hi #hotlink,

i too facing same issue as aboves kena charge many rm0.1 for gprs data since 28 dec 2017, i'm using sony z1 with android 5.1. so, seems this is not a isolated case for iphone user. but what i'm not satisfied is, while i do complain to your hotline123 and your cs keeps telling my it's my phone problem, 1 asked me to stop gprs service for the number, 1 asked me to change my phone or change the plan!!?

most of my environment having wifi and i'm very sure i never switch my phone's data on and even none a chance for "accidentally switch on" as i didnot put a shortcut for it. i never changed my internet connection setting since very long ago but something is wrong since 28 dec 2017.

kindly please treat this issue seriously unless you are chasing us out from our current plan at this lousy way.




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