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 Grab Driver Discussion V4, Info and FAQ

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Defallen
post Dec 13 2017, 10:47 PM

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QUOTE(garenmusta @ Dec 13 2017, 10:43 PM)
Sifu I wanna ask... there was a day when I had to do record breaking cancellation.. 40+% because there were too many weirdos making booking without show up. Is there any avenue to reduce cancellation rate other than fetching more people?

Also... in order to hit hourly incentives.. do they count by completed trips or by the timing of pickup?

Thanks!!
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The time (hour) you accept the request.
Defallen
post Dec 14 2017, 04:32 PM

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QUOTE(skylinelover @ Dec 14 2017, 03:51 PM)
Haha redeemed the 5x card and dang i avoided tissue box and end up with mineral water and biscuits๐Ÿ˜„๐Ÿ˜„๐Ÿ˜ƒ๐Ÿ˜ƒ
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I knew what number I was getting, just didn't know that number is tissue box. FML. doh.gif
Defallen
post Dec 14 2017, 10:03 PM

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QUOTE(willemng @ Dec 14 2017, 09:35 PM)
I got tissue box,  lemonade and biscuits.

The crew told me no5 is da best but bo liao.
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Yeah, and I purposely go pick 1 bangwall.gif
Defallen
post Dec 15 2017, 11:38 AM

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QUOTE(yhtan @ Dec 15 2017, 10:43 AM)
I compare it with my excelsheet, the figure doesn't tally at all rclxub.gif

If Grab staff reading this, go amend that and send a copy of PDF to our email or at least we able to save it. If not there is no point showing in phone at all.
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Hmm... I just open with "Drive/Google PDF viewer", and direct backup to Google Drive.
Email copy is good too. Or a site where we can view in details/download like what Uber did.
Defallen
post Dec 15 2017, 03:55 PM

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QUOTE(crixalisrox @ Dec 15 2017, 03:42 PM)
Is it just me or the app got problem , incentive show 0 trip wei
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Happen yesterday 6PM slot (Penang) as pointed out by Henry Chiah. But seems to be updated after, still better be safe and note it down.
Defallen
post Dec 16 2017, 05:50 PM

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QUOTE(WhiteWing @ Dec 16 2017, 05:48 PM)
Oops. Didn't censor my name..Habis leaw.. laugh.gif
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Hailat liao!
Defallen
post Dec 20 2017, 10:38 PM

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QUOTE(santa_cruz @ Dec 20 2017, 04:05 PM)
The driver most probably doing his 50 trips before joining premium class.
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No Premium in Penang sad.gif
I too saw a month old Accord doing e-Hailing in Queensbaymall.

QUOTE(flyingteeku @ Dec 20 2017, 07:58 PM)
Even I drive as grab abang sado, make average 150 trips per week, incentives plus fare never reach that figure...
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Penang mah, haihz console.gif

Defallen
post Dec 21 2017, 10:50 PM

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QUOTE(JohnL77 @ Dec 21 2017, 10:35 PM)
$$$$$$$$$$$$$$$$$$$$$$
that's all I see in the BH article
Defallen
post Dec 24 2017, 10:59 PM

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QUOTE(MrGabby007 @ Dec 24 2017, 08:00 PM)
I also kena yesterday morning with rider inside car. I told her I hit something and need to check tyre. True enough... got this big pointy thing stuck on the tyre. Happened at 815am... where got shop open. Drive slowly and lucky got 1 shop tech arrive early. Hole so big cannot cucuk... have to patch from inside tyre. Luckily rider understand...
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Wow, what happen to us. I also just kena screw last Friday/Thursday night. Lucky didn't penetrate, 3 weeks old tire.
Defallen
post Dec 27 2017, 10:16 PM

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Do double check your incentive guys.

My Xmas eve JP hour they only counted 8 minutes online and got 0 incentives for 2 trips.

Quite sure I am getting b2b requests in every trip and online the whole time.

Just now incentives in and got RM 0 for that hour.
Defallen
post Dec 27 2017, 10:40 PM

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QUOTE(moosekaka @ Dec 27 2017, 10:35 PM)
my Incentive wrongly calculate for 23 Nov today only they reply saying they recalculating...
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WTF... bangwall.gif So long

But mine is calculated online time wrong, said I only online 8 minutes.
Defallen
post Dec 27 2017, 10:44 PM

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QUOTE(efaceninja @ Dec 27 2017, 10:41 PM)
family member's car. (private car)
"any authorised drivers" should meant that there's a 2nd or 3rd page that has indicated a Named Driver section??ย  In my case, my name is not on the insurance cover note, and i'm not the owner of the car.ย  However the insurance is All Driver Coverage (RM 50).
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Hmm... if not mistaken, early November Allianz also got this new option for private cars "UNNAMED DRIVER" RM20, which has the same meaning, whoever drove your car.

