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 Grab Driver Discussion V4, Info and FAQ

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river.sand
post Nov 14 2018, 10:24 PM

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QUOTE(cktang @ Nov 14 2018, 10:03 PM)
After press arrived, u need to stay within like 200m away from the PUP else "customer no show" option won't appear.
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I kena this before:
PUP was Kotaraya, KL. I reached there and pressed Arrive. The rider told me he was at Mydin. Since it was just a few hundred meters away I drove there.
In the end rider didn't show up. I cancelled the job, but CR affected.
river.sand
post Nov 15 2018, 07:30 AM

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QUOTE(skylinelover @ Nov 14 2018, 10:58 PM)
You should not have move la baka

Not even an inch laugh.gif laugh.gif

If you not ready to burn CR hahahaha
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That's not the first time entered PUP different from actual PUP. Mostly riders will show up.

If I did not move and cancel after 5 minutes, the next rider could be 2km away. Either way sucks biggrin.gif
river.sand
post Nov 15 2018, 02:17 PM

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QUOTE(AskarPerang @ Nov 15 2018, 09:16 AM)
Long time didnt take Grab as a passenger. Now already got option to deliver stuff (on demand documents & parcel deliver). Can select delivery. (instead of transport)

Any drivers pick up such option lately?
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oh... didn't know now can delivery stuff without a rider in the car.
Last time I declined such a request, scared there was drug inside the parcel unsure.gif
river.sand
post Nov 15 2018, 02:21 PM

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QUOTE(d-realm @ Nov 15 2018, 11:54 AM)
u turn on AA on B block?  confused.gif  shakehead.gif
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QUOTE(skylinelover @ Nov 15 2018, 01:26 PM)
Haha i leave it on at 9am

Lazy 2 off it since i start 7am hahahaha
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sky,
How much do you make a day on average?
Maybe you make more money with AA on hmm.gif
river.sand
post Nov 16 2018, 10:38 PM

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Last week I picked up a Viet girl. Today I got two Vietnamese riders at the same location biggrin.gif
One of them young and pretty, the other slightly older.

That place got a couple of nail spas which hire Vietnamese. My riders went there to have manicure.

xxxxxxxxxxxxxxx

Today I got a job with pin location.
I called the rider to confirm the PUP. But it turned out this time the pin location was very accurate.
Maybe Grab has rectified the past problem hmm.gif
river.sand
post Nov 17 2018, 10:33 PM

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QUOTE(birdman8 @ Nov 17 2018, 08:13 PM)
I was fortune to have a Singapore driver as my rider today. Sharing some of his experiences with me today:

I) passagers lost item in the car: driver account will get suspended if no returned and inform grab office within certain time.  Even the passagers already contact driver and have made arrangements to return goods soon

https://roadtimes.com.sg/2017/06/10/grab-su...lost-found-sop/

2) no allow to pick up passagers with small child without child seat.

https://www.google.com.my/amp/s/sg.theasian...n-singapore/amp
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#2 - how about taxi?
river.sand
post Nov 18 2018, 11:45 AM

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Do mapren love to take front seat?

Recently picked up two mapren in two different occasions, both of them sat next to me. Walao their body odour so terrible I nearly fainted laugh.gif

OTOH, my Viet girl riders all took rear seats sad.gif
river.sand
post Nov 18 2018, 03:55 PM

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QUOTE(CarrotMilk7517 @ Nov 18 2018, 12:27 PM)
The amount of fake booking is very high this week. Is it me only?? 😰
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Could be the riders book both Grab and another service like Mycar or taxi.
river.sand
post Nov 18 2018, 10:49 PM

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Cancellation fee...
https://forum.lowyat.net/topic/4694644
river.sand
post Nov 20 2018, 07:40 AM

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QUOTE(tankx3 @ Nov 19 2018, 11:06 PM)
Anyone experienced the same?
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Either mobile network issue or server down.
river.sand
post Nov 20 2018, 09:15 PM

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Today received a job. Waze preferred route was 12km+, ETA 18 minutes. Alternate route was 5km+, ETA 19 minutes.

