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 Grab Driver Discussion V4, Info and FAQ

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JasonAubama
post Apr 3 2018, 08:29 PM

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QUOTE(moosekaka @ Apr 3 2018, 08:09 PM)
probably calculated based on taking federal highway andd jln Kuching...
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May be. When I was at Berjaya Time Square, new ping with PuP at Putra World Trade Centre 😆

This post has been edited by JasonAubama: Apr 3 2018, 08:30 PM
JasonAubama
post Apr 3 2018, 08:40 PM

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No networks for Rider & Driver apps even at home with WiFi.
JasonAubama
post Apr 3 2018, 11:30 PM

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System is back on line!
JasonAubama
post Apr 4 2018, 11:53 AM

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QUOTE(bojed @ Apr 4 2018, 11:41 AM)
I'm currently in KL but it's so hard to get riders today.
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System issue again from 10am block.

In addition Rider can not call to Driver directly where only Operator. Even when Driver call, only a fake/fixed number showed where can not call back or wrong Driver answer.

This post has been edited by JasonAubama: Apr 4 2018, 11:57 AM
JasonAubama
post Apr 4 2018, 02:42 PM

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QUOTE(UntilUComeBack @ Apr 4 2018, 02:22 PM)
if no one take the low fare.
the rider go to Grab.

so HG player smile a lot pls.

biggrin.gif
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Don’t forget Grab to minimize incentive payouts purposely assigning Lo-Fare to Flexi & Hi-Fare to HG with 80% AR.

HG hands are tight.
JasonAubama
post Apr 5 2018, 07:20 AM

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QUOTE(godhand @ Apr 5 2018, 03:41 AM)
its really supply and demand la.  through hg grab can make money meh. i feel like they are throwing money to make ppl drive in jam.

sooner or later the passenger needs to absorb the cost.
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Yes.
Assuming Nominal RM50/hr is the design targeted fare, that should be Time, Distance & Smoothness factors.
Take for an example 10min to PuP + 5min Waiting + 10min to DoP + 5min next ping = 30min Service, the fair fare could be RM25

This post has been edited by JasonAubama: Apr 5 2018, 08:39 AM
JasonAubama
post Apr 5 2018, 10:26 AM

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QUOTE(JasonAubama @ Apr 5 2018, 07:20 AM)
Yes.
Assuming Nominal RM50/hr is the design targeted fare, that should be Time, Distance & Smoothness factors.
Take for an example 10min to PuP + 5min Waiting + 10min to DoP + 5min next ping = 30min Service, the fair fare could be RM25
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Rider overwhelming the fixed price concept & Grab could further improve. Right now the short coming is Time factor especially traffic congestion.
JasonAubama
post Apr 7 2018, 10:59 AM

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QUOTE(Christography @ Apr 7 2018, 10:45 AM)
How do you feel when you're an artist or VIP but you driver don't recognize you? Happened yesterday, only realized when reached destination but cannot get down because there are a crowd at the stadium entrance. Still don't know who he is. Tipped me RM10 waiting for him to call his assistant or whoever...
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I experienced once when I was in organizing committee of an international spots competition for children.

The Artist was very popular in China but not to my knowledge. As I know nothing of her, we had long chat in Hotel lobby from 1am to 4am. After google the next day, then I knew that beautiful lady is a superstar in spots & movies.

This post has been edited by JasonAubama: Apr 7 2018, 11:20 AM
JasonAubama
post Apr 8 2018, 06:54 AM

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“RM 0.00 GrabAllStars: Dear AUbamaJASON, you are a No Status GrabAllStars driver this month! To continue to enjoy your privilege with Mesra Fuel Savers programme, please be reminded to up your tier to Gold or Platinum next month. Your rebate privilege will be removed if you are Silver and below for two consecutive months.”

GrabAllStars showed NoStatus, not even Gold or Silver status 😐
JasonAubama
post Apr 10 2018, 02:22 PM

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QUOTE(d-realm @ Apr 10 2018, 01:47 PM)
8am MP hour, 1 RM5 trip they give incentive RM27.. not good? dry.gif
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I understand how Grab uses Incentive to Gain market shares from Taxi.

Current Taxi Fare:
RM3 for 1st km & 3min, RM1.25/km + RM25/h thereafter

Each RM5 job took me average 30min during MP & 20min during HP where Grab says Min Fare Guarantees at RM40/h. Of course high chance that hi-fare kept coming in for last few minutes before block endings to avoid Incentive.

I’m a hardcore HG but should I keep working like cowards bagging Grab’s Mercy on incentive?
JasonAubama
post Apr 11 2018, 11:08 PM

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QUOTE(yhtan @ Apr 11 2018, 10:29 PM)
the main problem is did u provide feedback in the apps? PAX + DAX more than 30% will trigger banhammer.

