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 Went to lowyat claim warranty but use back old box

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TSIce BabY
post Dec 15 2017, 12:10 AM, updated 7y ago

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I went to lowyat and claim warranty, they gave me old box and new item in the box and new receipt. Is like this? Bcoz the box diff seriel from receipt and item.
Mr.7
post Dec 15 2017, 06:47 AM

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They are suppose to exchange with a brand new sealed box. What hardware is it?
TSIce BabY
post Dec 15 2017, 08:52 AM

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QUOTE(Mr.7 @ Dec 15 2017, 06:47 AM)
They are suppose to exchange with a brand new sealed box. What hardware is it?
*
It’s a graphic card, i also thought the same.. hmm.. something fishy?
zenpower41
post Dec 15 2017, 08:58 AM

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Maybe they ran out of boxes or something hahah
Left4Dead2
post Dec 15 2017, 09:11 AM

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Most important is the part is good order, most people will throw away the box and not necessary in claiming warranty in future
TSIce BabY
post Dec 15 2017, 09:43 AM

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QUOTE(Left4Dead2 @ Dec 15 2017, 09:11 AM)
Most important is the part is good order, most people will throw away the box and not necessary in claiming warranty in future
*
I use for mining, the hashrate for my current new asus strix rx580 only 17mh/s! Damn! Last unit before warranty is 20mh/s.. what wrong with this brand a?
TSIce BabY
post Dec 15 2017, 09:44 AM

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QUOTE(Left4Dead2 @ Dec 15 2017, 09:11 AM)
Most important is the part is good order, most people will throw away the box and not necessary in claiming warranty in future
*
Not sure is good or not because it seems like performance worst than last unit..

Satori 14118a
post Dec 15 2017, 09:48 AM

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QUOTE(Ice BabY @ Dec 15 2017, 08:52 AM)
It’s a graphic card, i also thought the same.. hmm.. something fishy?
*
RMA not the same as 1 to 1 exchange.
Left4Dead2
post Dec 15 2017, 09:50 AM

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Hor hor, no wonder lah u use it as mining , people may give back u mining card as well

No vendor also do alot mining activity and sales, most likely poor units

How much u mine already, rich liao ? I dont know mining and miss the train
TristanX
post Dec 15 2017, 10:31 AM

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QUOTE(Ice BabY @ Dec 15 2017, 09:43 AM)
I use for mining, the hashrate for my current new asus strix rx580 only 17mh/s! Damn! Last unit before warranty is 20mh/s.. what wrong with this brand a?
*
If Ethereum is the one you are mining, it could be the difficulty. AMD cards sucks at higher difficulty except R9 390 levels and HBM cards.

https://www.techspot.com/article/1438-ether...-gpu-benchmark/
TSIce BabY
post Dec 15 2017, 10:57 AM

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QUOTE(TristanX @ Dec 15 2017, 10:31 AM)
If Ethereum is the one you are mining, it could be the difficulty. AMD cards sucks at higher difficulty except R9 390 levels and HBM cards.

https://www.techspot.com/article/1438-ether...-gpu-benchmark/
*
My frn use 1060 n 1070 hashrate 22,27.. meand nvidia much better? He dint mod too..
TristanX
post Dec 15 2017, 11:02 AM

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QUOTE(Ice BabY @ Dec 15 2017, 10:57 AM)
My frn use 1060 n 1070 hashrate 22,27.. meand nvidia much better? He dint mod too..
*
Yeah, higher difficulty leans towards Nvidia. Unless AMD fixes it with the drivers.
TSIce BabY
post Dec 15 2017, 11:55 AM

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QUOTE(TristanX @ Dec 15 2017, 10:31 AM)
If Ethereum is the one you are mining, it could be the difficulty. AMD cards sucks at higher difficulty except R9 390 levels and HBM cards.

https://www.techspot.com/article/1438-ether...-gpu-benchmark/
*
Other than eth what amd best to mine? I try see same hashrate or not..
TristanX
post Dec 15 2017, 01:19 PM

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QUOTE(Ice BabY @ Dec 15 2017, 11:55 AM)
Other than eth what amd best to mine? I try see same hashrate or not..
*
Try asking here.

https://forum.lowyat.net/topic/4331368/+2020

Or you can wait for Nicehash return.

dragonteoh
post Dec 18 2017, 10:51 AM

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is like that, when they warranty, they only send the hardware not the whole box.

while hardware warranty center (NOT THE SELLER's Warranty Centre) want fast, they will swap the card only if fixing that thing need long time.
However, the important part is the receipt. Make sure the receipt got mention replace with new S/N : xxxxxx

or they have record in the system.
Keep your purchase receipt and warranty receipt together for future claims

This post has been edited by dragonteoh: Dec 18 2017, 12:03 PM
chenhui87
post Dec 18 2017, 11:43 AM

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it is RMA bro, not 1 to 1 exchange.
Last time I RMA my GTX570 and get a GTX660 TI back....
they use back my GTX570 box to me.
abubin
post Dec 18 2017, 11:55 AM

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Box is not important as it is not needed for warranty. As long as the card they gave you is what it says. Good enough. Who the heck cares about box?

It's like you buy KFC but they gave you McD box. You ate the KFC, it looks like KFC, smells like KFC and taste like KFC. After eating it, the box is bothering you? Come on man.

 

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