I chose the shorter route dry.gif
river.sand
post Nov 21 2018, 10:01 AM

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QUOTE(Lancelot9 @ Nov 21 2018, 09:29 AM)
Not only these. They earned the driver credit before driver start to drive. Whether you drive or not they took your money already. Any yet they take the rider money in advance by e wallet. Whether the rider take a ride or not they already earned the money. Such a huge cash flow is far more than the operation cost. They can use the money to invest in other place. That’s why they don’t have take loan from bank and those big corporations are rushing to invest in this company. While google invested in ublur at year 2013 and they got three time returns in year 2016. While ublur declares lost these three years.
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Grab gets its money from investors, particularly Softbank. I doubt it was profitable, at least until Uber exited SEA market.

QUOTE
Passengers using Uber and Grab enjoyed much lower rates than taxis because the fares were subsidised, and these two e-hailing operators were prepared to run up losses to build up a customer base.

Globally in 2016, Uber lost US$2.8 billion in 2016 and US$4.5 billion last year. Grab did not disclose its losses, which are also likely to be substantial, in order to capture 71 percent of ride-hailing service and 95 percent of the taxi-hailing service in Southeast Asia.

https://www.malaysiakini.com/letters/417182

Investors pumped in money to keep Grab afloat, but expect long term return. Which is why Grab has been hiking fare and cutting incentives since Uber's exit.
river.sand
post Nov 21 2018, 10:11 AM

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QUOTE(yhtan @ Nov 21 2018, 09:40 AM)
Nowadays with the surge and algorithm, my commission is more than incentive.
Actually crap earn from all aspect of drivers, even those driving for incentive also paying higher commission than incentive payout.
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What you mean by commission is (fare - Grab commission). What Uber calls Uber fee, Grab calls it commission.
A bit confusing biggrin.gif

For HG drivers, incentives are to compensate you when you are stuck in jam.
If incentives are persistently more than (fare - Grab commission), it is not sustainable. Grab has to increase fare and/or cut incentive.

Or grow auxiliary income. I think this is the best thing Grab should do - just put advertisement in rider app biggrin.gif
river.sand
post Nov 21 2018, 05:09 PM

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QUOTE(Lancelot9 @ Nov 21 2018, 12:06 PM)
Sorry.. I have different point of view. 
We are doing e-hailing service not public transport service. E-hailing basis is matching each other not control or force driver to accept trip and force rider to use his service. What system have to do is encourage people to use his platform under certain rules and regulations. Not through the max control.
Okay. Back to the statement. If driver pay higher commission, give out HG incentives by turn off AA. Why driver can’t filter trip under certain percentage of AR?  Yet have to control by time up feature. As we know, driver filter job too much and he will not gain much because spend too much time in filter. But at lease he get what he want rather than gambling his evening something like to klcc for more than one hour drive with only Rm10-15 and worst is how to get out from there that it could be another 0.5-1 hour. As a driver, I hope that I can go home happily with some decent earning other than with shame because of ruined by a trip that you not desire for the whole evening.
As a driver, rider convenience is not my obligation. The moment we start engine, put online is expect to make some decent earnings with right fare and right direction. Not something like obligated to send you to somewhere that we know will ruin your whole evening and really don’t want to go. Don’t tell me this will not happen. Driver is trying his best to avoid this kind of trip with his limited bullet. But it’s still a just trying.
The system is already work so unfair to the driver in terms of lower fare than taxi fare, fix fare(which is haggling from reverse side), shorten notification, AA, time up,  trip cancellation upon arrived, reducing incentives, rating system. What else that driver not been control yet??
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You are saying that Grab is just a facilitator, and should not control the preferences of the drivers. Let's compare Grab with property agents.

In a property trading:
- the seller determines what price to sell her property
- the buyer determines what property to buy, and at what price
- the agent tries to match each other and facilitates the deal

In e-hailing:
- Grab, not the driver or rider, determines the fare
- Grab also pays out incentives to drivers (even though the amount is getting less)

In short, Grab is a facilitator, but its roles are more than that.

Maybe we can have a pure facilitator platform which gives drivers all the freedom. You can start one if you like biggrin.gif
But in that case drivers will be spending a lot of time bargaining with riders, and cannot expect incentives if they are stuck in traffic jam.

