I've just replaced my broken Hypptv stb (EC2108E) with another one - Huawei EC6106v5 but can't get past the login screen(asking for username/pin). The error msg is incorrect user or password. I used my username and pin from the old stb, but I think I need the (default) pin for the replacement stb. Am I right? And whats the default pin for that model of stb?

A factory reset was already performed on the stb. The firmware version is 80163445. I entered the username/password in the settings->iptv authentication (xxx@iptv, long alphanumeric password).

The authentication server url is 10.0.194.157:8082/EDS/jsp/index.jsp
10.0.194.158:33426/EDS/jsp/index.jsp
TVMS 10.0.94.134:28080/gateway/query.do
10.0.94.135:28080/gateway/query.do

This post has been edited by atilla: Dec 12 2017, 08:44 PM

That was what I suspected and I already asked TM helpdesk but the person didn't answer directly and kept saying that the technicians will take follow up with my ticket. Maybe I should talk to a technician directly.

What about the pin login - that should be tied to the box right? Whats the default pin for that model of stb?

Called again today and they said that the mac id has to be registered. So helpdesk person yesterday didn't know about it tsk.

Edit-
Finally got it solved. Technicians came to the house and said the box had to be reset on their side, not just a factory reset.

This post has been edited by atilla: Dec 16 2017, 01:23 PM