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Credit Cards CIMB Bank Credit Cards V7, Cash Rebate Platinum, up to 5%
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akping_1
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 Dec 16 2017, 12:33 PM
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QUOTE(sjz @ Dec 16 2017, 11:07 AM) contact the CSU and waited for 10 days. just received a call approved the missing cash back to be credited into my account. thanks all here for the solution.. Lesson learnt. If they playing with tricks telling you all kinds of grandma story refusing to honor cash back, just email to CSU and CC to BNM Telelink. They will keep all their grandma story and grant you the cash back you entitled Your case is the missing of 5% CB but only 0.2% CB due to the posting date? |
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akping_1
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Dec 22 2017, 07:59 AM
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QUOTE(lilsunflower @ Dec 21 2017, 11:44 PM) Finally received my extra 4.8% cash back nearly 2 weeks after raising dispute claim for October transaction. Ended up with RM20-30 credit balances on all my 4 supp cards which I requested to be transferred to my principal. i not yet receive any refund, look like need to call them again d. |
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akping_1
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Dec 22 2017, 07:56 PM
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now the cs try to twist which say the missing of 4.8% CB online transaction on Oct should follow posting date.
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akping_1
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Dec 22 2017, 08:08 PM
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QUOTE(lilsunflower @ Dec 22 2017, 08:05 PM) Mine was refunded. I just wrote one email and refunds processed without question. I request to lodge complain and get the complain number. wait for them to "investigate" |
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akping_1
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Dec 29 2017, 08:05 AM
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Since last fri complain abt the missing CB until now still no news, seem like CIMB may prefer me to write email to them and CC to BNM..
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akping_1
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Mar 11 2018, 07:09 PM
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Just now use my cimb cb card just for 15% off at haagen dazs
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akping_1
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Jan 30 2019, 09:52 PM
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Stupid CIMB System, total pay all outstanding amount and call to cancel the card, the CS still advice me to pay full statement amount, if not will get financial charge even alrd cancel the card
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akping_1
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Jan 30 2019, 10:25 PM
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QUOTE(ClarenceT @ Jan 30 2019, 10:01 PM) Nothing wrong, you need to pay statement balance in full to avoid interest charged. Then perform a final retail transaction to contra the rebate earned. outstanding of 574, RM1 CB, so i pay 573 and call to cancel the card, but the CS request me to pay RM1 to avoid charge, i wonder how they wan to perform financial charge even i already cancel the card. |
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akping_1
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Jun 30 2019, 11:55 AM
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QUOTE(ProxMatoR @ Jun 29 2019, 09:27 PM) lol, at least you got the counter offer. when i said i would like to cancel... put me on hold for about a minute, then kaodim....  really good job, so efficient in cancelling.. LOL! When the time i called to terminate, i think the most stupid question they ask is what the reason to cut CIMB CB platinum. that time they cut the most useful on9 benefit, then impose round down to nearest ringgit, i guess their marketing team just realise they card is really useless then just hv to come out with 12% dining CB |
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akping_1
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Jun 30 2019, 02:27 PM
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QUOTE(ProxMatoR @ Jun 30 2019, 12:56 PM) I guess they need more card cancellation to realise what need to do to rescue themselves... hahahaha I think last time they counter offer me RM20 which cant even cover the SST, so i just request directly cancel. |
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