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> Lazada Discussion V26 | #BuyNowOrWait2018, lalalaxx.com | pricecampers.com

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syukaro
post Mar 20 2018, 05:28 PM

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QUOTE(JonSpark @ Mar 20 2018, 05:26 PM)
Well fuck my life.... My Asus monitor lost in transit, now LAZADA wanna refund me

How long does the refund process take? Paid using Lazada CIMB Prepaid Mastercard.
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10-15 days. lol

looks like this month lazada service is shit. another colleague of mine got her tv but the screen has black line.
syukaro
post Mar 20 2018, 05:51 PM

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lazada's new low. send a tv labeled "customer cancel". lol. bravo
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syukaro
post Mar 20 2018, 06:12 PM

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QUOTE(waisang @ Mar 20 2018, 06:08 PM)
It is really suck for the Skynet delivery, i have lost my parcel on their hand too,
The thing was Lazada took extremely long proceed to do the follow-up for the investigation,
And refund process took up 2 weeks,

The question there are many missing parcel incidents happened on Skynet,
Why Lazada still using this logistics service?
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if the parcel is fullfilled by lazada then it will be send by lex. my colleague lost parcel was sent by watson malaysia
syukaro
post Mar 20 2018, 07:30 PM

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QUOTE(OwlsHeart @ Mar 20 2018, 07:08 PM)
cheap service i guess. Also,each courier has their bad and good all depending on areas. In my area, poslaju and skynet are good, i have no probs with them. But gdex.. idk how many times i had to rush them to deliver my items that had no update at all. They won't throw the whole basket of good eggs if only a portion were rotten.
What i think they need to do is be more attentive for courier choice in certain areas. Like Town X majority problem is skynet,so they avoid using skynet for Town X. Or better yet give customer option to choose their preferred courier during checkout
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dont know why they're so hell bent on expanding their own lex courier. with normal courier, if your item cant be delivered, they will just left a note and ask you to collect within a certain time frame at their local branch. you find a suitable time to collect. end of story. with lex, they always came from their main factory. if they try to deliver 2 times and failed, they will simply cancel the order and process refund. if the driver is incompetent like the one handling my colleague's item, cant find a simple address, then they will mark it as fail to deliver. all the hassle for nothing. jack ma used to say they try to empower small business instead of handling everything themselves, maybe he should try to apply this to lazada too. strike a better deal with local courier, help them increase work force to handle more load and cancel their own shitty delivery service.
syukaro
post Mar 21 2018, 07:49 AM

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QUOTE(shirohamada @ Mar 21 2018, 06:22 AM)
looks unopened.
what's the problem?
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it was opened and checked.. the tv has problem. my colleague just sealed it back preparing to return
syukaro
post Mar 21 2018, 08:02 AM

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QUOTE(theng168 @ Mar 21 2018, 07:51 AM)
Then what's the problem with customer cancel, lazada's new low?
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my colleague blur as hell and accept an obviously customer reject unit. the box looks abit old and not sealed properly

QUOTE(shirohamada @ Mar 21 2018, 07:54 AM)
i see.

get a sony next time.  whistling.gif
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whatever brand, if i buy tv will surely go to an electrical store.. returning a tv is such a hassle
syukaro
post Mar 21 2018, 08:11 AM

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QUOTE(shirohamada @ Mar 21 2018, 08:05 AM)
can't drop it by pos malaysia?
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not sure, i'll let my colleague handle it herself. deal with lazada too many times d this month. dry.gif nowadays if small purchase i will look to shopee first.
syukaro
post Mar 21 2018, 08:27 AM

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QUOTE(Positron @ Mar 21 2018, 08:15 AM)
Is shoppee cheaper?
May Is due to the fact that I am buying from lazada since 3 years ago..
Every single item I bought from lazada,
less than my 10 fingers are the amount of items I bought from retail store..

Maybe i should try shoppee..

I heard it is more a hassle compared to lazada, shipping fees?

So far in my 3 years with lazada, only one item out of 300 items delivered to wrong addresss..
Currently very pleased with lazada..

rclxm9.gif
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depends. i compare both, but shopee is like a mini taobao.. can find alot of china stuff there.
if item more than rm100, lazada is better coz got voucher usually and cashback
i only deal with shopee cs once, i bought a belt and seller send me wrong size. i confirm receive the order before checking item, seller ignore my messages.
i contact their cs and few days later full amount refund directly through bank transfer. they warn me next time must confirm everything is fine before clicking received.
(i am used to taobao where you still can apply for after sales even if you already confirm receive)

what i like about shopee personally is they seems to always use poslaju, which is convenient to me because both of pos laju local branch is near to my office.
i still check both religiously before buying anything though. whistling.gif

This post has been edited by syukaro: Mar 21 2018, 08:28 AM
syukaro
post Mar 21 2018, 08:33 AM

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QUOTE(bryan_x00 @ Mar 21 2018, 08:16 AM)
Can ask for reverse pick up for bulky items.
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QUOTE(theng168 @ Mar 21 2018, 08:20 AM)
i see. mean other customer returned and then LZD sent to your friend.
keyword: herself.