Go scroll back what we discussed before and u will know why u kena suspend for this reason.

For those driver migrate from Uber, please spend some time read through all the post here. icon_rolleyes.gif
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Consistently >30% Cancellation for last 2 weeks even without a single b2b. Usually CR soars at spikes when stuck in traffic coupled with super far PuP. This morning stuck at Kuchai Lama towards Old Klang Road where 1km stretch took me 20min. After dropped off passenger then turn on available but some 10 Cancellations before next successful ride.
JasonAubama
post Apr 11 2018, 11:19 PM

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“GRAB: Dear Driver-partner, we've received your feedback that you had to cancel as the passenger did not show up for the ride. We will not take action on these cancellations. Thank you”

Correct me if I’m wrong, DaX on No Show after 5min Waiting at PuP is exempted.
JasonAubama
post Apr 12 2018, 07:34 AM

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Grab calculator 8.18km @ RM11 fare where both Google & Waze shown 16km shortest route on top of 6km to PuP. Taxi fare easily RM22 based on distance only excluding Time Charge.

Why Grab undercutting with 50% discount on top of door step Service & heavy traffic?

This post has been edited by JasonAubama: Apr 12 2018, 07:36 AM


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JasonAubama
post Apr 12 2018, 09:02 AM

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QUOTE(Fanvil1534 @ Apr 12 2018, 08:27 AM)
since Monday (9th April), I have been getting less pings. I usually non stop get pings and do not have to wait like 10~20 mins for next ping, even in MP block. Too many influx of new drivers?
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I notice the same. In total, that should be same amount of Riders & Drivers where Efficiency can be improved. Somehow, further away PuP, slower pings, lower fare, the hiccup seems worsen.

This post has been edited by JasonAubama: Apr 12 2018, 09:05 AM
JasonAubama
post Apr 12 2018, 06:16 PM

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Seems Rider server down again!


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JasonAubama
post Apr 13 2018, 12:01 PM

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QUOTE(JasonAubama @ Apr 12 2018, 07:34 AM)
Grab calculator 8.18km @ RM11 fare where both Google & Waze shown 16km shortest route on top of 6km to PuP. Taxi fare easily RM22 based on distance only excluding Time Charge.

Why Grab undercutting with 50% discount on top of door step Service & heavy traffic?
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“Greetings from Grab.

Thank you for writing us regards your booking distance issue.

Please be advised that we have credited the amount into your wallet accordingly.

We apologies for the inconvenience caused.”

Surprise 😅
JasonAubama
post Apr 14 2018, 02:22 PM

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QUOTE(moosekaka @ Apr 14 2018, 01:58 PM)
u too pessimistic. public loves ehailing. Uber exit already so much noise. if they impose the strictest regulations resulting in 50% of reduction of drivers.. they will be public backlash. u know I know Malaysia style politics... regulations can be modified and not set in stone 1.
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BN just awarded Taxi Drivers $ & most license holders are BN Cronies. Grab is rival so as Opposition...
JasonAubama
post Apr 16 2018, 03:10 PM

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QUOTE(knightyonder @ Apr 15 2018, 10:35 PM)
next week's incentive decreases some more. so we are on the way to no incentive era ler, heavy cost plus no incentive, i can foresee hanging up key soon.
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Fare is dependent on HG blocks. When Lunch Hour set at P block, fare at RM1/km in the heart of city regardless of Time factor & far away PuP 😐

This post has been edited by JasonAubama: Apr 16 2018, 03:13 PM
JasonAubama
post Apr 17 2018, 01:36 PM

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QUOTE(coolstore @ Apr 17 2018, 01:06 PM)
that still got grey area of this so-called solution?

what if after clicking i've arrived, during 5 min waiting, the rider call in said "bang saya sini ma" - is that a show or no show?

should grab come out with clear guide should driver reject any request to go anywhere else other than the pre set pick up point?

this matter does not listed in their blog
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Yes, this is an issue if we providing good service.
Example PuP set at Petronas but Rider calls to inform at Petron 1km away. I will pickup if Hi-Fare but most aften wasting 5min DaX for Lo-Fare if not PaX.

This post has been edited by JasonAubama: Apr 17 2018, 01:39 PM
JasonAubama
post Apr 17 2018, 05:18 PM

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Whole of 4pm block, 4 pings with 3x no-show on top of far pickup. 1 repeated from same rider after 10min Waiting & PaX, where I accepted the subsequent booking but drove away. We are not allowed to pick same rider within a week but Grab can assign the same rider repeatedly for 3x in a row. No income!!!

Lately there are significant No-Show after 6min Waiting at PuP in KV.

This post has been edited by JasonAubama: Apr 17 2018, 05:21 PM

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