Edit: Downside is, you cannot have both named and unnamed driver

This post has been edited by Defallen: Dec 27 2017, 10:47 PM
Defallen
post Dec 27 2017, 10:56 PM

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QUOTE(moosekaka @ Dec 27 2017, 10:49 PM)
yes same my one 58 mins they say online 22 mins..
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Thanks, well, already feedback accordingly. Just more data for them to find out what cause these issues so it gets patched asap. Less hassle for us to check 1 by 1 if bug-free.
Defallen
post Dec 28 2017, 12:14 PM

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QUOTE(moosekaka @ Dec 28 2017, 12:09 PM)
+also can reply grabchat at the same time.... brows.gif
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+ giving recommendation on where to visit in town.
Defallen
post Jan 13 2018, 02:46 PM

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QUOTE(bafukie @ Jan 13 2018, 10:43 AM)
Nowadays really hard to play HG. Now in Penang we don't have Flexi as an option. It used to be the 3rd trip kena tendang jauh or some jerung fare which burns the incentive. Now, 2nd trip ad kena.
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Either that or no request at all till the last 10/15 minutes and get a huge fare.


Defallen
post Jan 15 2018, 10:12 PM

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QUOTE(moosekaka @ Jan 15 2018, 10:05 PM)
so far all grab drivers I've ever pickup have always been very generous and sympathetic to other fellow drivers. if even as driver he can be this diva like to other drivers as a Rider... better just boycott him.
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True. rclxms.gif And always invite to yum cha if they heading to a coffee shop.
Defallen
post Jan 16 2018, 12:59 AM

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QUOTE(S3phiroth @ Jan 16 2018, 12:47 AM)
There was a ride which i didnt give 5 stars because the driver didnt use hp holder but held his hp on his hand. I dont need a driver to rub my balls and 5 stars for sure as long as he/she drives safely and internal car is not extreme dirty/smelly.
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Almost same experience; got this "Alpha" talk in phone almost the whole 5KM, calling Grab officers about his banned/suspended drivers, relaying side deals to his gang. Really poor maintained car (interior). Ended out missed the turn and dropped me at corner. Suspected kereta sapu driver. Out of respect, I just gave him a smile and thank him for the ride. dry.gif

Edit: oh yea, he got 7 drivers suspended that week, 2 because using phone while driving. The apple doesn't fall far from the tree.

This post has been edited by Defallen: Jan 16 2018, 01:04 AM
Defallen
post Jan 16 2018, 01:09 AM

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QUOTE(flyingteeku @ Jan 16 2018, 01:04 AM)
So u gave him 4* or less? Haha...
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4? Well, I would've just rated him 2. But for the first time, I didn't rate a driver after a ride, still considering the 3rd day (last day to rate him). Let others do the dirty work. But he is bold enough to break all the rules like he's a protected Alpha, and way he talked to Grab officers made me wonders.
Defallen
post Jan 16 2018, 01:21 AM

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QUOTE(moosekaka @ Jan 16 2018, 01:19 AM)
alpha no need rating one..
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shakehead.gif
Defallen
post Jan 16 2018, 10:37 AM

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QUOTE(yhtan @ Jan 16 2018, 10:14 AM)
There is one ride i give 3 stars, the car is dirty inside, can see dust or ciggy ash on dashboard plus smoking smell. The mirror crack as like he did not buy windscreen insurance. Aircond also not cooling eventhough he blasted lvl 3 on his myvi. I can assure his compressor will die very soon sweat.gif

If there is sand on carpet i don't care about it, but driver must ensure the interior is at least clean. Wash a car cost RM10 plus vacuum also wanna save? i only wash once per week and the carpet can just clean it up anytime when u rest. Just make sure it is presentable.

One driver told me he accident few times because couldn't see divider at night, i told him to rest or skip night time. Later money spend on repair is much more worse. I share to him never ever go to stick that grab sticker just for the sake of RM350 per month, once u involve in accident, adjustor see it and there is no turning back. Allianz will never compensate if they see grab sticker.
So did the alpha side deal to activate back? laugh.gif
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Oh, no no. Maybe I confused you guys. After receiving a call from his 3rd phone, he voice-message(whatsapp/wechat) his group "ada nak pi XXX, siapa nak ambik". That kind of side deal.
As for dealing with the banned/suspended drivers, his way of communicating seems to make me feel like he has more power over the Grab Staff, more like commanding them to activate them back; ASAP.
And if my guess is right, he is actually calling staff's private number, not dealing with CS. I have fetched the same Grab staff 3 times, and I am sure they are receiving calls from drivers. sweat.gif

And you are right, any kind of advertisement stickers disqualified your car status from "Private Car" to commercial. Some insurer is stricter than others. However, if u try to claim with the stickers on, then u pandai-pandai with the adjustor la (Against the law btw).

This post has been edited by Defallen: Jan 16 2018, 10:44 AM

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