Btw, can request LZD come and collect, as this is big item.
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thanks for the tip. will alert my colleague about this

QUOTE(SuperSperm @ Mar 21 2018, 08:22 AM)
Can we reject immediately to delivery guy if the package has problem?

What reason to give, will delivery ppl accept without questions or must argue or justify?
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not sure. they probably will just mark fail to deliver

QUOTE(Theoutspokenguy @ Mar 21 2018, 08:28 AM)
I buy item 1k to 5k online no issue. The keywords here are to buy from a reputated seller with high rating not which the cheapest of all.
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agree with you.
syukaro
post Mar 21 2018, 08:37 AM

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QUOTE(Theoutspokenguy @ Mar 21 2018, 08:33 AM)
I got cheated once by shopee. Their system not as good as lazada.
If item below 50 I use shopee above 50 I use lazada, 11street qoo10

Shoppe system not like lazada shipping they will sms and email you, delivered will also sms and email you

If u are not at home they will call you and if fail their automated will call you..

Shopee only notify through app if u didn't monitor it eventually it will just release to seller
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how cheated? send wrong item or?
no sms and email, but even if overseas item will update status from china until here.
lazada (lex) will not always call though.
syukaro
post Mar 21 2018, 08:38 AM

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QUOTE(Positron @ Mar 21 2018, 08:33 AM)
So far to date the best experience  I had is that i ordered a Samsung S7 edge from one of a reputable seller via COD..

The postlaju arrived.. 

Strange..

I felt strange because postlaju will not collect any money via COD or any payment...

They are not allowed to ..
So the postlaju hand me the parcel,

I am about to take my 2.5k cash, to hand to him..

And suddenly, he said paid already..

I was like shocked because when I felt the parcel I am certain it is the smartphone..

And I said oh okay..

Went home, and OMFG...
Indeed it was a brand new sealed Malaysian set Samsung Galaxy S7 edge..

thumbup.gif  thumbup.gif  thumbup.gif  thumbup.gif  thumbup.gif  thumbup.gif  thumbup.gif
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then how u pay at the end? whistling.gif

syukaro
post Mar 21 2018, 08:47 AM

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QUOTE(Positron @ Mar 21 2018, 08:39 AM)
Well...

whistling.gif  whistling.gif  whistling.gif
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pm reputable seller whistling.gif whistling.gif

QUOTE(Theoutspokenguy @ Mar 21 2018, 08:41 AM)
They chase me a few times then later their automated system called me to arrange another delivery time.

Shopee item was delivered to someone else I do not know. Shopee ask me to settle with seller at the end seller said delivered so shopee cs wasn't helpful enough.

Lazada I ordered pvc wallpaper from taobao but only 3 delivered. I complaint on Sunday on Monday someone called me to follow up, yesterday someone email from cross border team.

Their follow up is quite good at least some action is taken. Now waiting for them to revert.
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yea. at least lazada will follow up. sweat.gif
syukaro
post Mar 21 2018, 10:33 AM

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QUOTE(enhao1025 @ Mar 21 2018, 10:30 AM)
Any voucher available for me to purchase a mobile phone costs 899 to maximize my saving(many voucher include LZVDEV10 no working)
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11st 10% max rm80 coupon
syukaro
post Mar 21 2018, 10:59 AM

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QUOTE(filage @ Mar 21 2018, 10:55 AM)
I check my account but no suh coupon given.

Need to create many accounts to get more chances get it?
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not sure. few of my accs have them but its all created when 11st just started
syukaro
post Mar 21 2018, 05:23 PM

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QUOTE(filage @ Mar 21 2018, 04:54 PM)
Live chat ask why lzvgen10 not working, she ask me where i got this code..
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little did you know lady..

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syukaro
post Mar 21 2018, 06:44 PM

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lol 9k
syukaro
post Mar 21 2018, 06:51 PM

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dat 2b usd alibaba invest in lesapda got put to great use lmao

This post has been edited by syukaro: Mar 21 2018, 06:54 PM
syukaro
post Mar 21 2018, 06:58 PM

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Mar 21 2018, 07:06 PM
This post has been deleted by NightFelix because: We Are Sorry, Your Value Had To Be Removed!


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