spoil
*
dun tink so.. control? i used both the knob and remote, cant work either
seanlimys
post Jan 1 2018, 05:16 PM

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i do feel slight minor vibration when switched on
ktek
post Jan 1 2018, 05:44 PM

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if the control is not spoil. u can lisren from earphone out.
else is no sound from everywhere
Edifier
post Jan 2 2018, 01:37 PM

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QUOTE(seanlimys @ Dec 30 2017, 06:03 PM)
HI,

I need advice from experts here. I have an Edifier C3 which became malfunction all of a sudden though I changed the audio cable and power cable. There was no abnormal signals or lights on the amplifier. Would like to know what is the sudden cause of death. Please assist. Thank you very much in advance.
*
Suspect some components failed to work, you can send to us for repair.
kevinlim001
post Jan 2 2018, 01:57 PM

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QUOTE(Edifier @ Jan 2 2018, 01:37 PM)
Suspect some components failed to work, you can send to us for repair.
*
my C3 amp button also not responsive. Can i send in the amp for repair? Do you have any authorize dealer at Johor Bahru?
Edifier
post Jan 2 2018, 02:41 PM

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QUOTE(kevinlim001 @ Jan 2 2018, 01:57 PM)
my C3 amp button also not responsive. Can i send in the amp for repair? Do you have any authorize dealer at Johor Bahru?
*
Sorry, for repair you need to courier to Inter-Asia.
Please contact us @ 03-78804001 if you need assist.
kevinlim001
post Jan 3 2018, 11:28 AM

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QUOTE(Edifier @ Jan 2 2018, 02:41 PM)
Sorry, for repair you need to courier to Inter-Asia.
Please contact us @ 03-78804001 if you need assist.
*
after repair do i need to go n collect or it will bec courier back to me?
Edifier
post Jan 3 2018, 05:58 PM

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QUOTE(kevinlim001 @ Jan 3 2018, 11:28 AM)
after repair do i need to go n collect or it will bec courier back to me?
*
We can courier it back to you but you need to bear the courier charge.
seanlimys
post Jan 11 2018, 10:46 AM

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QUOTE(Edifier @ Jan 2 2018, 02:41 PM)
Sorry, for repair you need to courier to Inter-Asia.
Please contact us @ 03-78804001 if you need assist.
*
how long will it take to repair? does it come with warranty after repair?
Edifier
post Jan 11 2018, 02:25 PM

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QUOTE(seanlimys @ Jan 11 2018, 10:46 AM)
how long will it take to repair? does it come with warranty after repair?
*
It will take around 7 working days to fix.
We will provide 3 months warranty.
seanlimys
post Jan 13 2018, 08:00 AM

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QUOTE(Edifier @ Jan 11 2018, 02:25 PM)
It will take around 7 working days to fix.
We will provide 3 months warranty.
*
thank you, i m an outstation customer. can you give me a contact or email so that i can refer to? thank you
Edifier
post Jan 13 2018, 08:11 AM

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QUOTE(seanlimys @ Jan 13 2018, 08:00 AM)
thank you, i m an outstation customer. can you give me a contact or email so that i can refer to? thank you
*
You can contact us @ 03-78804001 or email to us @ info@inter-asia.com.my

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