You say we are in e-hailing. That's right. But what you describe is more like ride-sharing or carpooling.
There are many ride-sharing / carpooling platforms in other countries. But the fact that Uber, Didi etc. remain the most popular basically says something...
river.sand
post Nov 22 2018, 02:02 PM

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QUOTE(sett @ Nov 22 2018, 01:30 PM)
Hi! I'm thinking of joining grab since i'm going to be jobless soon.

Question:
Do you need to register SSM?
Why need to register SSM?

Do you pay tax?
My earning too little, no need to pay tax blush.gif

Do you contribute to EPF?
I did my own investment.
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river.sand
post Nov 23 2018, 07:32 AM

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QUOTE(moosekaka @ Nov 23 2018, 01:36 AM)
in spite of big talk from some driver groups...app with the most riders is king, driver only follow the riders. diff ride got riders?
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Chicken and egg problem...
Other platforms have too few drivers, rider waiting time is too long.

It's like what happened to Uber, when it lost drivers to Grab.

If Grab drivers jump ship to Mycar en masse, riders will follow (provided that fare and promo are also good).

Any of you guys want to sacrifice yourself to teach Grab a lesson laugh.gif
river.sand
post Nov 23 2018, 09:17 AM

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So we need to update the driver app before 26th?
river.sand
post Nov 23 2018, 09:45 AM

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QUOTE(2feidei @ Nov 23 2018, 09:21 AM)
Uber should stick to their initial setup when they just started, ride sharing concept, where car owner have empty car, or empty time, while riders need ride but no car or time, and both share the cost, instead of ride-hailing, taxi replacement like Grab, as Uber have the brand worldwide, easily recognizable for any foreigners. Both have their own niche market. But, Uber just got greedy.

Now, Uber exited, so far there is no any companies have same deep pocket like Grab to challenge their marketing, both riders and drivers suffers........
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My feeling is that pure ride-sharing concept doesn't work, yet.
There are other apps around the world which are based on ride-sharing or car pooling concept, but they are never as successful as Uber, Didi, and Grab.


QUOTE(yhtan @ Nov 23 2018, 09:27 AM)
GoJek is coming to Singapore soon with partner wechat. I think Malaysia market has to wait until next year where regulation start, not a good time for them enter at this time.
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Whether or not Go-jek will come next year, many of us will gantung kunci because of the new regulations biggrin.gif

BTW, Go-jek is Go-car in Singapore. Malaysia already got GoCar.
river.sand
post Nov 23 2018, 11:48 AM

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QUOTE(coolstore @ Nov 23 2018, 11:33 AM)
grab should just deploy meter alike machine, calibrate the rate, and using bluetooth wireless to transfer the fare result to app, dang dang, done = ACTUALL FARE
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No need to install machine.
Last time Uber used GPS to estimate distance traveled. As for duration, that was simple.

But the problem is riders may not honor the actual fare.
Let's say the estimated fare is based on the shortest route. You take a faster, but longer, route to avoid the jam.
The actual fare could be substantially higher than the estimated fare, and the rider could jump up and down.

When I was doing Uber, in one occasion a rider said he didn't have enough cash to pay the fare, and asked to go to withdraw money from ATM.
So I made a detour to a petrol station with ATM.
But this guy, after withdrawing money, took his time to buy snacks before returned to the car.

When we finally reached his home, the actual fare was like RM3 more than the initial estimate. The rider was visibly unhappy.
And my driver rating dropped... (I also gave him 2-star rating.)

This post has been edited by river.sand: Nov 23 2018, 11:52 AM
river.sand
post Nov 23 2018, 11:30 PM

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QUOTE(winmst @ Nov 23 2018, 10:44 PM)
HG, Flexi and new driver-partners will be automatically enrolled for all of the above. There will no longer be Hourly Guarantee and Flexi cashback incentives.

All HG drivers gg, this mean crap no need paid incentives anymore? And they still want to charges 20-25percent commission? The time booster bonus is paid by rider and also have to deduct 20percent commission. Is just like fuber system but without incentive, fuber atleast still have total trips incentive.

It will be very interesting start from next week, we will see what will happen. If new scheme success which i doubt, crap will earn big money. If new scheme fail, the burden will cover by drivers and crap will reply you with standard template. Lol
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Time booster is not part of the fare paid by riders.
It is another form of incentive. Or you can call it compensation.

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